Horrible app
This app does not work at all! I would not recommend anyone who actually needs medical help using this app. terrible stay away and find a different insurance company!
Sanitas overall is good, but this app is absolutely awful
There’s no notifications on new labs/prescriptions, which are both stored in separate areas because… reasons. Additionally, the video call system disconnects before it even gets going half the time. Seriously, I know most medical applications aren’t great, but as a UX designer who worked for years in MedTech this is absolutely abysmal and needs a LOT of work.
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Imposible Navegar por el Cuadro Medico
La app de Sanitas funciona muy mal, hasta el punto de ser casi inusable. Navegar por el cuadro médico es desesperante porque la búsqueda va lentísima. Además, cuando intentas ver los detalles de un médico, muchas veces te devuelve a la pantalla de inicio y pierdes toda la búsqueda. Tampoco hay información detallada ni opiniones de los médicos, y la sección de citas también carga muy lento. Necesita una mejora urgente.
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Nunca Funciona las Videollamadas
No entiendo cómo puede ser que con un iPhone de último modelo, siempre haya problemas con la aplicación de Sanitas para hacer videollamada. Un auténtico desastre.
Needs improvement
I see the developers don’t care about the opinions of its users. This app still overly complicates finding the languages each doctor speaks. From other reviews, I see people have been asking this for years! This can be easily added but they continue to choose not to. Sanitas wants foreigners to get their private insurance but complicates their lives while taking their money.
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Response from developer
Hi, we would like to know your case in more detail to be able to help you. Please, can you send us an email with your details to usuariosmovil@sanitas.es? Thank you.
