UPDATE: Still waiting on my reward
I redeemed a $25 Mastercard reward on September 6. Today is September 17, and I STILL have not received it.
Mistplay says rewards are normally processed within 48 hours and may take up to 96 hours. I am now 11 days past my redemption, so that explanation no longer applies.
I have contacted customer service multiple times. I was told my request was being escalated, but instead of actually resolving the issue, I continue to receive generic responses about processing times.
The frustrating part is that I did receive another $25 reward that I redeemed after this one, so clearly rewards can be processed and delivered. The problem is specifically with my September 6 Mastercard reward.
I used to have no problem getting my Mistplay rewards. Now it feels like getting paid for rewards you’ve already earned requires repeatedly contacting customer service and chasing down your money.
Mistplay, I earned these points and redeemed this reward. Where is my $25?
At this point, this isn’t about patience. It’s about getting a reward that should have been delivered days ago and getting an actual response from customer service.
Mistplay says rewards are normally processed within 48 hours and may take up to 96 hours. I am now 11 days past my redemption, so that explanation no longer applies.
I have contacted customer service multiple times. I was told my request was being escalated, but instead of actually resolving the issue, I continue to receive generic responses about processing times.
The frustrating part is that I did receive another $25 reward that I redeemed after this one, so clearly rewards can be processed and delivered. The problem is specifically with my September 6 Mastercard reward.
I used to have no problem getting my Mistplay rewards. Now it feels like getting paid for rewards you’ve already earned requires repeatedly contacting customer service and chasing down your money.
Mistplay, I earned these points and redeemed this reward. Where is my $25?
At this point, this isn’t about patience. It’s about getting a reward that should have been delivered days ago and getting an actual response from customer service.
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Mistplay
I tried to sign up in vain it’s not working! I tried the two options but it still doesn’t work
Depends on the worth
The app doesn’t give out the rewards so if you were trying out the game for the rewards, it is not worth it to download. If you are on the app for new games it is well worth it.
Card issue
I love this app but when I went to claim my gift card it’s been taking 5 days now instead of the 48-96 hours it says
Horrible site
This site ghosts you after you get multiple rewards. They do not give you credit for games that you play. I do not recommend using this site at all!!
Payout
It’s cool but the payout takes forever to get. They went from 24-48 to 96. And to get points to even get the reward most of the time you gotta spend money. We trying to get money not spend to get. It’s just like gambling
Don’t waste your time!
If you’re earning a decent amount of payouts, be prepared to wake up to your account frozen and closed regardless of all the hours, days, and weeks you put in. They’ll claim you used a VPN, autoclicker, whatever the case may be. Support is also useless and you’ll be made to feel like a liar with zero resolution. Some games you’ll notice moving at a slower rate or somewhat decent pace. If you play one of the games THEY PROVIDE, and it seems to be moving quickly or at least quicker than the rest, just know they’ll blame you and close your account. You’d think they’d pay attention to the games they put on their platform and see how fast some of them progress. This seems to be a common theme if you look it up online. Literally one google search and I would’ve avoided this app entirely. Do yourself a favor and don’t even bother. They won’t explain anything to you at all and just continue to blame you and whatever article section number. Ridiculous.
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VERY UNREWARDING
I have found this app to be nothing but a waste of time. grime having to play forever to see any earnings to waiting 48 to 96 hours until your money showed up in PayPal??? Thanks but No thanks…
Missing points
Sent several messages about not getting the points I’ve won from milestones and I got responses say they’ve checked it and sent the missing points to my account but still haven’t received them even when I’ve sent videos of the emails they sent me and proof that I didn’t receive any of the missing points on the app.
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Holy Real Money!
They did pay me my 10 dollars I’ve worked hard everyday. Thx 🔥
How I feel
Fun
Does not count my progress
I just hit level 500 and it did count it I am on 503 on pixel flow
This is a real and good app
I have been doing Mistplay for three months or so. I have had no problem getting my pay outs from them. It does what it says it will do.
Real
I’ve made over $100 completely free! Although recently glitches have made it impossible to scroll to see all rewards
Apple
Its a scam for Apple! My parents have an android and its take so much less points to have money… It take 2600 points for android to have a 10$ gift card and for me it takes 7500 points to have a 10$ gift cards with apple!!!
SCAM
I’m annoyed for not listening to the reviews. Requested a cash out for a $15 PayPal gift card on 9/13 and still nothing today on 9/16. Email says to contact support if I haven’t received anything in 48 hours - did that and no response. Just use Best Play or Just Play those are by far the best gaming apps to earn cash. Mad at myself for even wasting the time on this stupid app.
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Great, but glitchy
I am really enjoying this app so far, and I’ve earned more money than I thought I would. But, the link between the app and the game you’re playing can be glitchy and not track your progress correctly so you lose out on points cash. I’ve reached out to support a few times and I’m hoping they can fix this.
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Terrible gaming platform
I would stay away from this platform. I have had 3 games that I downloaded through Mistplay that they have not verified. Even though on the level page, it clearly states, you have downloaded this game through Mistplay. I have my seed out on many points and bonuses. I have contacted support 3 times and have not heard a reply from them. I’m done. There are plenty other gaming platforms. This one Sucks!!!!!!!!!!
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Yup
Let’s see
I'm trying to download Toy Blast but it's not going through
What's going on? Help please! D:
