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Addison Lee: Taxis & Couriers

Addison Lee: Taxis & Couriers

Cars, Couriers & Black Taxis

714 ratings
182 reviews
With Ads
🔧 Utilities
✈️ Travel
Free
With Ads

Details

Released
January 22, 2014
Updated
September 24, 2026

Features

Background Location Access

Developer

Addison Lee PLC
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About

Book taxis, minicabs, or couriers on-demand or in advance. Choose from eco-friendly electric vehicles or iconic black cabs. Offers airport rides with flight tracking and a large same-day courier fleet.

✓On-demand taxi booking
✓Pre-booking up to 12 months ahead
✓Eco-friendly electric vehicles
✓Iconic black cabs
✓Airport rides with flight tracking
✓Same-day courier services
✓Business and personal accounts
Show original description

What users say about Addison Lee

Reviews of Addison Lee are mostly negative: the Travel app is rated 4.9/5 from 714 App Store ratings. What users like most: reliable, professional service, easy and straightforward booking. Top complaints: unreliable app performance, overpriced and unexpected charges. Summarized from real user reviews.

Positive things

  • 👍Reliable, professional service
  • 🚀Easy and straightforward booking
  • 💡Sophisticated services
  • 🚗Comfortable, clean cars

Negative things

  • 🐛Unreliable app performance
  • 💰Overpriced and unexpected charges
  • 🕰️Long wait times and delays
  • 🤖Poor customer service and support
See all reviews

What's New in Addison Lee

10.1

September 24, 2026

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 10.1: Bug fixes and internal improvements

More

User reviews

Most RecentHighest RatedLowest Rated

Adding an address?

No prob with couriers, they’re great, but the app & website will not let you correct an address, or add a name.
SSodofflloyds

Mac

First rate
M1macthecat 15

Useless

I use AL a lot but of late that if there is no WiFi or less than mega strength phone signal, it fails to load. Notably at LHR and outside Waterloo
KKent-C

Can’t log in after new update

New update and now I can’t log in. Reset does nothing. Cant even create a new account with another email. Thanks
IIlduce74

Price offered not honored

Went to book a taxi came up with a promo price but when trying to book just crashed every time
EME Murray2
See 177 more reviews

Developer apps

Addison Lee Driver
Addison Lee Driver

by Addison Lee Plc

✈️ Travel
Free
ComCab London Driver
ComCab London Driver

by Addison Lee Plc

✈️ Travel
Free
ComCab Manchester (ManTax)
ComCab Manchester (ManTax)

by Addison Lee Plc

🔧 Utilities
Free
With Ads
Driiver
Driiver

by Addison Lee Plc

🔧 Utilities
Free
With Ads
ComCab London
ComCab London

by Addison Lee Plc

✈️ Travel
Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Address detection issues

Bug

Payment processing problems

Bug

Inconsistent notification delivery

Bug
✨

Requested Features

4 requests

Ability to view trip cost before booking

Feature

Integration with mobile payment options

Feature

Real-time updates on driver location

Feature

Improved booking flexibility and cancellation policy

Feature

FAQ

What services does this app offer?

This app allows you to book taxis, minicabs, and courier services. You can request rides on-demand, with taxis available in under 10 minutes in central London, or pre-book up to twelve months in advance. It also facilitates airport rides with flight tracking and offers a large same-day courier fleet for parcel delivery.

What types of vehicles can I book?

The app provides access to over 7500 vehicles, including standard taxis and minicabs, people carriers for larger groups, accessible vehicles, executive vehicles for premium travel, and vehicles for courier services. You can also choose between eco-friendly electric vehicles and iconic black cabs.

Is this app free to use?

The app itself is free to download and use. The cost of services, such as taxi rides or courier deliveries, will be charged through in-app purchases or when you book a service.

Who is this app designed for?

This app is designed for anyone in London who needs reliable transportation or delivery services. It caters to both personal and business needs, offering features like business accounts for seamless corporate travel management and priority services.

What makes this app stand out from competitors?

This app emphasizes luxury, sustainability, and safety. It is London's most sustainable taxi and minicab company, licensed by Transport for London with a full 5-year license. It also boasts unmatched driver safety standards and offers features like driver ratings and 24/7 customer support.