MiniInTheBox User Reviews

What users say

Top reviews

Good quality

I’m using this tapestry as a Christmas decoration for my cubicle at the office. I’m pleasantly surprised at how fast I received my order and even more surprised at the good quality. Hope this review helps others.

Extra Fees

Prices are unbelievable, but be aware of all the other fees, you’ll see. Still a good bargain. Big hit with a friends as gifts.

I’m ticked off!

I ordered 4 holiday shirts over a month ago, have been waiting patiently, and without any notification or explanation, just canceled to of my shirts and no ability to contact anyone about it. The other two supposedly have shipped but are now expected a week later than originally stated. Know if you order anything from here, they are Chinese sizing, so check their size chart, and know that it will be a toss up if you get it.
Show more

SCAMMED.

I am so frustrated with this site, I ordered a $50 romper online and even got my confirmation email with my tracking number. But whenever I click “track package” it takes me to a page that never loads. Then when I log into the app it says that I have no orders under the “my orders” section. And to make matters worse, I have no way of contacting the site because in order to talk to customer service you have to click on the order, which they don’t have listed on my account.
Show more

Great items

I recently found this site and app I really am liking the merchandise they sell. Found bread items at a good price.

Shipping

Was faster than estimated date

Maid Costume

Fits perfect. And the look is just right for our show. The Show that Goes Wrong

Amazing!!

Quick shipping and the dress is absolutely beautiful fits my daughter perfectly comfortable to wear great dress

Nice and easy

Little to no process for purchasing

Small Dog Clothes

I got a new puppy for my anniversary, she’s tiny. Shopping for cute little things were terrible expensive! Then I found you! I love it! I even gave your web site to my friends!

Thank You!

Liking the mini!!!

I really enjoy this part of the
Ordering. It shortens the content a lot.

Way too long

Processing time and shipping time is WAYYY to long 😒 The said 3-4 business days for shipping time and legit came after 2 weeks 😑😑

My order

I’m pleased but when I want to see a copy of my bill all I get is pictures

Don’t order from them!

I ordered a product it was supposed to arrive in 5-7 days, and weeks have passed I have no product and the refund I requested still hasn’t arrived. This is the 2nd time I have paid for something and had a problem. Not sure what’s up because they were awesome a few years ago. So order at your own risk and good luck!
Show more

Response from developer

Dear Customer, Please note that the date of receipt of the package corresponds to a processing time added to a delivery time. you can login your account to check the order progress, or you can tell us the order number so that our supervisor could follow up your case and resolve all the problems with our greatest effort. Thank you for your cooperation in advance.

Very bad app

I bought from them since August and didn’t get my order or my money back until now.
Actually I had to cancel my credit card as on the day they debited from my card someone started buying from another country on my card I don’t recommend at all

Don't use..Slow slow slow and no show

Still not received on the 4th week, have used other
companies all over the map, only this company
no show for 4 weeks, c'mon...

the 5 star reviews have to be employees, if you
have not used them yet, .....don't, impossible to
get help.

Have not Received my Order

If I could Rate 0 Stars I would,Bad Customer Service, No response from Customer Service to help me identify wether or not my case is being delivered here... it was said I was supposed to receive my item 4-8 business days, nothing in the mail box,terrible business I want my money back

This site is completely a scam

I’m still chasing after them about refund after 3 months of an order that never shipped out! There’s no way to trace down this company! You are throwing your money in a black hole!

10% off coupon for new app users is a LIE!

The title says it all. No coupon available after I downloaded the app and ordered.

Don’t use this app

I ordered three cases and when it came time to ship it they took one off and didn’t give me a refund and when I ordered something else another case went out of stock and they said they were gonna refund me 3 dollars and took my order off even though I spent over 40 dollars

Response from developer

Dear Customer, This is supervisor Ismail. I see that you didn't get much help in your case. Please accept my personal apologies. Could you please kindly advise us with your order number? Please rest assured there's nothing to be worried about, I will do my best to solve this innocent misunderstanding.