Michel Thomas Language Library User Reviews

Customer Experience

Positive experience40.8% of reviews
Neutral6.1% of reviews
Negative experience53.1% of reviews

~ Based on 98 written reviews from the US App Store.

What users say

Is Michel Thomas Language Library Safe?

Michel Thomas Language Library appears mostly safe based on user ratings. AppsHunter Safety Score for Michel Thomas Language Library is 82/100.

This assessment is based on 156 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.2% of ratings point to a safe experience
5.1% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 156 App Store ratings for Michel Thomas Language Library.

Is Michel Thomas Language Library Legit?

Michel Thomas Language Library appears to be a legitimate app. AppsHunter Legitimacy Score for Michel Thomas Language Library is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

I’ve been doing other apps for a while, but this is sensational. Great way to learn.

Response from developer

Thank you so much for your 5-star review! We're so thrilled to hear that you're enjoying learning with the Michel Thomas method! We greatly appreciate feedback from our valued customers; it motivates us to keep building and making the platform more enjoyable and useful for the users! Did you know that we have 19 languages to offer on our platform, with more to add in the future! We hope that you continue on this language journey with us and wish you all the very best! For any further queries or feedbacks, please don't hesitate to reach out to us at support@michelthomas.com.

Ridiculously expensive

I could go to France and get a personal tutor for this amount of money.

Best kept secret in language learning

I don’t understand why this is not ranked higher or used by more people. It is hands down the only method that puts the language in your head and gets you learning through speaking. I can’t be bothered with games. I love love love listening to this and figuring out the language and hearing myself speak.
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Response from developer

Thank you for your 5* review. It sounds like you've tried a few language learning methods - we are delighted to hear that you love the Michel Thomas Method the most. Leaving reviews helps others discover the Michel Thomas Method and learn languages effectively too; we are happy you're not keeping it a secret! Did you know we have 19 languages on offer so far, with plans to add new courses too - we wonder which language you will choose next. Wishing you all the best for your language learning :)

Expensive now

I have bought the entire Michel Thomas Spanish, German and Greek courses as apps in the past more than once, but after a couple of years they stop working. Now they no longer exist in the app shop and have to be bought from the website to add to the app. The Foundation courses are far more expensive than they used to be and there is no option of buying them lesson by lesson. I can’t afford to pay out £80 in one go for the Greek foundation course and it’s very annoying that ai should have to when I have bought the course at least twice before.
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Response from developer

Please reach out to our friendly support team at support@michelthomas.com so we can assist you - if you have previously purchased courses on our legacy app you do not have to repurchase these courses. Our support team are looking forward to hearing from you so we can sort this out for you asap.

App doesn’t work

App no longer opens… and id paid for a course.

Keeps crashing

I just installed the app but the moment I log in it crashes, and crashes instantly when I try to reopen it 🤷‍♀️

Fonctionne pas

Demande de ce connecter ??impossible de créer un accompte ??

Paid for.

I have bought this app a while back and with all the updates it removed my account. Now I can not get what I paid for.

Buyer beware

Purchased 2 languages, they changed formats and now have this app. My purchased content is gone and so are the apps. But hey can buy again for $100. Bad business model.

App does no longer work

This app no longer works. I reached out to the support team several times, but unfortunately there is no response. I purchased 10 hours of this very intuitive and quite brilliant programme, yet there is no tech support if there is a glitch. If it’s not usable, and if there is no support, you don’t have an app.
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Response from developer

We’re very sorry to hear of the difficulties you’ve been experiencing; please email us at support@michelthomas.com so we can help make things right for you. We're committed to updating our app regularly to remove bugs to ensure a smooth learning experience and are grateful to you for bringing this glitch to our attention. We want to get you back up and running on the app and hope to hear from you soon.

Scam

I bought the lessons through the app and now I can’t access the lessons I paid for. Contacted customer support and haven’t heard anything back from them. Don’t waste your money people work too hard to have someone just take it from them like this.

Response from developer

We’re very sorry to hear you have been unable to access the courses you purchased via our website; please email us at support@michelthomas.com so we can investigate this for you and get you up and running with your language learning on our app.

