AI能力还不错
APP方便在手机上处理，AI回复的很不错，我可以随时转接对话。希望继续做更多提效的功能☺️
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About
This platform unifies customer service across multiple channels, offering intelligent automated responses and real-time multilingual translation. It streamlines social media management and enables proactive marketing campaigns with automated workflows for enhanced customer engagement and business growth.
✓Intelligent automated customer service
✓Real-time multilingual translation
✓Social media account management
✓Proactive marketing campaigns
✓Automated workflow creation
✓Unified multi-channel messaging
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What's New in Mixdesk
1.2.8
September 11, 2026
新增对话搜索功能 - 对话列表顶部新增搜索入口，可按联系人、消息内容、对话事件搜索 - 联系人支持按姓名、手机号、邮箱及自定义属性查找
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FAQ
What is Mixdesk?
Mixdesk is an intelligent omnichannel customer service platform designed to aggregate messages from multiple channels, helping businesses grow their global operations. It offers features like smart customer service, multilingual translation, social media management, and proactive marketing.
Does Mixdesk have ads?
No, Mixdesk does not contain advertisements. It is a free application designed to provide a seamless user experience without interruptions.
What languages does Mixdesk support for translation?
Mixdesk supports dozens of languages, offering native-level bidirectional translation. It automatically identifies customer languages and provides real-time, accurate translations, allowing for free switching between multiple languages.
How does Mixdesk help with social media management?
Mixdesk allows for the one-stop management of all social media account messages and comments. It supports automated message triggers and assigns dedicated operators based on profile or post, streamlining social media operations.
Can Mixdesk assist with proactive marketing?
Yes, Mixdesk enables bulk sending of promotional messages to efficiently reach a large number of potential customers. It helps ensure target customers receive the latest marketing notifications promptly and builds precise customer profiles for targeted campaigns.
What kind of automated workflows can be set up in Mixdesk?
Mixdesk supports various automated operations, including automatic tagging, customized message replies, comment processing, and conversation transfers. These workflows are designed to create an infinitely smooth service experience.
What devices is Mixdesk available on?
Mixdesk is available on iPhone and iPod devices. The application is designed for mobile use on these platforms.
How often is Mixdesk updated?
The latest version of Mixdesk is 1.2.4, last updated on April 23, 2026. This indicates a recent update, suggesting ongoing development and support for the application.
