Order ahead from any store location directly from your phone. Earn loyalty rewards and access special promotions with every purchase.
What We Love
- ☕ Great coffee and cakes
- ✨ New app design appreciated
- 🚶♀️ Easy ordering for takeaway
- 🧑🍳 Helpful staff mentioned
Room to Improve
- 😩 Extremely difficult to navigate
- 🤯 Far too complicated to order
- ⏳ Took ages to order, extra steps
- 🔑 Hopeless password reset
- ☕ Ordering a simple coffee isn't simple
- 📱 App practically useless
- 📶 Poor signal makes app a nightmare
- 🚫 Can't pay as a guest
- 📉 Poor internet in shop, app frustrating
- 💳 Won't save debit card details
- 🚫 Shocking - No cash allowed
- 🤖 Prefer to be served by humans
- 💥 App keeps crashing
- 📱 Paying by phone is difficult
- 🐛 Constant bug issues
- ❌ So many things wrong with app
- 😴 Laborious ordering process
- ⏳ App too slow and cumbersome
- 😵 App is horrendous and slow
- 💳 Payment not smooth
- 🚫 Can't order at bar, forced to use app
- 📧 Forced to give personal info
- 🚶♂️ Refused service at bar, forced to use app
- 🤔 Have to sign up to view menu
- 🚶♀️ App not required for coffee on walk
- 📱 Terrible app policy, poor signal
- 😠 Terrible app, terrible service
- 🗣️ Rude staff
- 🙅♀️ Doesn't work, declined card
- ☕ Poor cups, tea spilling
- 📉 Loyalty scheme app doesn't work
- 💩 Outdated app
- 💸 Deceitful top-up procedure
