Friendly
Easy to use
Driver never showed up
I prepaid for a reservation but the driver never showed up. When I called they said there was a ‘mishap’ with the reservation. Now I have to see if I can get an Uber in time to make my flight.
Now useless
Has not been update on over 7 months and is not working at all on my iPhone with Ios16.1. Called metro cars several times and still not working. Too bad because when it was working it was really useful and easy to use.
Not user friendly
App is cumbersome and poorly constructed. Does not fit screen. Freezes at times with no way out of certain portions of the app. I just give up most the time and end up calling on the phone
Clunky and doesn’t guarantee a reservation
The app is clunky even after you’ve used it a few times and your info is stored in it. Half the time you get a call back 2-3 hours later after you’ve moved on to other things that there isn’t actually a car available, but maybe they can get you a cab. App and Metrocars is great for airport pick up with no reservation or for family booking way in advance, but availability and ease of use is too low for frequent travelers.
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