Horrible
Confusing, not user friendly. I hate everything about it.
Set up
This might not necessarily be a problem with minivan. It might be a problem with the app that we're using to set minivan up, but the set up is complicated. It uses industry speak so it is not intuitive. Anytime we discover a problem after we've started canvassing and we try to reset it, it resets everything. It would be nice if this was all in one app rather than using two apps that play off of each other
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Notes not accessible to others
My co-PCP and I have found that when one enters info in "notes" that the other is unable to see them, despite syncing and checking back later.
Could use some export options
It works well out in the field. It would be great to have options to export the list of houses so that I can print them out for the person driving me. I have to do screen captures, which is time consuming…
Very frustrating at times
This app is good is some ways, incredibly frustrating in others. I supposedly had a list that was supposed to always show me the people closest by based on my current location. Apparently that doesn’t work… at first it was fine, but as I moved away from my canvassing location, I redownloaded the list to continue down the road and instead it gave me people far away from me! Every time I redownloaded the list after that, the houses got further and further away with no way to go back to any of the previously houses. All in all, I only canvassed a small handful of houses and talked with only two people. What a frustrating and unproductive day, all because of this silly little app not working as intended. Ugh!
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Canvasser
Hard to update a new phone number
The app getting this bad can’t be a coincidence
Whose side are you on NGP? I used this app in 2016 and in 2018. It was never this bad. I think it’s no coincidence it became privately owned in 2021. There are foxes in the henhouse!
Or prove me wrong and make this app not suck.
Or prove me wrong and make this app not suck.
Needs Improvement
While I was able to figure out some of the basics. This could be a lot better setup for power users and beginners. Why does it not save notes so that others can read? There should be better training for campaigns and volunteers. There should also be smart parameters. I kept having app crash when pulling up turf.
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Stuck in two factor authentication prompt
I do not have an entry for this app in my authenticator app and no way to reset it
9.2.13 update is a step backwards
Newest update described as being small bug fixes actually included updating the icons in-app of homes on a given list as well as adding another step to click through when selecting residents under a home. The new symbology is dated and reeks of mid-2000s design language, genuinely unappealing to look at. Perhaps a setting where users can manage their own symbology would be a good future update: leave the design to the user. The added step in between picking a house and picking its residents is unnecessary and slows down the process. App is still fine but these choices knock it down a peg
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Update requires extra clicks
Why did you design the update this way? It requires an extra click in map view for each household. Slows us down a lot. The silly animations are also slowing ha down.
Pretty horrible
Data disappears! Voters disappear. Households disappear. Contacts disappear. Voters missing. A waste of volunteer’s time. Would be good if it worked.
Where’s the basic Help?
App may be good but trying to change email linked to account and keeps telling me my new password is invalid - but without any way of finding out why! Where are the protocols for the password? Have no idea what it doesn’t like about nomine, which contains a capital, a number and a special symbol.
#GoKnockDoors
:3
Great idea needs work
I used this for the first time in 2024 although I understand it dates back about 15 years. I found the app intuitive. However, I did notice that I was making mistakes. For example, some of the script didn’t appear on the screen (importantly “do you need a ride to the polls” and I didn’t know I needed to scroll down to find more questions. My suggestion is that the developers add the capability of adding two or three practices with instant feedback on whether anything was missed by the canvasser such as tailored questions. Even experienced canvassers should benefit
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Not user friendly!
I’ve tried 8 times to create a PW & username and none of them took.
This app exhausted me.
Ready to give up but my group uses it.
This app exhausted me.
Ready to give up but my group uses it.
Gets better every year, auto sync is fantastic
So easy to use, so intuitive, so easy to learn from scratch in 5 minutes, minivan gets better with every update, auto sync and great info makes this a must have for every serious campaigner.
Great but please help turn off dark mode
This is great, syncs well. Mostly easy to use. Better than paper!! Please tell me how to turn off dark mode.
Love this app, and suggestion…
This app is miraculous. Only suggestion: could the “already voted” folks either show up on the map with a color indicating they’re done or be auto dropped from that list altogether?
Maps
Seriously guys you need to fix the Next Door function. This app was sending me from street to street instead of having me go to the next closest house. It would literally send me to a house that was a three minute drive away and then I’d have to loop around and go back to a house that was next-door to a house I previously was at. It’s incredibly bad, almost like it’s trying to be as difficult as possible for the user. Is it possible to have a map feature that will plot out all the places you need to go? at least this would let the person chart their own course when canvassing in an area they’re not familiar with. Honestly, I think this feature is so bad, you should strongly consider getting rid of it until you can fix it. Not sure how this past QA.
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