Microsoft rewards is great for earning points, but not redeeming. One of the rewards is an Amazon gift card for 5,500 or 11,000 points or a Best Buy gift card for 7,000 points. When you try and redeem the Amazon gift card, it says it’s unavailable in your country. This is clearly a bait and switch scam. I have contacted Microsoft rewards numerous times and their customer service is always outsourced and short with you. They always give generic answers, and they refuse to acknowledge anything done wrong on their part. I was told my searches are not genuine, they are AI created, and the reward is not available in my country, but it’s available in my home Country. First, I’m from the USA and I have never searched from any other country ever. Second, their app has search suggestions which you can click on and the only thing I can guess is that this is possibly why they are saying my searches are automated. However, it’s their own app I’m using, so I’m not sure what the problem is. Either way, between their poor customer service, and the bait and switch scams, I am surprised a reputable company like Microsoft is scamming its customers. They have a long way to go before they are Google.
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