MIX SafeNote Keeper User Reviews

Name: MIX SafeNote Keeper
Rating: 4.3 (1114 reviews)

MIX SafeNote Keeper

TouchRemix Limited

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience4.8% of reviews

Neutral0.0% of reviews

Negative experience95.2% of reviews

~ Based on 83 written reviews from the US App Store.

What users say

Summarized from real user reviews of MIX SafeNote Keeper. Based on 1.1K reviews and a 4.3/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

⭐Great authenticator app
⭐Efficient and easy to use

Negative things

💰Hidden subscription fees
🔒Difficult to cancel subscription
🚫Misleading app information
❌App doesn't work as expected
🤖Automated bot responses from developers

Is MIX SafeNote Keeper Safe?

MIX SafeNote Keeper appears safe based on user ratings. AppsHunter Safety Score for MIX SafeNote Keeper is 86/100.

This assessment is based on 1,114 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.2% of ratings point to a safe experience

5.7% of ratings suggest some concerns

13.1% of ratings point to a risky experience

~ Based on 1,114 App Store ratings for MIX SafeNote Keeper.

Is MIX SafeNote Keeper Legit?

MIX SafeNote Keeper appears to be a legitimate app. AppsHunter Legitimacy Score for MIX SafeNote Keeper is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Vorsicht!!

abzocker!!!!

Kleins007

2 years ago

Response from developer

Lieber Kleins007, es tut mir leid, dass ich nicht verstanden habe, was Sie meinten. Könnten Sie uns bitte das aufgetretene Problem per E-Mail senden? Vielen Dank für Ihren Einsatz. support.team@touchremix.com

What a scam!

Be very careful- the app looks totally free and I’m days they take almost £40 off your account, even if you didn’t use it. That is not clear when you get the app - or else why would you, with other good and free authenticators out there? What a scam.

zoblingardens

4 years ago

Response from developer

We're sorry for your issue. Our service provides free trial so that the user can confirm whether it is what he needs. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. If you have any questions, please feel free to contact our customer support support.team@touchremix.com

Don’t purchase this terrible mistake

I was trying to set up a free authenticator app as requested by my university I ended up being charged for this app, somehow don’t even know how it’s a con don’t do it

suprema990

4 years ago

Response from developer

We are a paid service, but we provide a 3-day free trial so that the user can confirm whether it is what he needs, and can cancel the subscription at any time.

Scam

Basically a scam to try & get £38 off people who don’t notice what they’re up to. How this app comes up in search results before the actual google app is beyond me.

Pomas33

4 years ago

Response from developer

We are a paid service, but we provide a 3-day free trial so that the user can confirm whether it is what he needs, and can cancel the subscription at any time.

Won’t give money back

I have emeailed the support team 3 times asking for my money back , I havnt recieved a reply I will contest the payment with my bank if I don’t hear back 👎

AOB3426

4 years ago

Response from developer

Thanks for your feedback. We're sorry you couldn't reach our customer support. Please check whether your network connection is normal, and make sure you have entered the correct contact information. Our email is: support.team@touchremix.com . We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app.

Very bad

I can’t put in a single 2fa code or scan one

wolfy13o1

4 years ago

Response from developer

We are very sorry that the product did not meet your expectations. Can you describe in detail the issue you are experiencing and contact us at support.team@touchremix.com ? Thank you.

beware: using dark patterns to force payment

beware of this app. they pay for apple ads to boost themselves to the top of app store results, use an icon that looks just like microsoft's 2FA, and then charge you $40 a year without the ability to move the 2FA keys to another app. would avoid - 1Password, Google, and Micrsoft all develop FREE apps that do the same thing.

HXZ88

4 years ago

Response from developer

We are very sorry that the product did not meet your expectations. Can you describe in detail the issue you are experiencing and contact us at support.team@touchremix.com ? Thank you. We are a paid service, but we provide a 3-day free trial so that the user can confirm whether it is what he needs, and can cancel the subscription at any time. Please note that we have no relationship with Microsoft and you are commenting on a third-party app not developed by Microsoft.

Unhappy Raccoon

The link to install on phone without going to the App Store didn’t work. On my computer, similar problem—will have to get help from our tech support staff to get it installed.

I understand this is forced on us by a deadline of March, and I have enough deadlines in my life!

Unhappy Raccoon

4 years ago

Didn't use

Accidental download, but I've noticed the clearly automated bot responses from the devloper replying to very similar and very worrying complaints. Now I'm worried about malware. Awful.

sam2998

4 years ago

Response from developer

Dear sam2998, This is Adela from Touch Remix Customer Support. We have categorized and summarized the problems reported by users, so the responses may be similar. But I am not a bot 🙅‍♂️🤖. Thank you for your suggestions, we will continue to improve.

Do not open unless you want to be charged!

I downloaded this app and then it told me I had to pay £38. I can’t work out if it will charge me in 3 days after the free trail is over, there is NOTHING to say you will be charged until it downloads. Please confirm that I WILL NOT be charged in 3 days as I did NOT give permission for my money to be taken. Cannot believe this is allowed.

mooharths

4 years ago

Response from developer

We're sorry for your issue. Our service provides a 3-day free trial so that the user can confirm whether it is what he needs. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. If you have any questions, please feel free to contact our customer support support.team@touchremix.com

I downloaded this by mistake

Yes I down loaded this app by mistake but it is far from straight forward to cancel it. All I want is to cancel this app and not get charged for it. I just hope you get back to me. I have not used the app and can’t rate it.

NBC 1999

4 years ago

Response from developer

We're sorry for your issue. We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. If you have any questions, please feel free to contact our customer support support.team@touchremix.com

Refund

This app didn’t work for me. I need full refund since I am not using it and it doesn’t work.

aro9999

4 years ago

Response from developer

We are very sorry that the product did not meet your expectations. Can you describe in detail the issue you are experiencing and contact us at support.team@touchremix.com ? Thank you.

Authenticity App

Great I have tried others this was fast efficent and easy to use

Billythekid99955

4 years ago

Response from developer

Thank you for your positive review! We are glad you like this app.

Fake Five Stars so this can be Read

It’s makes it impossible to do anything it loops you around in circles until you go mad or hit subscribe. Do not believe the fake developer responses . These guys know what what they are doing and it’s awful. Stay away and if they rebrand or do anything sneaky I’ll be watching. It’s enough to sell my iPad that Apple would allow this.
It’s not a mistake it’s not they are sorry, you don’t need to send in a detailed comment to support they know d-well what’s going on . Awful just

Brian_n_Shell

4 years ago

Response from developer

We are a paid service, but we provide a 3-day free trial so that the user can confirm whether it is what he needs, and can cancel the subscription at any time. If you have any questions, please feel free to contact our customer support support.team@touchremix.com

Awful!

Terrible! Purchased by accident and cannot get a refund! Awful DO NOT BUY!!!!!!

tmmrmmm

4 years ago

Response from developer

Hidden fees!!!

Total rip off. The app doesn’t even work and then you’re hit with a hidden fee of £38.99 for an annual subscription.
No reminder, or alert just takes your money.

I want a refund!

cmedd82

4 years ago

Not a great app must purchase but can’t stop purchase

Aweful

jed81$$&&

4 years ago

Very bad

You can not use this app unless you pay for it monthly me expecting to find one that is free to use and this one asks you to pay like £40 a month to use it.

FilmFanaticNews