Microsoft Authenticator Reviews: Is It Legit?

Customer Experience

Positive experience11.7% of reviews
Neutral4.1% of reviews
Negative experience84.2% of reviews

~ Based on 4,393 written reviews from the US App Store.

What users say about Microsoft Authenticator

Is Microsoft Authenticator Safe?

Microsoft Authenticator appears safe based on user ratings. AppsHunter Safety Score for Microsoft Authenticator is 94/100.

This assessment is based on 726,451 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 724,996 App Store ratings for Microsoft Authenticator.

Is Microsoft Authenticator Legit?

Microsoft Authenticator appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Authenticator is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

this app makes me feel suicidal

i have genuinely lost my sanity on numerous occasions because of this app. it never works. EVER. i’ve looked into it so many times and never get the issue resolved, this app has brought me to tears numerous times, i hate it.

email

can’t add another email address

Terrible app

The app has never worked properly for years it always sucks. Always has problems won’t be using it again

Stupid

Ask me to use the Authenticator app to approve a log in in the authentication app, like how am I meant to do that and the following options don’t work after that which give me a code for the Authenticator app!!!!!!!!

Good but not intuitive

When trying to sign in to Microsoft account from Authenticator app, it should not give the option of signing in using the code on Authenticator app

The app works really well

5

MS Authenticator hard to set up with no help from MS

After installing, I found it offered very little guidance for the setup.
I haven’t been able to use it (probably because of incorrect setup) and can’t find or get the help needed to correct my issues.

Protection

The simple app that allows you to protect your privacy. God bless.

Latest release is slower

The latest release changed the UI, and it appears 1-2 seconds slower to start up for an authentication challenge code. Annoying when my employer requires me to enter the challenge code a dozen times a day.

Also, fill in your release notes you cowards.

Doesn’t work

This app sucks, and I cannot get into my email. Is there no way to bypass this authentication? They say the fixed the bugs, I have seen no difference and where’s the customer support? Microsoft needs to fix this so it is actually beneficial to the users!

Does not work properly with iPhone Duo

When prompted for 2FA, the iPhone Duo’s front display is too small, so the keypad is blocking the Approve button, and there is no way to hide the keypad once you’ve entered the number.

Didn’t sync

Got a new phone and it didn’t sync any of my accounts. Now it’s not working to try to sync up any of my accounts. Formerly good, but NEVER get a new phone or it’ll be trash

Does Not Load Anything

I downloaded this for my work account, thinking that it would be faster than the other two-factor authentication methods. That was a mistake. When I click on the QR code icon, it took about a minute to open. Then it would not load the camera. Deleted app after three failed attempts to do this. Will not be using this app.
Show more

Just let me do this

Idiots

Great!

The Microsoft Authenticator app is simple, easy to use for the people who want a simple authenticator. Just log in, connect your accounts and you’re good to go!

New phone cross over issue

When using the Authenticator app after swapping my phone to a new one why does it ask for me to finish my account logins as they didn’t move over fully, but then tell me to input the code from the Authenticator app which I’m in and can’t see this as I’m trying to finish the setup!

Constant loop of unable to log in with new phone

This app is annoying when you have a new phone. It’s asking for the verification code for you to sign in, but you can’t see the code cause you’re not signed in. Not sure if they thought of this problem at all. I have no access to my old phone anymore and now it’s a headache to just sign in to work

Often locks itself out

When trying to log into the app itself it will ask to approve the authentication code from within the app. Attempting to close the screen or reaching the authentication page will result in error.

Does not work

Cant sign into my email and theres literally no way around it. Only option is to use this app, but no codes get displayed and theres no other way to sign in which is leaving me stuck using my computer only

AUTHENTICATE WITH AUTHENTICATOR

honest to god this app is detrimentally the worst app of all time. I tried to sign into my work email where i was located to the authenticator app to find out id been signed out so i tried to sign in and guess FREAKING what it asks for me to authenticate my account with the authenticator. It gives me no other options either so now i'm just stuckwith no access to my work schedule. thanks a lot. fix this now
Show more