Billing tab not working
It’s fine with home tab but when we press billing tab it’s closed since many days 👎🏿
Satisfied
Accurate
Speed
For payment cycle the website is very slow many times not connected
Bills
Metre showing faster
Report
It’s working fine. Details available on App are adequate.
Thanks
Thanks
Excessive bill/reading
Smart meter is generating more bill/reading, when smart meter is installed extra bill is coming however I have 4.3 kw solar system.
Data updates required
App
Worst format in electricity physical bill
Why you MGVCL give confusing detail format in physical bill. I can’t find the exact value of my total bill. There is so confusing and weird format. Improve your Mgvcl electricity bill format. Write easy to real amount and different value.
Poor performance
Since Jun 29th there are no updates on Usage data. Usally app has similar bugs but gets resolved within few days but this time it’s 2 weeks and there is no resolution even after placing written complaint on app and verbal complaint few times on 1800 numbers. What’s d point of app if doesn’t show proper Data
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Problem in registration as well as login
I have more than one electricity connections for my different properties. None of the consumer number is accepted by application. It shows we can’t find the record matching provided information.
The MGVCL app is very easy to use and highly helpful. Bill payments and service updates are quick an
Khadka Subhash
Bills not generated in time
This system does not consider itself as a responsible system. It generates bill after the due date is gone, which is actually illegal, but as Mgvcl is a monopoly customers have to accept what they do. Mgvcl seems to be a legard for viksit Bharat. I have not noticed any improvement by mgvcl in last 2 decades.
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Smart meter
It’s literally fast then old meter our bill became double
New version is unusable – Crashing and Missing Features
Since the latest update, the MGVCL Smart Meter app crashes immediately upon clicking on Billings. Furthermore, the "Daily Consumption" view has completely disappeared, and there is no option to track usage anymore. This defeats the purpose of having a smart meter. Please fix these bugs and restore the consumption dashboard immediately.
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Worst update
App crashed when we click on billing section. Not able to see the usage
Problem
New version is crashing while opening.
Plz get the solution.
Daily consumption also not seen and not have any option.
Plz get the solution.
Daily consumption also not seen and not have any option.
Remote on off
Please provide remote on off feature in application like real time reading if i turn off power i can re on it after 6 hours like this
This will help people who have second meter on different location it will help to save their electricity and prevent from neighbour power theft.
This will help people who have second meter on different location it will help to save their electricity and prevent from neighbour power theft.
Smart
The app is smart as the smart meter.
Billing section
It is crash on iOS
Useless
APP …Not able to find our consumer number and mobile …though we r able to log in to MGVCL from
Website—🤔
Website—🤔
