Incredibly poor customer service
One of my Milo devices has burned while charging and Milo customer support promised to replace it. They went silent for a month after that despite my repeated ask for an update. They said they had “logistical” issues and said the replacement would be shipping in the next 4 weeks. I have not again received any update from Milo for another two month. I asked for an update multiple times via email but they are silent again. The device is great when it works but once you need to get help from them, good luck. I have not seen such poor customer service anywhere else.
Show more
No Connection
I have tried several times to reconnect my Milos to the phone or the app. But no matter what I try (software updates, restart, remove and add the app) it just doesn't work. The app keeps recognizing the Milow, but as soon as I press pair, the information "The Milow may be flashing for pairing" appears, but nothing happens afterwards. Neither the Milos flash nor does it have any effect when I press a button on the Milow.
I am really disappointed and annoyed, even though I am a kickstart buyer.
I am really disappointed and annoyed, even though I am a kickstart buyer.
Show more
Update11
Nach Update kein koppeln mehr möglich. Milo blinkt nicht zum bestätigen. Milo Button drücken bringt nichts.
Excellent
An all too rare example of a mobile app that functions clearly and easily to update the Milo devices. That it can do this utilisation of the Apple APIs so seamlessly is a credit to the developers and UX Designers. Congratulations to you all :)
Cannot get Milo’s linked to app whatsoever
Restarted Milo’s, did one at a time, turned on and off blue tooth, forgot devices and re connected, tried connecting with them plugged in and charging, tried connecting when they are off,
Etc- but nothing- makes them connect to the iPhone app.
I want to connect a Bluetooth ear piece so we can use on golf course and not have it hang on my body - and so no one else can hear my caddie talking to me.
Love the technology- the walkers work perfectly.
I will give the actual MILO communicators five stars- but this app- BLOWS.
Etc- but nothing- makes them connect to the iPhone app.
I want to connect a Bluetooth ear piece so we can use on golf course and not have it hang on my body - and so no one else can hear my caddie talking to me.
Love the technology- the walkers work perfectly.
I will give the actual MILO communicators five stars- but this app- BLOWS.
Show more
