Crashing all the time
Response from developer
Hi, We’re sorry to hear about your experience. This is certainly not the experience we want for our users. We recently released an update that addresses several crash-related issues. If you’re still experiencing crashes, please update to the latest version of the app and try again. If the issue continues, we’d appreciate it if you could contact our support team through the app or email us with your device model and iOS version so we can investigate and resolve it as quickly as possible. Thank you for your patience and for helping us improve Mie Ride.
Loved it
Best Overall and friendly service
Highly Recommended Ride App
Ride
Smooth First Ride
Not trustworthy at all
Response from developer
Hi, we’re really sorry to hear about your experience. This is definitely not the kind of service we aim to provide. Just to clarify, we offer two types of bookings: • Standard Ride: depends on driver availability and may get cancelled if no driver is assigned • Guaranteed Ride: comes with confirmed booking and 2X refund if cancelled by our side That said, you should have received proper communication and support regardless of the option chosen. Please share your username or booking details, and we’ll personally look into your case, including the refund, and get this resolved as soon as possible.
🚫 ABSOLUTE NIGHTMARE! 🚫
It's like they want you to experience the thrill of being stranded, wondering if you'll make it to your destination on time (or at all 🤯). Customer service? Ha! Good luck getting through to someone who cares. Their support team is like the Bermuda Triangle – your messages and calls disappear into a void.
If you value your sanity and time, AVOID this app like the plague! 🙅♂️ There are better options out there, folks. Don't waste your time (and money) on this hot mess. 1/5 stars, and I'm being generous."
Response from developer
Hi, we’re really sorry for your experience and we completely understand how frustrating last-minute cancellations can be. This is not the experience we want anyone to have on our platform. If a ride is ever cancelled, the full amount is always refunded immediately, but we know that a refund does not fix the inconvenience caused, especially when you are depending on the ride. We are still a growing service and in some routes driver availability is limited, but we are actively working on improving availability and reducing cancellations so rides are more reliable. Please share your User ID or details of the booking at help@mieride.ca so we can personally look into your case and understand what went wrong. Your feedback really helps us improve the service. Thank you for your patience and for giving us a try.
Fraud
Response from developer
We’re really sorry for the inconvenience you faced. This is definitely not the experience we want for anyone. The amount deducted will be refunded, and we’d appreciate a chance to look into what went wrong. Please share your booking details with our support team through the live support chat on the user home page, or you can email us at info@mieride.ca. Thank you for your patience and understanding.
Best app
Scam
Worse app
Disappointed
Best intercity ride service
Fake App - Lost My Money
Response from developer
We’re very sorry to hear about your experience. This might have been a system error, and we truly apologize for the inconvenience caused. Please share your registered phone number and name with us at sidhu@mieride.ca, and we’ll make sure your refund is processed immediately. Thank you for bringing this to our attention – we’re here to help and make things right.
Definitely best
Keep it up team Mie Ride!
