Time slot
The time slot I select is never held for more than 10 minutes
Faulty login page
I havenโt been able to log in for at least a year. When I click login it opens another page but the page doesnโt not load to even start the login process. Iโm consistently missing out on points because I canโt load my offers.
It works but could be much better
We do shops on it almost every week but itโs so frustrating when basic key items like cucumber, bananas, strawberries and eggs are consistently out of stock. We just change and do a local shop elsewhere when this happens.
Best way you could improve - when things are out of stock when ordering, you should have the option to select that you want it if it becomes available. I may make my shop a couple days early and itโs out of stock but you often get stock during that time, especially for fruit and veg.
Also itโs always important to watch out as itโs possible to select things to add to basket but they donโt add.
Lastly why is there a limit of 62 items? I understand that it canโt be crazy big shops but the fact that buying 12 apples counts as 12 items is just a bit over the top.
Best way you could improve - when things are out of stock when ordering, you should have the option to select that you want it if it becomes available. I may make my shop a couple days early and itโs out of stock but you often get stock during that time, especially for fruit and veg.
Also itโs always important to watch out as itโs possible to select things to add to basket but they donโt add.
Lastly why is there a limit of 62 items? I understand that it canโt be crazy big shops but the fact that buying 12 apples counts as 12 items is just a bit over the top.
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Flaky and not at all intuitive
Not sure who tested this for usability but I give it low marks bc of this. It constantly kicks you back to sign on screen, gives you updates that do not require interaction (like when they review my order). Ask for a driver tip before delivery? Weird. Think Iโm skipping g to insta cart, maybe Iโll get my items on time and know what is going on in the meantime
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So thankful for Delivery
As a senior, this service has made my life so much easier and Iโm never disappointed in what I receive. I highly recommend it for anyone!
