DISGUSTING SCAMMY APP
TLDR:: I used the free trial, got charged after the end date, and because the subscription was discounted, (I did not even choose it) I cannot be refunded by apple, attempted to contact them directly via website, 10+ days till I can even expect an answer from auto reply email.
I was looking for an app like Duolingo to learn the C and C++ language, and Mimo popped up. Much like any other app, I started the free trial without thinking much of it, I explore a bit and upon finding there’s no C course, and I stopped using it and forgot about it about it. Then a couple days later I get charged an absurd amount, that I find to be the annual subscription for this app. I contest it on apple’s site twice, but both times I am denied, the reasoning being that despite my total lack of use, and having asked the refund literally the day after being charged, and NOT EVEN having chosen the subscription post-trial myself, the annual subscription was discounted and therefore I cannot receive a refund. This is an ill-intentioned practice at best. I have now requested a refund again through their official website, and I was told I will have to wait 10+ days before even hoping for a reply. Should this, hopefully, be a complete oversight or a mistake, I will be glad to update this review, but as of now, it just feels like a scam. UPDATE: No money back, their helpline is worthless and apple does not help either this app and its money hungry developers can go to hell
I was looking for an app like Duolingo to learn the C and C++ language, and Mimo popped up. Much like any other app, I started the free trial without thinking much of it, I explore a bit and upon finding there’s no C course, and I stopped using it and forgot about it about it. Then a couple days later I get charged an absurd amount, that I find to be the annual subscription for this app. I contest it on apple’s site twice, but both times I am denied, the reasoning being that despite my total lack of use, and having asked the refund literally the day after being charged, and NOT EVEN having chosen the subscription post-trial myself, the annual subscription was discounted and therefore I cannot receive a refund. This is an ill-intentioned practice at best. I have now requested a refund again through their official website, and I was told I will have to wait 10+ days before even hoping for a reply. Should this, hopefully, be a complete oversight or a mistake, I will be glad to update this review, but as of now, it just feels like a scam. UPDATE: No money back, their helpline is worthless and apple does not help either this app and its money hungry developers can go to hell
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Response from developer
Hi! Thanks for your review! While we may not be able to intervene directly in Apple's refund process, we are committed to helping you. Your satisfaction is important to us, so please reach out to us at support@mimo.org so we can look closely at what happened and find a way to help you. In any case, apologies for the inconvenience!
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Erro no primeiro módulo
Um erro no primeiro módulo no noções de CSS 2 faz com que não consigas passar de fase… fechando o aplicativo. Conclusão, não consigo fazer mais nada por que estou travado em uma fase
Response from developer
Hello! We’re truly sorry for the inconvenience. Despite our best efforts to ensure a flawless release, sometimes bugs can slip through. Please try uninstalling the Mimo app and then reinstalling the latest version. This often resolves issues. If the problem continues, don't hesitate to contact us directly at support@mimo.org. We’re here to help! Thank you for your patience and understanding!
Keep the good work!
I’m going to be using this app!
Great app!
Overall this app is like the Duolingo of coding. The only problem is that without the paid subscription, you can only do 2 lessons a day. I also love how this app is suitable for complete beginners! (I did still write a line or 2 of code on a small website prior to installing mimo.)
