Keeps losing time slot
Very frustrating. Tells me I have 36 minutes left in my time slot then upon checking out tells me it’s expired and I lose my time slot. Very annoying…
No points for delivery
The pro’s would be the ability to have groceries delivered by different stores that owned by Loblaws.
The con’s are that you don’t get pc points for delivery unless an item specifically has a deal on.
You are at the mercy of the competence of the order picker. If they cant find an item because they dont know which aisle it’s in they just say its out of stock.
You cant get a refund if you cancel your subscription for the remaining time.
I’ll be canceling mine and ordering from Walmart as soon as I am able.
The con’s are that you don’t get pc points for delivery unless an item specifically has a deal on.
You are at the mercy of the competence of the order picker. If they cant find an item because they dont know which aisle it’s in they just say its out of stock.
You cant get a refund if you cancel your subscription for the remaining time.
I’ll be canceling mine and ordering from Walmart as soon as I am able.
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Ont sauvé beaucoup de temps
Ca va bien et ont sauvé beaucoup de temps
Overall good, produce selection is terrible
Overall, honestly I love the convenience… the produce selection is abysmal though. I’ve requested (and received, at least) a refund on one or more items on every single order in the last few months. Ask the pickers “would you pay full price for this and bring it home to your family?” I pay to order so that I can save time and energy, if I have to ask for money back and then go buy the items myself it is kind of defeating the purpose.
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Terrible app
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Can’t use it.
It throws an error about no data whenever I they to enter my credit card. I’d love to use this, but it won’t let me.
Sort
I really wish we could sort our cart for reviewing before checkout. Either by aisle or price.
Excellent service
Excellent service all the time
Awesome
I love the team
Why??
Same glitches as previously, but I can’t sign into the app at all for weeks now. I can’t sign in locally either without difficulty. Placing an order shouldn’t take 30+ minutes of your time spent logging in.
Very Confusing
Very confusing to navigate the site. It kept switching from pickup at store to delivery. Then it showed $0 delivery, then it switched to $4.99 delivery, then $1.00 service charge… whatever. I just hope my order shows up tomorrow morning at my house.
There is no country of origin on the app
I want to see the country of origin on all products whether the products are perishable or non-perishable. The country of origin should be on all items in the store, on the website and on the app. I will stop shopping at any Loblaw store, or on the app, if this is not addressed.
Missing points
The only good thing is the convenience of being able to order it from sitting. When I signed up, I didn’t get my 30 K points for signing up a a week ago, and most of my orders will tell me that I’m getting a certain amount of points and then it lowers when the items arrive
L’application bogue souvent ces derniers temps
J’ai eu de la difficulté avec l’application j’ai donc due faire mon épicerie avec une autre bannière la semaine passé
Flyer
The flyer hasn’t worked in the app for several weeks
App issues
The app tends to kick me out and it can be extremely frustrating
Doesn’t want to work
Everytime i try to load a flyer it craps out makes me re log in for the 100th time and then still doesn’t load the flyer. Keeps giving me errors or freezes
At this rate it’s easier to just use the internet explorer instead.
At this rate it’s easier to just use the internet explorer instead.
Worst customer service ever
If I could give a lower rating, I would, there are over 20 people in line with full carts, and three people on the tills. When I asked if someone else could jump in line to help out all these old people and people. Full grocery loads, the response was that’s all we have on staff. The reason for this is greed they don’t want to pay people to work, here’s the thing we have options and I will be taking my business somewhere else. Perhaps pay staff and take care of the people who shop here.
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Amany
The service is really excellent. Everything arrives exactly as ordered, and I’m very happy with it.
There is just one issue: sometimes I accidentally add an item to my order, and even if I request to cancel it within 10 minutes of placing the order, it still gets shipped. Then I have to go to the store to return it.
It would be much more convenient if an item could be cancelled within a few minutes after placing the order. Thank you!
There is just one issue: sometimes I accidentally add an item to my order, and even if I request to cancel it within 10 minutes of placing the order, it still gets shipped. Then I have to go to the store to return it.
It would be much more convenient if an item could be cancelled within a few minutes after placing the order. Thank you!
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Good When it Works
I find the app very glitchy- kicking me out of my time-slot before the 60 minutes is up. It freezes and closes without warning. I had to re-enter my credit card information 6 times before it stopped giving me a warning. It’s just the most time consuming waste. Other times, it works fine.
