Comparison

MetLife US vs bswift Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MetLife US

Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.

Highlights
  • Access dental coverage and claims
  • Find and book dentist appointments
  • Review disability claim information
  • Report absences and update direct deposit
  • Access Group Life, Accident & Health, Group Legal, and Vision products
Features
Currently charting
Read full description

Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality. Key Features: Dental • View coverage and claims • Find a dentist • Get personalized treatment estimates • Access your ID card Disability • File and manage claims • View claim details and status updates • Contact your case manager • Upload documents securely • Update direct deposit information Additional Benefits Access information for a variety of MetLife products, including: • Group Life Insurance • Supplemental Health Benefits • Group Legal Plans • Vision Coverage • And more For additional product information and benefit resources, visit MetLife.com

About

bswift Mobile

Manage all your employee benefits from a single, convenient app. Review and update your information, enroll in new benefits, and access provider details on the go. This app provides a comprehensive solution for all your benefits needs, anytime and anywhere.

Highlights
  • Health and retirement benefits overview
  • Digital ID card access
  • Benefits update notifications
  • Direct carrier access
  • Dependent management
  • Self-serve enrollment
Features
Currently charting
Read full description

Unlock effortless benefits management with bswift Mobile. Handle all your benefits seamlessly from one place. Review, update information, enroll in benefits, or access providers on the go. Your comprehensive benefits management solution, anytime, anywhere. Features and Highlights: Quick Start: Tailored access for new and regular users. Health Insights: Dive into health and retirement benefits. Digital ID: Access your and dependents' ID cards with ease. Stay Updated: Timely notifications for crucial benefits updates. Benefits Overview: Quick snapshot of all your benefits. Carrier Access: Direct contact to your insurance carriers. Dependent Management: Streamline dependent document uploads. Self-Serve Enrollment: Simplified benefits enrollment, no HR hassles. Manage your benefits with bswift Mobile, ensuring access, peace of mind and confident decisions at every step. ABOUT BSWIFT: bswift delivers innovative benefits administration technology, solutions and services for employers. Our offerings simplify benefits administration for HR and make it easier for employees to choose and use their benefits in order to maximize their overall well-being. With the latest technology, a focus on service excellence, and a deep understanding of each customer's benefits strategy, bswift helps employers and employees get the most out of their benefits today and in the future.

Screenshots

MetLife US4 screens
bswift Mobile4 screens

Verdict

The call

The clearest difference is rating: bswift Mobile at 4.9 against MetLife US's 4.2. bswift Mobile also leads on review sentiment (45% vs 9%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

bswift Mobile holds the better App Store score, 4.9 against 4.2. Both are backed by a comparable volume of ratings — 25K and 26K respectively. Written reviews point the same way: 9% of MetLife US's written reviews are positive against 45% of bswift Mobile's.

UpkeepUpdate frequency

MetLife US ships an update every 6 weeks, bswift Mobile every 5 weeks. Both last shipped on November 3, 2026.

Scorecard2 real differences · 9 level
MetLife US versus bswift Mobile: the parameters behind the verdict, then further details
ParameterMetLife USbswift Mobile
PriceFreeFree
Rating4.2 (25K ratings)4.9 (26K ratings) — better
Positive reviews9.4% of reviews45.2% of reviews — better
Number of ratings25K26K — better
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#102#65 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.7.9
Further details — not scored
Size23 MB51 MB
Age rating12+17+
DeveloperMetLifebswift

Customer experience

MetLife US

All ratings25,422 ratings
Positive78.7%
Neutral3.7%
Negative17.5%
Written reviews318 reviews
Positive9.4%
Neutral5.0%
Negative85.5%

bswift Mobile

All ratings23,627 ratings
Positive97.7%
Neutral1.5%
Negative0.8%
Written reviews84 reviews
Positive45.2%
Neutral2.4%
Negative52.4%

User reviews

MetLife US

From 25K App Store ratings

What we love

  • ⭐ Simple and easy to use
  • 💨 Quick registration process
  • 🤝 Good customer service

Room to improve

  • 🐛 Frequent app crashes and errors
  • 🤯 Confusing and unintuitive navigation
  • 🔍 Lack of detailed coverage information
  • 🕰️ Slow app performance
  • 🔒 Security and privacy concerns

bswift Mobile

From 26K App Store ratings

What we love

  • 💡 Easy to navigate
  • 👍 User-friendly platform
  • 🚀 Quick download and fast loading
  • 👍 Convenient access to benefits information
  • 👍 Ability to view insurance cards

Room to improve

  • 🐛 Login issues and errors
  • 🐛 Perpetual email verification loop
  • 🐛 Lack of server response
  • 🐛 Cluttered and confusing navigation
  • 🐛 Slow performance

Bugs and requests

MetLife US

Reported bugs

4 issues
  • Registration process fails to complete
  • App unable to load user profile and account details
  • Inconsistencies between app and website data
  • Unreliable payment processing

Requested features

4 requests
  • Ability to view detailed policy and claims information
  • Improved search and filtering for providers
  • Integration with mobile wallets for digital insurance cards
  • Enhanced user profile management

bswift Mobile

Reported bugs

3 issues
  • Object reference not set to an instance of an object error
  • Inability to log in or change password
  • QR code verification not working

Requested features

2 requests
  • Ability to add domestic partners
  • Option to log in with employee ID instead of email

In-app purchases

None

MetLife US

No in-app purchases

None

bswift Mobile

No in-app purchases

Questions

Is MetLife US free?
MetLife US is free to download, with no in-app purchases.
Is bswift Mobile free?
bswift Mobile is free to download, with no in-app purchases.
Which has better reviews, MetLife US or bswift Mobile?
bswift Mobile is rated higher. MetLife US averages 4.2 out of 5 from 25K ratings, while bswift Mobile averages 4.9 from 26K ratings.
Do MetLife US or bswift Mobile have ads?
Neither MetLife US nor bswift Mobile shows ads.
Which is updated more often, MetLife US or bswift Mobile?
MetLife US ships an update every 6 weeks, and bswift Mobile every 5 weeks. Most recently, MetLife US was updated on November 3, 2026 and bswift Mobile on November 3, 2026.
Which is more popular, MetLife US or bswift Mobile?
MetLife US currently peaks at #102 in the App Store charts, and bswift Mobile at #65. Chart position reflects recent download velocity rather than total install base.

Other comparisons