Mevrik Business

Mevrik Business – AI-Powered CX on the Go Mevrik Business is the mobile companion to Mevrik AX, the Agentic eXperience platform where AI runs your customer experience and humans supervise what matters. Your Mevrik AI Agent handles conversations around the clock. This app puts you in control from anywhere. Watch live conversations as they happen. Step in when a customer needs a human, then hand the conversation back to the AI. Assign tasks, track them to completion, and get alerted the moment something needs you. Key Features • One inbox, every channel: manage customer conversations across chat, email, social and voice in a single place • Supervise your AI agent: view live AI agent conversations and take over from your phone when it matters • Tasks and escalations: create, assign and track tasks on a board, with real-time updates for your whole team • Instant notifications: push alerts for new messages, escalations and task assignments, so nothing waits • Customer context: search across conversations and customers, and see a customer's history before you reply • Business insights: check performance on a dashboard wherever you are • Multilingual, AI-assisted replies: respond faster and in your customer's language Keep your customer experience responsive and in control, wherever you are. Requires a Mevrik AX account.