Embarrassing App
After attending the BNP Paribas Open in Indian Wells and using their app (which is fantastic) I was shocked to find navigating this app is much more difficult. Particularly, the fonts and styling make it very difficult to read and navigate. To top it all off, having ads pop-up at the bottom of the app is an embarrassment.
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Need scores on Order of Play screen
Would help to have this fixed now
Disappointed
Cancelling tickets 12 hours before the game in the stadium without an honest explanation was disappointing.
Pathetic app
Why do an app at all if it's going to be done this poorly. I would like to give zero stars.
Learn from the BNP Paribas App
This app is astoundingly awful and needs a complete redesign. Frequent app crashes aside, everything takes too many clicks and too much focus to comprehend what you’re seeing.
For example, when looking at the scores, the font is small and the only thing distinguishing the winner and loser is a checkmark that we’ve all been trained not to have to look for because practically every other app puts the winner line in bold.
Selecting your favor players is a chore. You’re presented with a list of players and have to tap into each one and then select notifications. A decent app would allow you to favorite a player right from the player list.
The shortcomings are too many to mention, but right on the heels of the BNP Paribas Open, the difference in the two tourneys’ apps is night and day. BNP’s app is better than most majors’, while the Miami Open app isn’t worthy of a 250 event.
For example, when looking at the scores, the font is small and the only thing distinguishing the winner and loser is a checkmark that we’ve all been trained not to have to look for because practically every other app puts the winner line in bold.
Selecting your favor players is a chore. You’re presented with a list of players and have to tap into each one and then select notifications. A decent app would allow you to favorite a player right from the player list.
The shortcomings are too many to mention, but right on the heels of the BNP Paribas Open, the difference in the two tourneys’ apps is night and day. BNP’s app is better than most majors’, while the Miami Open app isn’t worthy of a 250 event.
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