Mobapad User Reviews

Mobapad
Mobapad
Guangzhou Xinxiang Culture Ltd.

Customer Experience

Positive experience13.6% of reviews
Neutral22.7% of reviews
Negative experience63.6% of reviews

~ Based on 22 written reviews from the US App Store.

Is Mobapad Safe?

Not enough ratings yet to assess Mobapad.

Is Mobapad Legit?

Mobapad appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mobapad is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please delete right after your done using it!!!

I downloaded the app because I wanted to remove the rgb off my new controller from then and it worked fine. The problem is that the next day I notice all my location needing apps stopped working and my Bluetooth as well. I’m not sure if they’re spying on you through this app in the background but at least let me keep using my Apple CarPlay. Once I deleted the app my phone started working like normal.
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Used to be the best in the game…

The Mobapad joycon on Switch were the best. The M12HDs for the Switch 2 are nice looking and feeling, but are totally half-baked. And having just got mine, this lame app won’t even successfully update the firmware. Constant disconnects when trying to upgrade. Guess I’m stuck on the old firmware. Huge disappointment.
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Buggy

Current version struggles with "network connection", even though my internet works just fine. Constant pop-up on the screen on every new page, and it prevents some functionality too (ex. exporting configs). Also can't configure both M12S controllers together, that just seems like a massive oversight. The app desperately needs an update on iOS since it's a generally buggy mess (don't know if it's any better on Android).
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Ok but please add

Please let us have our own dashboard on login . I don’t want to pick my product every time it should know what I register and only show that.
Second please add more features for the HD12 . Add vibrating settings please

Can we get dead zone fix please I like to be able to set my dead zones on right joystick close to 0

dead zone on Mobapad M12 HD

Response from developer

The new version with this feature is on the way.

Garbage Product

I bought the Mobapad M12-S for the Switch 2. I can not bind dpad buttons to the back buttons on both controllers. Only the one controller that natively has the dpad. This makes the product unusable for me.

M12 S - R joystick

Will not “attach” to the console. Physically it does but something isn’t working correctly. The controller is useless right now. I cannot play anything with it.

Response from developer

Have you tried using the power-saver-button on the back? Please switch it to the upward position and then try connecting to the console again. If the issue still persists, please record a detailed video of the problem and send it to: service1@mopaigame.com so we can follow up with you.

M12-S R will not connect.

The M12-S L connects perfectly fine without issue. No matter what I do the R joycon will not connect. I have done everything. The controller functions perfectly fine on the Switch 2 and wakes from sleep no problem. I just want to turn the RGB LED off and can’t do it because either there’s something wrong with the controller or the app itself.
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Response from developer

Please also try using the LightBlue app to check whether the device Mobapad-M12-S-R appears in the device list. If it does, please try connecting again within the app. If you still encounter any issues, please send us a detailed video of the situation at service1@mopaigame.com so we can assist you further.

Does not update Chitu HD 2 on 17 Pro Max

The controller is detected, and connects. But the firmware never installs. Simply does not work on iOS for me. It updated the controller on (of course it did) Android just fine. Very disappointing.

Can’t connect Left and Right M6 pads?

I have an M6 HD and while I can connect the left and right sides separately, and they seem to be working quite well, there seems to be no way to connect them both as one unit? Once one is connected, the only way to go back to the screen to connect the other is by disconnecting the first one. I see no option for them being paired together. The “instructions” in the app also don’t even reference apple/android, only switch??Might’ve been good if I had a different controller but it’s pretty useless for me
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Pretty much unusable right now

Missing basic features like being able to go back to the previous screen , and there’s an SSL error popping up every time I click anything. Worst experience I’ve ever had with an app.

Does what it needs to do, but could be better.

The app has instability issues that can prevent you from making configs you want (I encountered a bug where applying a profile to my right M6HD immediately closed the app.)

Besides that, I think adding even more controller options would make the app better. The option to assign macros to buttons besides the left and right back paddles would be very nice. I also think it’d be good for the joy con style controllers to have the option to map buttons from the opposite side.
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What’s not to like

Downloaded the app to my iPhone. It connected to my controller right away. I was able to remap the buttons to my liking and it even saves several configurations for easy access/options.
What’s not to like? For further clarity I am using the Mobapad chitu HD controller for Nintendo Switch.

垃圾,居然不支持双字星一代!

以后再也不买了,垃圾厂商。

Garbage app

No matter what I do, it won’t connect. Paid extra for a useless regular pad. Third world quality.

Response from developer

Thank you for your support. What model of the controller did you purchase? To connect it to the app, you can simply turn it on by pressing the Home button and then search for the connection directly within the app. There is no need to connect it first through Settings > Bluetooth on your system. If possible, please send a video of the connection process to our email: service1@mopaigame.com, so we can better understand the issue.

Стало хуже…

Баг в приложении! Исправте пожалуйста.

Broken

Update broke it; can't scroll down to the connect button, very annoying.

Response from developer

Thank you for your support. Could you please let us know the model of your phone? This will help us identify the issue more accurately. Please send email to service1@mopaigame.com to contact us .

They are AMAZING

I haven’t had any problems with these I hope you guys are having as much fun as I am 🫶

Response from developer

Thank you for your review! Hope you have fun playing! 😊

Simple and Easy to Use

This app works easily for firmware updates and button configurations. It could have more features like making our own game categories for saved button configurations and macros, or allowing us to input notes for configurations (to more easily remember how our macros are intended to be used/setup). These are both available for the online saved configurations, so I’m hoping it will be added to our personal saved configurations in the future. However, labeling works fine and is all that’s really needed. Also, the simple design makes it easy to pickup and use. I have been enjoying my M6 HD controllers and this app has only added to that enjoyment. I saw the poor reviews but also a recent update. I decided to give the app a chance in hopes to at least update the firmware on my controllers, and the ease of use for the other features was a nice surprise. If you own one a Mobapad controller, I recommend giving the app a chance and deciding for yourself like I did.
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Response from developer

Thanks to your comment, the personal configuration feature is now live!

Mobapad Bad Customer Service

Ordered the Mobapad M6 HD for my Switch. One of the controllers is malfunctioning and they won’t reply to emails to resolve the issue. I emailed before purchase and was told that any problems reported within 7 days of purchase could have the product replaced. Now, after delivery, and within 7 days, one of my controllers has a problem where the ALPS Linear motor (for vibration) keeps turning on at random and sometimes won’t turn off. So far, they’re ignoring my emails. I’ll amend this review if that changes. For the app, the spelling should be “Firmware” not “Frimware” and I’m receiving multiple errors when clicking on different tabs in the app for the M6 HD. I’m in the United States. Beware when buying their products!
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