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Bad experience with buying electrical household appliances in 2 times! Not recommended
اكثر من مبلغ دلفري
حقيقه انهو لازم لكل قطعه او منتج نطلبه لازم ندفع مبلغ التوصيل الخاص بي شغله مبالغ بيهة لان أحنــة الزبائن الغرض انهو صرنه نوصي من البرامج ومنطلع نكول توصيل واحد ارحم من انهو كراوي وتكسيات علمود ناخذ كم شغله
هذا الموضوع هوه اللي خرب البرنامج مال مسواك وله اني من زمان اطلب منهم وخوش تعامل وتطبيق بس حقيقه انهو لكل قطعه اشتريهة خالين مبلغ توصيل وحد خلاني اترك هالتطبيق واضطر اطلب من غير شركات منهم طماطه او الريان الخ ، اتمنى تلكون حل لهذا الموضوع وترجعون نظام مسواك توصيل واحد دلفري واحد مو كل قطعه مبلغ دلفري وحد لان هلشي خربه البرنامج وخلاني اتركة
هذا الموضوع هوه اللي خرب البرنامج مال مسواك وله اني من زمان اطلب منهم وخوش تعامل وتطبيق بس حقيقه انهو لكل قطعه اشتريهة خالين مبلغ توصيل وحد خلاني اترك هالتطبيق واضطر اطلب من غير شركات منهم طماطه او الريان الخ ، اتمنى تلكون حل لهذا الموضوع وترجعون نظام مسواك توصيل واحد دلفري واحد مو كل قطعه مبلغ دلفري وحد لان هلشي خربه البرنامج وخلاني اتركة
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خدمة سيئة للغاية
واحد من اسوأ التطبيقات من حيث بطئ التوصيل وسوء الخدمة والاعذار البايخة
خدمة سيئة للغاية
واحد من اسوأ التطبيقات من حيث بطئ التوصيل وسوء الخدمة والاعذار البايخة
Scammers
اشتريت منتج ب 20 الف و دفعت بالماستر و بعد كم يوم خابروني كلولي المنتج غير متوفر ولحد الان ممرجعيلي فلوسي.
شركة غير محترمة
شركة غير محترمة
حجينه باخر فيد باك
يايه ضيفوا اوبشن حتى لو يتاخر الطلب يجي ويوصل كباكج واحد يعني هسه اذا اطلب ٣ سوالف هم كلهه تحي وره يومين وهم ادفع توصيل ٩ خوب اطلع اتمشى واشتري سهلوهه حبايب
Iraq
ماانصح ابد لان البائعين الي داخل التطبيق نصهم بضاعتهم مو اصلية
رأيي بالبرنامج
برنامج رائع وسهل الاستعمال لكنه في بعض الاحيان يعلگ ويصير بطيء حتى لو النت سريع
البصرة
تطبيق جميل جدًا وعملي ويحتوي كل شيء تقريبًا
منتج سئ وصيت جهاز عاطل يبلغوني انتة والتاجر
منتج سئ وصيت جهاز عاطل يبلغوني انتة والتاجر
العراق / كربلاء
صراحه السياسه فاشله لدرجه وانصح كل واحد ميشتري اي شي لان الغراض الي موجود بأسعار نفس الاسعار الي بره والكوالتي معدوم
وكل ضمان ماكو
وكل ضمان ماكو
❌
تجربة غير موفقة وموظفين غير محترفين
Poor consumer experience
Poor consumer experience.
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
Update: The refund was completed within one week ( 25/01/2026), which was faster than the two weeks originally stated, and I truly appreciate that, so I am adding two extra stars. However, the main issue remains that the app lists items without proper stock verification or coordination with merchants, allowing customers to place and pay for orders for items that are not actually available. I appreciate the support provided and hope the app improves this process, as resolving this issue would help restore customer confidence and encourage users to continue using the app.
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
Update: The refund was completed within one week ( 25/01/2026), which was faster than the two weeks originally stated, and I truly appreciate that, so I am adding two extra stars. However, the main issue remains that the app lists items without proper stock verification or coordination with merchants, allowing customers to place and pay for orders for items that are not actually available. I appreciate the support provided and hope the app improves this process, as resolving this issue would help restore customer confidence and encourage users to continue using the app.
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ماعجبني خاصية الشحنات المتعددة
التوصيل صار اغلى
Poor consumer experience
Poor consumer experience.
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
Show more
Response from developer
We apologize and understand your concern. Product availability depends on sellers stock . Refunds to the card are often faster, but the stated period is a maximum due to bank procedures. Payment method is chosen by the customer, with cash on delivery also available. Thank you for your patience and understanding.
العراق
افشل تطبيق وما عدهم كلمه وحده صادقه وتعاملهم كلش تعبان وفريق الدعم چذابين وتطبيق ما يستاهل يتسمه تطبيق وچذابين كلش واي شي تطلبه منهم اسبوع ما يوصل الك وبالاخير يكولون ما متوفر چذابين وتطبيق ما يستاهل يتواجد
Multiple deliveries for a single purchase
If you buy say four different items, expect four delivery guys calling you and banging on your door. That’s never done before by any app or company, because its dumb and frustrating for consumers. A single star is too much for your negligence.
iraq
good app
ت
السلام عليكم،
اذا طلبت الان مثلا كثير اشياء من مختلف متاجر وطلبتهم طلب واحد، هل راح يجي مندوب واحد لهم كلهم سوة ولا مثلا بعد يوم يجي اكثر من مندوب، اتمنى ان فهمت قصدي
اذا طلبت الان مثلا كثير اشياء من مختلف متاجر وطلبتهم طلب واحد، هل راح يجي مندوب واحد لهم كلهم سوة ولا مثلا بعد يوم يجي اكثر من مندوب، اتمنى ان فهمت قصدي
اسعار عالية
الاسعار اعلى من الطبيعي
