miBEST User Reviews

Top reviews

App is useless

This app. is very very slow.. just cannot get anything done here… there is no question of tracking our electricity consumption here.

Payment deducted but history doesn’t show

Payment deducted but history doesn’t show it happened twice.please fix this app

Login problem

Reset the password but still get an error saying

“User Login Failure. Process Failed.”

Pathetic app

After made payment from credit card after otp submit app crashed and automatic app get closed and bo status.... pathetic

This is happening 2nd time

App needs update

After making the payment, I do not get the status of the payment because just as the payment is done the page keeps on loading and there is no update. It also does not show on the home page immediately afterwards. Hence kindly update the app so that the status is reflected promptly.

Worst app

Registration fails every time

The app suddenly stopped working

I paid my electricity bill on 5th dec 2024 and tried to print out the copy of the bill it didn’t open I tried several times I got message “HTTP status 404 not found please do something my whole bill record is on it

Unable to de register mobile number and re register with new number

I have recently changed my mobile number however the app does not allow me to register also there is no support email id for the users to reach out to solve these problems

Billing done app crashes

Poor app payment done amount deducted from bank but still showing as amount still due

Impossible login

How does one use the app if the tech is so bad it doesn’t even allow user to login!?

Crashes after bill payment

App needs update aftr paying via google pay app itself suddenly closed no recipet no confirmation via msg or email inspite providing it..

Poorly made

Even basic things like colours and UX is wrong here

Login failure

Whenever tried to login it shows user login failure.

Font not visible

Please redisgn app totaly invisible font

Bill payment issue

Recently i payed the bill though the app, while the amount got deducted, the app crashed and now doesn’t show any the record of bill payment. The customer service numbers on the app are also non responsive

App need update

Since last 2 month, whenever I make payments. Payment complete but app crashes and closes so I don’t understand payment succeeds or not. Next day it appears that payment is successful. Earlier this problem was not there hence request to update.

Can’t register

I’m trying to register but says u have already registered

Just Amazing!!!

First of all thank you BEST team for putting an app on IOS.

Below are some amazing features which I would like to highlight:
1) Flawless registration experience for new users; if you have an active phone number and email you’re all set to register
2) Easily able to add all my electricity accounts into the app, as app automatically searches/filters/finds all the electricity account based on the phone number used during regeneration
3) Easily able to check the latest dues and provides a payment button to pay your dues (have not yet tested the payment gateway)
4) Easily able to check all the past 6 months bills and also past 6 months payments history
5) You get an option to view DIGITAL/Soft Copy of your electricity Bill for the past 6 months!!

This is seriously amazing gesture/effort from BEST team and all the great government officials to go and be available digitally!!

Kudos to the development team and BEST team for creating simple user friendly app.
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Payment not reflecting in the app

I made a payment through the app for which i hv the bank details n confirmation too, but on the app my bill is still showing unpaid, its really time consuming. After having a digital facility if v hv to look into the derails everytime. Worse now i dont know where can i address this complaint too, complained on app with no revert uptil now.
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Incompatibility with iPhone 12 Pro Series

miBEST is incomparable with the following Apple iOS latest devices: iPhone 12 and iPhone 12 Pro Series. What the application needs is an upgrade as stated for the above mentioned device deployment and seemingly paying off on time bill & raise concerns if needed as per user requirements. So far user interface is poor needs work to be done properly and really needs an improvement by an upgrading hardware/software for all iPhone users connectivity. That too on utmost priority.
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