MobiCascais User Reviews

MobiCascais
MobiCascais
Cascais Próxima - Gestão de Mobilidade, Espaços Urbanos e Energias

Top reviews

Completamente inútil

App completamente inútil, parquímetros avariados, século XVI

Dificil

Dificil de encontrar os serviços

Password change

How do k change my password

Péssimo

Está sempre a dar problema e perder os cartões

Te lo hace muy fácil

Muy útil para los residentes y visitantes de Cascais.

SLOWEST APP EVER

You’ll walk to your destination by the time the itinerary finally loads. 👌🏻

Terrible to charge the card

The app function to charge the navegante pass is terrible. It takes your money then constantly fails to charge your card. Please fix this.

Fails to read the navigante card again.

Hit and miss. Some months it works. Others it fails to read the card.
Very frustrating.

One star was the lowest possible.

The app does not refresh correctly. It gives a notice of ‘poor internet’, when holding it next to my 5g router.

Nutzlos !

Die Anmeldung ist noch auf Englisch möglich, Anwendung aber dann nur noch auf portugiesisch. Außerdem funktioniert die App seit Installation nicht. Wirklich schlecht…

Error for payment with roaming internet

There is an error for 3d secure payment confirmation if you’re using roaming internet from Ukrainian Vodafone. When I switch to Portuguese 4g internet it is fine again. Please fix it

Pessimo

Atendimento que não resolve e nao informa corretamente procedimento a serem realizados.

Can’t lookup hikes

Only seeing an “error occurred”. Sadly it’s not usable for that. Bus rides work well but bikes not. Please fix

Fiz o carregamento

Fiz o carregando usando a função de aproximação do navegante, descontou 40€ e não fui ressarcido.

Doesn’t work properly

Doesn’t work properly needs a lot of improvement specially for foreigners

Error, please try again

No background activity whatsoever. Constant “error, please try again”. Any payment, request, cancellation or any other action fails if you are not actively staring at the screen.

It’s absolutely bonkers that I HAVE to see a “success” screen/action hapen in the app even after I already paid and money were credited from my account, because without my attention or if the screen of my phone timed out and locked, the app will error and cancel EVERYTHING
Show more

Not working for tourists

You need to make an app to pay with visa not the Número de Identificação Fiscal

You can not pay through this app

Hey, developers! Make an easy payment with Visa-Mastercard and automatic registration through apple/google. Without it your app is useless.

In the current state, it’s better to delete this app from the appstore, not to confuse people, make them spend roaming Mb on downloading this forking shirt and wasting 20 min on whole setup and registration only to find out that it does literally nothing.
It literally hurts to see your poor Ux.
Thank you.
Show more

Cartão digital

Uso IOS, e já fui na loja, para saber o que está acontecendo, pois o digital não abre no iPhone, fui informado que era problema na aplicação para sistema iOS, passa atualização e o problema não é resolvido.

DAY TICKET TUTORIAL

To buy the day ticket you need to go onto the app, where it says "where to?" put your start and destination in the Cascais area and the app will allow you to buy the ticket (make sure you put the destination on the relevant lines that MobiCascais operate) Once done you can go anywhere you please on the MobiCascais buses!
Show more