Free
About
Unify all your customer communications across multiple channels into a single platform. Automate repetitive tasks to improve efficiency and streamline team collaboration for better customer support and sales.
✓All-channel communication unification
✓Automated customer support
✓Team collaboration tools
✓Customer relationship management
✓Data analytics and insights
✓Real-time translation
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What's New in SaleSmartly
5.3.2
October 30, 2026
1. 新增聊天工具自定义排序和默认话术库设置，优化会话搜索与快捷筛选，提升接待效率。 2. 支持 Facebook、Instagram 分享消息及 Telegram 视频贴纸，优化引用媒体预览、客户头像查看和翻译语言设置。 3. 新增线路检测与帮助文档入口，优化登录、网络连接及图片加载，修复部分闪退问题，提升使用稳定性。
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FAQ
What channels does SaleSmartly support for customer communication?
SaleSmartly supports a wide range of channels including Livechat, Messenger, WhatsApp, Telegram, Instagram, Line, Email, and WeChat, allowing for unified communication.
How does SaleSmartly help with customer support efficiency?
It uses automation to handle repetitive tasks, significantly reducing response times and increasing overall efficiency, allowing teams to focus on more complex issues.
Can SaleSmartly assist with international customer communication?
Yes, SaleSmartly offers real-time translation, enabling seamless communication with customers regardless of language barriers, helping to expand into new markets.
What kind of data analytics does SaleSmartly provide?
The app provides multi-dimensional visualization of key support metrics and trends, showing connections between query types, channels, customers, and products to aid business planning.
How does SaleSmartly manage team collaboration?
It offers shared chats and allows for the assignment of different conversations to sales and customer service teams, with features to set priorities and compare team metrics.
What is the age rating for SaleSmartly?
SaleSmartly has an age rating of 17+, indicating it is intended for mature users.
How often is SaleSmartly updated?
The latest version is 3.0.7, and the app was last updated on April 16, 2026, suggesting a consistent update schedule.
What devices is SaleSmartly available on?
SaleSmartly is available for iPhone, iPad, and iPod devices.
