Mitti (by SafetyCulture) User Reviews

Customer Experience

Positive experience55.6% of reviews
Neutral9.2% of reviews
Negative experience35.2% of reviews

~ Based on 347 written reviews from the US App Store.

What users say

Is Mitti (by SafetyCulture) Safe?

Mitti (by SafetyCulture) appears safe based on user ratings. AppsHunter Safety Score for Mitti (by SafetyCulture) is 94/100.

This assessment is based on 31,683 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 31,683 App Store ratings for Mitti (by SafetyCulture).

Is Mitti (by SafetyCulture) Legit?

Mitti (by SafetyCulture) appears to be a legitimate app. AppsHunter Legitimacy Score for Mitti (by SafetyCulture) is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Design

And all my years for Surveying I’ve never used such a poor system. It’s absolutely rubbish compared to all systems out there on the market now I’ll never recommend this to anybody.

Clear, Simple and Well Designed

I’ve just completed a full day of online health and safety e-learning using the Mitti app and have been really impressed with the experience.

The learning journey is clear and well structured with an easy-to-follow progress system that makes it straightforward to see what you have completed and what remains. The content is presented in a clear and engaging way without making the learning feel unnecessarily complicated.

I particularly appreciated how easy the app was to navigate on my iPhone 17 Pro. Everything worked smoothly on the latest iOS and throughout the day I didn’t experience any bugs or technical issues.

From my Christian perspective, I also appreciate the emphasis on the value of people and the importance of looking after one another. Safety is ultimately about protecting people and ensuring everyone can return home safely to their families and loved ones. That gives the learning a real purpose beyond simply completing a course.

Overall, Mitti has provided a straightforward, reliable and positive learning experience. The clear progress tracking and simple navigation make it an app I would be very happy to use for future training.
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Darn thing won’t load anything

Recently updated the app and now it won’t load a single one of the courses I have to do. It’s fine when it works though.

Sutphen

Fantastic work app

Bug issue

Any chance you can fix a bug for us. We use your app in a tuck yard to determine what trucks need washing safety checks . On iOS we can see the names of the trucks in the scroll menu screen . Please fix this bug . Thank you in advance

App is not intuitive

Not enjoying this app.

Trash support

Costumer service and support is horrifying.

Mitti

Almost feel embarrassed to tell the team to sign up to “Mitti”. Sounds like a kids cartoon. SafetyCulture is more professional than that.

Amazing App for Property Management

This app is a game changer! Perfect for unit or retail inspections.

Template disappears

Template keeps disappearing every time I’m using the filter (when it’s working) or progress tab. I spend over 5 mins playing with it to reappear. App is going downhill fast from the first time using it.

Josh Kennedy-Smith

Really enjoy the app absolutely has potential to be five stars in the future just slight connectivity issues in some areas.

Sm

Good

Syncing error

Syncing error between phone and desktop all the time. Photos shown up on phone but not on web. Sucks so bad.

Sync issues

I have trouble with syncing photos and media with the app, not vey helpful

Environmental

Really good app

Ropes and slopes

Very easy to use all information rams risk assessments with you at all time on your phone

Suck. Crash all the time. Its always struggling to upload a vid about 2.xx min length. It sucks.

Crash and crash

Clunky

Super clunky. Needs to flow

Using app near 2 years

If it doesn't sync right away, it just gets stuck, and there's nothing you can do about it. The only thing that works is a clean reinstall. It’s so annoying—having to delete and reinstall the app every couple of days.

Badly thought through changes

SC have decided that by 30th of June they are introducing a new scheduling system but rather than migrate the old schedules (hundreds) they expect the customers to recreate the schedules manually from scratch, all by 30th June.
Lots of “we understand your pain and we are here to support you” messaging but the problems this will cause if falling on deaf ears. Reconsider this change and bring out a migration tool first!
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