Nul !
3 fois que j’installe l’appli pour tester, je règle tout les paramètres. Et finalement :
Apologies! We seemed to have encountered an issue.
Please restart the app
0/10
Apologies! We seemed to have encountered an issue.
Please restart the app
0/10
Limited choice
Pictures look great but you can’t state food items not to include and there no ‘view all’
I want to love it..
The UX is great. Look, feel, etc great! The recipes also, great! But the generated Ingredients lists never seemed to match the Method. I made the “honey garlic chicken” for two people, followed the directions to a T. Ended up with spicy lime chicken instead. Then I noticed several recipes with inconsistent lists. So I’m cancelling - for now… I’d love to come back when it’s more consistent.
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Fuming
Don’t make me do a whole questionnaire just to tell me I have to pay for the app at the end like
Misleading Trial, Inaccurate Macros and worst of all - AI customer service
Unfortunately, it’s clear that the team at Mob is focused on marketing over improving the customer experience or listening to any legitimate critique.
Reading the reviews, both here and on Trustpilot, it is clear that their business model relies heavily on customers signing up for the 7-day free trial and either forgetting to unsubscribe or not being able to due to the awful interface.
I signed up for the trial on 21/06 and was charged a full, non-refundable annual fee on 26/06. Mob has full visibility on this and refuses to refund me. I have been stuck speaking to Charlie over email, who has repeatedly thanked me for my “feedback” without offering any solutions or support (I am pretty sure this is an AI agent so consider that before you sign up. If this is an actual human, they need more training or perhaps a career shift)
Worst of all, as I pointed out to Charlie, the app is simply unfit for purpose. Mob markets itself around macro tracking and easing meal prep, but the ingredient lists are often inaccurate. Multiple recipes tell you to add major ingredients at the end (like ricotta and parmesan) that are completely missing from the main ingredient list. You can’t trust the macros, which completely negates their main selling point. This is something that multiple reviewers have pointed out and no action has been taken to fix it, so I would hesitate to trust anything on this app.
It is clear their product is a failure and the only way Mob can continue paying for their TikTok and Instagram ads is by tricking people into signing up to the annual subscription (a whopping £35 for AI slop recipes that you can find anywhere for free). Save your money and the headache. The recipes are not worth it - you can do better with 20 mins on the internet and a notepad for your shopping list.
Reading the reviews, both here and on Trustpilot, it is clear that their business model relies heavily on customers signing up for the 7-day free trial and either forgetting to unsubscribe or not being able to due to the awful interface.
I signed up for the trial on 21/06 and was charged a full, non-refundable annual fee on 26/06. Mob has full visibility on this and refuses to refund me. I have been stuck speaking to Charlie over email, who has repeatedly thanked me for my “feedback” without offering any solutions or support (I am pretty sure this is an AI agent so consider that before you sign up. If this is an actual human, they need more training or perhaps a career shift)
Worst of all, as I pointed out to Charlie, the app is simply unfit for purpose. Mob markets itself around macro tracking and easing meal prep, but the ingredient lists are often inaccurate. Multiple recipes tell you to add major ingredients at the end (like ricotta and parmesan) that are completely missing from the main ingredient list. You can’t trust the macros, which completely negates their main selling point. This is something that multiple reviewers have pointed out and no action has been taken to fix it, so I would hesitate to trust anything on this app.
It is clear their product is a failure and the only way Mob can continue paying for their TikTok and Instagram ads is by tricking people into signing up to the annual subscription (a whopping £35 for AI slop recipes that you can find anywhere for free). Save your money and the headache. The recipes are not worth it - you can do better with 20 mins on the internet and a notepad for your shopping list.
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