Don’t trust their pricing and “discounts”
While signing up I got told one price then a much higher price came out of my account and when I raised this with the support team they basically just said no refunds! What a way to treat costumers
Misleading subscription practice — I won’t use Mimika again
I’m extremely disappointed with my experience with Mimika.
I knowingly purchased a one-year Premium plan, which is what I intended to subscribe to and what I received a receipt for. What was absolutely NOT clear to me was that my purchase apparently also enrolled me in a separate Mimika Academy subscription through a 14-day “free trial,” which would then automatically convert into a paid monthly subscription.
I never intentionally chose to purchase Mimika Academy, nor did I understand that I was agreeing to a second recurring subscription. Yet after the trial expired, I was charged for it.
In my opinion, this is an extremely misleading way to sell a service. If a “free” benefit included with a yearly purchase automatically becomes a completely separate paid subscription, that fact should be prominent, unmistakable, and impossible to overlook at checkout — not something a customer discovers after seeing an unexpected charge.
Support confirmed that Mimika Academy was separate from my annual Mimika subscription and that the charge occurred when the included trial converted to a paid subscription. That explanation only made the experience worse for me, because I never wanted this additional subscription in the first place.
I have asked for it to be canceled and will dispute the charge if necessary. I also no longer want to use the yearly Premium plan I intentionally purchased because this experience has completely destroyed my trust in the company.
Consumers should carefully check exactly what they are being enrolled in when purchasing a Mimika plan and watch their statements after any “free trial.”
I will not use Mimika again and cannot recommend a company that uses a subscription process I found this unclear and misleading.
I knowingly purchased a one-year Premium plan, which is what I intended to subscribe to and what I received a receipt for. What was absolutely NOT clear to me was that my purchase apparently also enrolled me in a separate Mimika Academy subscription through a 14-day “free trial,” which would then automatically convert into a paid monthly subscription.
I never intentionally chose to purchase Mimika Academy, nor did I understand that I was agreeing to a second recurring subscription. Yet after the trial expired, I was charged for it.
In my opinion, this is an extremely misleading way to sell a service. If a “free” benefit included with a yearly purchase automatically becomes a completely separate paid subscription, that fact should be prominent, unmistakable, and impossible to overlook at checkout — not something a customer discovers after seeing an unexpected charge.
Support confirmed that Mimika Academy was separate from my annual Mimika subscription and that the charge occurred when the included trial converted to a paid subscription. That explanation only made the experience worse for me, because I never wanted this additional subscription in the first place.
I have asked for it to be canceled and will dispute the charge if necessary. I also no longer want to use the yearly Premium plan I intentionally purchased because this experience has completely destroyed my trust in the company.
Consumers should carefully check exactly what they are being enrolled in when purchasing a Mimika plan and watch their statements after any “free trial.”
I will not use Mimika again and cannot recommend a company that uses a subscription process I found this unclear and misleading.
Show more
Overcharge
They keep tryna charge my card after I canceled subscription
Theft
I cancelled my free subscription and they charged me for some other academy subscription they signed me up for. Total rip off.
Total Scammers
Be very careful. If you cancel the subscription on the app, they continue taking $29.99 per month claiming that you are also signed up to the ‘academy’ which is an online programme. My advice: avoid.
