Great service
Always on time and reasonable
Journey
Very reliable mini cab and good value of money
Good stuff
Reliable, efficient & competitively priced!
Good service
I have been generally happy with the MiniCab services and comms on WhatsApp. They have always been responsive and provided info once the cab was on its way
Cheapest quote for the airport
Always on time,very nice drivers and always cheapest quote getting to the airport
More reliable and cleaner
Have been using Minicabs for years and their service is more reliable and their cars cleaner than 5 years ago. Appreciate the improvements!
Poor
Poor updates and keeps crashing and closing when trying to track driver.
Total let down
I pre-booked a cab to take me to a theatre performance. I received no notification that the cab was on its way, usually I am able to track it for 30 minutes before it arrives. I was unable to get through on the phone to the company. I continued not to receive any communication. I waited until a quarter an hour after the cab should’ve picked me up still complete silence. I made alternative travel arrangements.. I am waiting to hear that my prepaid fare has been returned to me.
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G Sen
Use this minicab service frequently and always satisfactory
Unreliable and Misleading
I used this service twice as their pre-booking prices are £10-£15 cheeper than Uber or Addison Lee.
I booked the night before, paid using Apple Pay and received a Booking Confirmation text message.
However, I received no message about my driver details and I could not track them on the app.
Each morning, I called the operator to ask them where was the driver as they were late. It turns out that the operator each time booked an Uber or Bolt driver after I called them. I was late to work on both occasions.
I booked the night before, paid using Apple Pay and received a Booking Confirmation text message.
However, I received no message about my driver details and I could not track them on the app.
Each morning, I called the operator to ask them where was the driver as they were late. It turns out that the operator each time booked an Uber or Bolt driver after I called them. I was late to work on both occasions.
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Excellent ride
Driver on time, smooth ride, clean car.
Thank you Kugar
Thank you Kugar
great service and price
Used it several time already, arrived on time everytime, good communication, great customer service, very fair price.
Pick Up and Drop Off
We had pick up from LHR Terminal 3. Driver arrived on time and also system updated well before arrival.
Unfortunately the car was not cleaned from inside. Driver was throughout the journey on phone. He was not concern towards time nor observation while on drive. Mobile for GPS was kept on his leg hence.
Car either didn’t had AC or the driver was not bothered hence we had to pull windows down.
Not good experience on way back from LHR which was completely opposite to when we had booked for pick and drop off to LHR while on holidays.
Mohan
Unfortunately the car was not cleaned from inside. Driver was throughout the journey on phone. He was not concern towards time nor observation while on drive. Mobile for GPS was kept on his leg hence.
Car either didn’t had AC or the driver was not bothered hence we had to pull windows down.
Not good experience on way back from LHR which was completely opposite to when we had booked for pick and drop off to LHR while on holidays.
Mohan
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Very good
Used this service twice now for London airport runs - cheaper than Uber, can pay easily via Apple Pay, text updates when booked and when driver is en route, and turn up early / on time. V good.
Don’t bother- Cancelled on me without any notice
I’d prebooked days before too.
Easy, swift and reliable
I booked using their App which was fairly easy to use for a 4am pick up. The cab arrived 15mins early and waited patiently. The cab was clean and comfortable. The driver Mansoor was excellent. The fare was very reasonable.
Great App. Easy Booking process
The app is very easy to use and the booking experience was smooth and great
Great service every time
I use this app regularly for my longer trips. Like the fact you can prebook too. Never had an issue with drivers arriving on time. The app itself is pretty easy to use. I like the chat function and the driver location one too.
Great App
Great App. Very easy to use . Best minicab company in london
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Great app.. easy to book .
