بلاش
منتجات غير متوفرة
تجربة
الديوانية
The app id good but there’s something wrong…
Response from developer
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you faced. What you described does not reflect the level of service we strive to provide. Please contact our Customer Support team and share your order number so we can review the issue and take the appropriate action as quickly as possible. Your satisfaction is important to us, and. we hope to resolve this matter for you
D
Response from developer
We apologize for the experience you had and appreciate you taking the time to share your feedback. We are sorry that your two purchase experiences did not meet your expectations, as we always strive to provide the best service and products to our customers. Please contact us via direct message on our social media channels and share the details of the issue. Our team will be happy to assist you and look into the matter.
اكثر من مبلغ دلفري
هذا الموضوع هوه اللي خرب البرنامج مال مسواك وله اني من زمان اطلب منهم وخوش تعامل وتطبيق بس حقيقه انهو لكل قطعه اشتريهة خالين مبلغ توصيل وحد خلاني اترك هالتطبيق واضطر اطلب من غير شركات منهم طماطه او الريان الخ ، اتمنى تلكون حل لهذا الموضوع وترجعون نظام مسواك توصيل واحد دلفري واحد مو كل قطعه مبلغ دلفري وحد لان هلشي خربه البرنامج وخلاني اتركة
خدمة سيئة للغاية
خدمة سيئة للغاية
Scammers
شركة غير محترمة
حجينه باخر فيد باك
Iraq
رأيي بالبرنامج
البصرة
منتج سئ وصيت جهاز عاطل يبلغوني انتة والتاجر
العراق / كربلاء
وكل ضمان ماكو
❌
Poor consumer experience
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
Update: The refund was completed within one week ( 25/01/2026), which was faster than the two weeks originally stated, and I truly appreciate that, so I am adding two extra stars. However, the main issue remains that the app lists items without proper stock verification or coordination with merchants, allowing customers to place and pay for orders for items that are not actually available. I appreciate the support provided and hope the app improves this process, as resolving this issue would help restore customer confidence and encourage users to continue using the app.
ماعجبني خاصية الشحنات المتعددة
Poor consumer experience
A product was listed on Muswag / Iraq without any notice of unavailability, and payment was charged to my card normally. I was later contacted by the company via WhatsApp and informed that the item was not available and that the order would be canceled, which was then marked as Canceled in the app after payment had already been taken.
I was informed that the refund to my card would take two weeks, with no option other than waiting. If I wished to place a new order, I was required to make a new card payment, or accept store vouchers instead of a cash refund, which I clearly declined, requesting a refund to my card only.
This practice does not align with standard e-commerce responsibilities or consumer protection practices, where refunds are typically processed within 3–5 business days.
I am sharing this experience for transparency and will update this review based on the refund outcome.
Response from developer
We apologize and understand your concern. Product availability depends on sellers stock . Refunds to the card are often faster, but the stated period is a maximum due to bank procedures. Payment method is chosen by the customer, with cash on delivery also available. Thank you for your patience and understanding.

