Microsoft Authenticator User Reviews
Customer Experience
~ Based on 3,895 written reviews from the US App Store.
What users say
Summarized from real user reviews of Microsoft Authenticator. Based on 687K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.
Positive things
- 🚀Seamless authentication
- 🔒Secure login process
- 👍Convenient passwordless sign-in
- 🚀Smooth app performance
Negative things
- 🐛Broken Apple Watch functionality
- 🐛Backup and restore issues
- 🐛Confusing login flow
- 🐛Accounts disappearing after phone change
Is Microsoft Authenticator Safe?
Microsoft Authenticator appears safe based on user ratings. AppsHunter Safety Score for Microsoft Authenticator is 94/100.
This assessment is based on 686,512 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 686,512 App Store ratings for Microsoft Authenticator.
Is Microsoft Authenticator Legit?
Microsoft Authenticator appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Authenticator is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Tell me how I’m supposed to get into the authenticator app when the authenticator app is asking me to verify via said authenticator app in order to use the authenticator app??? Is whoever designed this app actually fit to be in the workplace?
Honestly worse Authenticator I’ve used. Date you try to resister a new phone doesn’t work so locked out of important work emails when your on the road with your device honestly so dissatisfied
In order to use this App I need an authentication code to log in, which I can get from this authentication app, but unable to get said code because I’m not logged in. Microsoft, can you see the issue here?
Con esta aplicación no deja ni si quiera avanzar a teams, solo me pide que introduzca el número en la aplicación cuando el número generado se dio en la propia aplicación, te hace perder tiempo y aparte espacio innecesario en tu teléfono, no sé por qué decidieron hacer esto con teams pero solo hace que batalle al ingresar desde mi celular
Show more
Unneeded and has held up coworkers. It asks for me to sign into my work Microsoft account, but then it tells me to open Authenticator app to get the code. When that’s the app I’m literally trying to sign into. This has gone for months
It sucks when it forces you use Authenticator to log into Authenticator so what the heck are you supposed to do?
It's sloppy
hate this app the code never shows up its such a inconvenience i cant stand it
It’s like it doesn’t automatically just add it on it says that it’s not available
I need to use this app for my school email but it has never once sent me a code. Currently locked out of all accounts. Would give this 0 stars if I could.
I can’t connect to my Microsoft account because I need to put a code Im supposed to receive on the Authenticator app but I’m already on it and I can’t receive it. It’s an endless loop. This app is useless and just causes problems.
Does not work
Yay
No Dark Mode in 2026 from a trillion dollar corporation is hilarious.
The codes won’t send to new phone if you broke or lost the initial phone with this app. You basically know your password but can’t sign in cos the code keeps sending to the old phone that’s no longer in use. They only allow to send to old phone which leaves you blocked off
I am trying to get into my microdot account, the microdot Authenticator connected to the same account. Is is not sending notification.
If you can’t get in, they keep sending you round and round again the alternative methods of login don’t work. Unbearable.
U forced me to download this app, and forced me to turn my notifications on. Just so i can login. Wont even let me use my google authenticator. Whoever is in charge fire them.
I need this app for work and everyone I try and login to my account it says I need a code from the Authenticator app when I’m on the Authenticator app. It makes no sense I’ve deleted and uninstalled this app for months and it’s the same thing everytime it’s pointless.
I’m trying to get into my email account on a new phone, but when I try to log in, it sends me to this app, and then the app tells me to get a code from this same app, which is not being provided or not that I can find, and I can’t get out of that screen to get to a code anyway. Not able to load my work email on my computer there either because it keeps telling me to get some code from this app, again not provided. It’s like a circle of insanity. Lol. If my home computer logs me out of my email account, I’m screwed because I can’t find any sort of help to figure this app out.
Show more