Test the free lesson before purchasing

I heard some of the Portuguese lesson on YouTube and really enjoyed the style so was about to buy the full intermediate+advanced bundle, but tested out the free lesson first. The app is borderline unusable. It’s full of bugs and long loading screens for what should honestly be a very simple app. I might buy some CDs and load them on my device at some point if that’s an option, but I would not under any circumstances purchase these courses online with the intent of using them on your mobile device.
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french with Michel Thomas

I have alwasy wanted to improve my school bopy French, but have never had an 'ear for languages'. I thought that at 50 I was too old to learn French. Michel showed me i was wrong. His method is just genius! It worlks so well around a busy life - its good for concentrated half hour sessions, but also for snatching five minutes here and there. I have found it especially good when driving. Merci beaucoup, mon Professor.!
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No way to sign up for new users

No way to sign up for new users

Keeps crashing

I love the Michel Thomas method and just purchased the first hour in French but the app keeps crashing. It’s unusable. Hoping to figure out how to get my money back and I’ll just use the web version.

Great content, terrible app

The app is terrible in every sense. It’s utterly unreliable. Pause-restart doesn’t work in background mode half the time. Sometimes it won’t go to next lesson after you finish one. The app crashes frequently. I used to listen to Michel Thomas MP3s back in the day and I miss the stability of that archaic experience. The app adds nothing other than making everything terribly difficult.

The content is great. Which is a shame.
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Response from developer

Thank you for saying that the content is great but we’re very sorry to hear of the difficulties you experienced; our app updates should have solved this for you but in case you are still experiencing difficulties please email our support team at support@michelthomas.com so we can get you back on track with your language learning on our app.

Amazing course - buggy app

The course is amazing, this review is for the app!!!

The audio player in the app has several buggs that kill the purpose of using the app. The pause button is often unresponsive and the progress bar not in sync with the recording. While listening to the recording phone screen locks so it becomes impossible to pause unless using a headset. As reported other reviews the headset does not help much because of laggy/unresponsive pausing. The UI is poorly designed to say the least. The player buttons take maybe 10% of the screen space while useless image takes up 90%. It seems that very little consideration went into designing and developing the app. Experienced software develop could fix the mentioned issues in a day… Such a shame that the app does not do justice to the course.
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Response from developer

Thank you for saying that the course is amazing, however we are very sorry to hear of the bugs you have reported and the inconvenience this has caused you. We update our app regularly so please ensure your automatic updates are toggled on so that you always get the latest version of the app with bug fixes. Don’t hesitate to contact us at support@michelthomas.com if you experience any bugs so we can make things right for you. We are also taking your design suggestions into account for our future development, and are committed to continuing to develop the app in a way which enables an optimal learning experience for our users.

App player not great

Not a review of the content of the language courses (which are great). The player in the app is just a bit bad….. I use an iPhone 11 and pause/playing from my airpod pros doesn’t always work with this player, which results in not being able to pause in time to do an exercise, then having to open the app, rewind etc. the only way to get the play/pause function to consistently work for me is to have the app open, which is a drain on battery and is a pain when walking around, for example. I’m not a developer but this seems like quite an easy thing to fix? Or just let us have the mp3s so that we can play on a better player?
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Response from developer

Thank you for saying that our language courses are great, however it is disappointing that the bug you experienced with your Bluetooth headphones has detracted from your experience using our app. We're committed to updating our app regularly to remove bugs to ensure a smooth learning experience - please ensure your automatic updates are toggled on so that you are always accessing the latest version with fixes. If you experience any technical glitches in future please feel free to reach out directly to our technical team at support@michelthomas.com.

App is too badly build it doesn’t work

This could be good content but the app is so badly build that the lessons don’t load and keep on crashing. So far I have not been able to access more than 20% of the content. I tried to uninstall the app and install it again which unlocked 2 more lessons. But when I tried it a second time the App blocked me completely saying I cannot have the app on more than 5 devices. I only have it on the same one!!! I tried to contact customer support but the website crashes. I emailed them but no reaction. On top of wasting your money on an absolutely frustrating app you get to waste your time on non existing customer support too! Better try anything else from YouTube to Doulingo or Verbling.
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Poor app

The lessons are good but the app is not well made, makes it a hassle to use.