Not working
Response from developer
Hello asderth3000, it sounds like you're having a tough time getting logged in, and we understand how frustrating that can be. If you are using a VPN, please try turning it off while using the app, or add our app to your VPN's exclusion list. If the issue persists, we encourage you to email customer.service@sobeys.com with more details. Your feedback is invaluable, and we appreciate your patience as we work to resolve this!
Super slow
Response from developer
Hi Tayt T, experiencing slow performance can be incredibly frustrating, and we truly appreciate you sharing your thoughts. Please email us at customer.service@sobeys.com with your device model, OS version, and details about the issue. Your insights are invaluable as we check into this matter and work towards a better experience for everyone. Thank you for your patience!
App not working
Response from developer
Hi there! it sounds like you're experiencing some significant issues with the app, particularly with it being unresponsive and not displaying flyers or offers. We acknowledge your frustration, and we are checking into this matter. Please email us at customer.service@sobeys.com with your device model, OS version, and the issue details. Your feedback is invaluable, and we truly appreciate your patience as we work to improve your experience.
spam offers blocked the app
Response from developer
Hello xe90! we appreciate your understanding regarding the spam offers issue and your revised rating. Your feedback truly helps us enhance the app experience for everyone. If you run into any other problems or have suggestions, please email us at customer.service@sobeys.com with your device model, OS version, and details about the issue. Thank you for your patience, and for being a part of our community!
Glitchy
Response from developer
Hi MonsterOnEdge, it sounds like you're having a challenging experience with the email offers not loading properly. We completely understand your frustration with the error messages and receiving offers that can't be accessed. We are checking into this issue, and your input is invaluable in improving our service. Please email customer.service@sobeys.com with your device model, OS version, and the issue details. Thank you for your patience as we work on this!
