Can’t verify account
The app will not accept the verification email, so I was not able to verify my account. I will try on my desktop tomorrow.
Can’t sign in, order, ANYTHING
This has to be one of the worst apps I’ve ever encountered. I felt it was my literal obligation to write this. The app wouldn’t let me sign in (“Alert” kept popping up), OR check out as a guest (wouldn’t take my contact info, even someone else’s). On top of that, I also couldn’t use a currently active coupon code on a qualifying item, and kept getting a general error code for that. Genuinely horrible UX, zero explanation of issues and unclear errors. Your website is equally as horrible and unnavigable. Embarrassing. Immediate delete and I’ll just go somewhere else.
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Ça fonctionne très bien!!
Si j’avais écouté les commentaires négatifs concernant cette application, je ne l’aurais jamais utilisée. Ça fonctionne très, très bien et c’est très, très facile… tout le monde peut le faire!!
Le seul petit souci, à partir d’un cellulaire, c’est que lorsqu’on se connecte et qu’on écrit le mot de passe, l’information plus bas pour continuer est cachée par le clavier. On ne voit pas au complet l’endroit où il faut peser pour continuer (seulement le haut des deux cases), donc impossible de savoir ce qui est écrit.
J’ai pris une chance sur deux et c’était le bon choix. 😆 Sinon, tout fonctionne très bien par la suite.
Le seul petit souci, à partir d’un cellulaire, c’est que lorsqu’on se connecte et qu’on écrit le mot de passe, l’information plus bas pour continuer est cachée par le clavier. On ne voit pas au complet l’endroit où il faut peser pour continuer (seulement le haut des deux cases), donc impossible de savoir ce qui est écrit.
J’ai pris une chance sur deux et c’était le bon choix. 😆 Sinon, tout fonctionne très bien par la suite.
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Last update broke everything
After updating the app it’s not letting me log in and after multiple attempts and it logging me in it then logged me out. Please fix this
2026 Review
Convinced the 1-star reviews are user error. App works fine, does what it’s supposed to do, helpful for the most part.
Useless
I can’t create an account. I have to enter a code to confirm. It says code sent to phone number. I receive no code.
Can’t make an account
I decided to try the app and it won’t let me make an account, it just says error. So I signed in with google and that worked. Then It says I need to sign up for rewards and I try and it says I didn’t fill in something when I definitely filled it all in.
Vibecoded Garbage
Asks for location permission even while not using the app. Error messages (you will see them a lot) are not informative. Register button greyed out for no reason. Google sign-in project is just an unnamed project. Absolutely horrible to use. Buggy garbage. Our data is not secure.
Will Not Update
Had to leave the store without my purchase because the app would not update and I couldn’t use the old version
Why???
You have no idea how much I hate developers who when releasing an update to an app on the very first update round they disable the old version. When you do an update, give a warning before making the prior version impossible to use so I don’t stand in line at the store having to update the damn app. Morons.
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No verification
Tried multiple times to set this up. It originally wanted my chosen store to be in the States. I live in Canada. Then once I finally got Canadian info, it didn’t allow me to verify my account. Code was sent several times, but never appeared in my texts or emails. Very frustrating.
Outdated Reviews On Here
A lot of these reviews are very old. I’m using the app and it’s working fine. Just download the app yourself and see if it’s working. An overall 1.9 stars for this app is wild, I’m giving it 5 stars.
Limited
Unless you purchase an item online, you cannot review it
Useful
I’m not sure why this app has so many bad reviews. You can use it to scan the barcode of items to find the price, see sales, have access to weekly coupons and can order from the app and pickup in store. It has a full catalogue of their products too.
Having issues
Can someone let me know why I no longer can get pictures of the items that are listed? I have to open up each item if I want to see what it looks like. Is anyone else having this issue? It just started doing that. Is it because of the latest update?
Broken App / No Support
I love Michael’s but the app is terrible. No matter what device, whatever category I choose freezes after scrolling for mere seconds. I’ve tried clearing cache and reinstalling, and can only shop Michaels in a web browser.
Crash Master Extraordinaire
Do no bother. App maker: Do better!
Freezes
I can’t get past a page without it totally freezing.
Used to be okay, but now unusable
This app was fine for a couple of years but now, it freezes all. the. time. I can’t find a pattern to it, I’ve tried deleting and reinstalling… no point in keeping it installed.
Just TERRIBLE
The website crashes after 20 seconds. Expected something better Micheals.
