HUH?
Got an email about an app update but can no longer access the app. Doesn’t recognize me either even though my account is already made. Thank god for autopay or I would be screwed. Fix your app.
Will not open
App will not open after updating. Fix problem
Sign in
Not letting me get fully in to app to pay my bill just keeps circling
Happy daughter
You made it so easy for me to transfer this service to my mom name when dad died thank you. There should be more people like you guys in this world. We love you
Quick and excellent
Excellent
Very helpful
Great tool! I managed both business and home with one app!
Awful
Still the only place in the entire world charging to use Apple Pay even though Apple doesn’t charge them to have Apple Pay.
It keeps resetting
I’ve had it happen about 4 times since I moved here (we moved in January, it’s October). We set up the account with my name, account number, social, etc. The app will work fine for a few months then one day when I go in to pay my bill, it has my name pre filled but no account number or social. It directs me to call customer support who then says, “Everything looks fine on my end, try logging in again” but every time I log in, it takes me to the page to add my account. It’s very frustrating and I hope I’m not charged a late fee if this happens again.
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Review
Awesomeness
Apple Pay Fee
It’s wild that they’re still trying to charge a fee to use Apple Pay when it costs them $0 extra for people to use it. Trashy scammers.
Terrible app
Whoever designed the billing system for this massive statewide company is completely incompetent
Easy
I love how I can just quickly sign right in and pay my bill within a matter of 30 seconds. I love how they alert me to let me know my bill will be ready to give me days notice. One of the best apps I’ve ever used.!!!
Payment
Great option to know ahead of time and payment so easy. Thank you
Options
You has a very large company Need to update the way u except payments Using customers checking or saving accounts is fine YOU SHOULD UPDATE TO ALLOW CUSTOMERS TO HAVE MORE OPTIONS LIKE CREDIT CARD/DEBIT CARD PAYMENTS!!! Using checking accounts takes forever to clear and not everyone has money just laying around!!
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Enrolling for Automatic Paper Free Billing
It was very easy and convenient to sign up for paper free automatic billing! I’m very grateful and happy to be enrolled. Thank you Michigan Gas and And Utilities!
Nice app
Nice app help me to pay my payment easily
App review
So far I like the app.
One item I’d ask you add under usage:
It shows a graph comparing usage by cost. Please add an option to show actual usage units per month (Total Therms). I like tracking how true usage has changed from one month/year to the next as efficiency or life style changes occur at our house.
One item I’d ask you add under usage:
It shows a graph comparing usage by cost. Please add an option to show actual usage units per month (Total Therms). I like tracking how true usage has changed from one month/year to the next as efficiency or life style changes occur at our house.
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Great app - $ limit doesn't reset
App is simple, easy to navigate and find and track info.
One issue is that the dollar/usage limit doesn't seem to reset, resulting in unnecessary warning notifications.
One issue is that the dollar/usage limit doesn't seem to reset, resulting in unnecessary warning notifications.
Payments
Please upgrade so we can pay our bills with Visa. You take it over the phone
No VISA?
Great app! Very practical and easy to navigate. I do wish that you would expand your payment options and start to accept visa as a payment method.
