Mid Penn Bank Mobile Banking User Reviews

Customer Experience

Positive experience34.5% of reviews
Neutral13.8% of reviews
Negative experience51.7% of reviews

~ Based on 29 written reviews from the US App Store.

What users say

Is Mid Penn Bank Mobile Banking Safe?

Mid Penn Bank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Mid Penn Bank Mobile Banking is 94/100.

This assessment is based on 1,815 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.6% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 1,732 App Store ratings for Mid Penn Bank Mobile Banking.

Is Mid Penn Bank Mobile Banking Legit?

Mid Penn Bank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Mid Penn Bank Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad app

Crashes and locks you out all the time I have to call the bank all the time worst banking app I have

Awesome Apps

This is so convenient and it works well !

The worst banking app

This app is constantly wiping out my log in info and locking my account. Now the app/online banking is down. This is literally enough to make me change banks.

Unreliable

Constant crashing, constantly don’t recognize your credentials. At this point I am better off just going to the website. Very unreliable app, especially for banking.

Terrible local bank

App hasn’t worked in months. Cannot unlock my debit card because of it. Terrible banking.

Constant technical issues

It’s a great app when it works! Just over the last 2 days multiple times I have been unable to log in because of technical issues. This is pretty consistent.

Review

Wow this is awesome I can back on the go. Have my balance right there. Deposit checks. Use Zelle and all that. Love it. Thanx guys!!!!!

Perhaps the worst banking app I've used

Between their website and this mobile app, MPB does their best to make sure you can never sign in with this app. Want to use face recognition? You gotta use your password—but wait, your password needs changed! So you change it. Password not valid. Re-apply password multiple times. FINALLY get it to work. Assign face recognition. Works once. The next time you sign in, you have to use the password. Please MPB. Do better than this!
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Terrible bank

The app does not work 90% of the time. I constantly get an error that services are down. Not to mention the fact they charge a 40 insufficient funds fee for EVERY time a charge is placed on the account that it is negative. With no options to just have the charge denied with online banking, it is a scummy way to conduct business.
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The worst

This banking app is literally the worst I ever worked with. 1/2 the time it won’t load and rejects a password that is correct. It’s horrible and since branch offices aren’t open 1/2 the time anymore I need mobile banking but will end up at another bank soon.

Don’t make me write a review

Don’t make me write a review to use the app. I promise if you do I will rate you a one star.

Zelle

Zelle is linked to this banking app but I can’t figure out how to use it and there’s no instruction on how to find the option to use Zelle to send and receive money.

Entering the app!

Being forced to switch from a great app produce by Riverview to a mediocre app which is Mid Penn Bank. It is as if they just bought up a company took all the customers and through away everything great that company did, no sense of mind to when they were going to turn the Riverview app off. Highly recommend choosing a Different Banking Group!
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Disappointed!

I just came over in the merger from Riverview Bank. Riverview had a nice mobile app. Based on the MPB app rating, I was expecting a better app, especially with deposits. Mobile deposits work in the MPB app, I guess, but it’s not nearly as smooth or user-friendly. Frankly, MPB should have adopted Riverview’s app.

My nearest bank is 20 minutes away, so I depend on the mobile app. I hope the app improves soon or I will be forced to consider moving to a new bank.
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Disappointing

This app isn’t optimized to open full screen on Apple IPads.

Wonderful bank

I have been with Mid Penn Bank for over 27 years I would never go to another bank.. The bank on RT 22 Jonestown Road Harrisburg is the best bank ever I love the employees that work there.. they are so helpful anything you need or you have questions there to answer your questions...So if you want a good bank go to Mid Penn Bank they will help you open a checking account..
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App view

I wish I could do more on my app like look at previous months and scroll through transaction history.

Review

This app is so user friendly. Very Thankful , because I’m Technically challenged !!
Thank you Mid-Penn !!!

Banking

The Mid Penn app makes banking easy at our fingertips

Need better online banking

This app + the website’s online banking are so bad it’s making me go to a new bank. Every time i log in online it tells me my password is wrong & i need a new one. Takes 10-40 minutes to receive the recovery email. Not exactly what you want when you need to know how much money is in your account. The check cashing part of the app also did not work for me.
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