Poor UI, not WCAG compliant
I can’t believe this has a 4.3 rating. The UI is tedious and poorly designed. The app is not WCAG compliant. After filling out the initial forms, I hope I never need to use it again.
Whoever wrote this app scammed them
I work in technology, and have done so for the last 15 years. When I say that this is the worst app I’ve ever come across, I mean it is worse than what I’ve seen middle schoolers write having only had a year of coding experience.
This app makes absolutely no sense. It has redundant questions. It is not intuitive. It’s hard to use. important questions are cut off because it’s not formatted for mobile use and on top of that at the end when you’re supposed to submit all the documents and sign, the section that it refers you to doesn’t actually exist
Whoever is writing that this app is “five stars” is a liar, and this app needs to be completely reformatted, and in my opinion, whoever originally developed it for you should be brought up on charges for fraud.
For women to go through this after having to give birth it’s of a similarly painful experience, without an epidural.
If possible, use a lactation consultant that actually knows what the hell they’re doing
This app makes absolutely no sense. It has redundant questions. It is not intuitive. It’s hard to use. important questions are cut off because it’s not formatted for mobile use and on top of that at the end when you’re supposed to submit all the documents and sign, the section that it refers you to doesn’t actually exist
Whoever is writing that this app is “five stars” is a liar, and this app needs to be completely reformatted, and in my opinion, whoever originally developed it for you should be brought up on charges for fraud.
For women to go through this after having to give birth it’s of a similarly painful experience, without an epidural.
If possible, use a lactation consultant that actually knows what the hell they’re doing
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Great App for IBCLC’s
I have been using Mobile Lactation consultant for eight years now since I started my private practice Lactation consulting business. Not having any experience with app based medical portals I really didn’t know what to expect. I found the app easy to customize and use the functionality works well and rarely has glitches or problems. I love that you can see growth, charts, medications, summaries, notes, etc. I also love the integrations between texting email faxing documents and all the other things you may need to do on a day-to-day basis. I have added over 100 note and exam template and was able to upload my favorite patient handouts website, links and videos to easily share with my patient for follow up.The hands-down best part of this app is the customer support. They are responsive usually the day that you have an issue and the turnaround for fixing things are helping is about 24 to 48 hours which I have not found with any other app.
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I Want a Human
I’m sick of everything being done through apps and electronic systems. It is not safe and contrary to what everyone thinks, it’s not efficient. I want a human to hand my stuff to and explain what it is I’m signing. Ridiculous.
Mobile lactation app
This app is excellent! We input over 500 new charts a year, lots of data. It works super well, really user friendly. When we have had to make changes, we get fast courteous service. Absolutely no complaints!!
Difficult to use
Very difficult app to use. Keeps kicking me out after I fill everything out.
App kicked me out after doing 25 minutes of paperwork
Title says it all ¯\_(ツ)_/¯
Terrible App
This is the worst app I’ve ever used. If I could give it 0 stars, I would. It’s as if you’re trying to complete something on a site meant only for a computer, but on your phone. There are so many glitches I’ve never been so frustrated using an app.
Info doesn’t save when you leave the app!
If you switch to a different app and come back a few seconds later you lose everything!
MLC comments
I still have a concern about when you save the information and then click “done”, that if you add one more item, and click save, then “delete” is where “done” was previously. I had to re-enter all of my information, because I accidentally clicked on the “delete”.
I would like you to add “Greenish Yellow” to the stool color choices.
I would like you to not require completing “months breastfeeding” to save the names of the other children. It will not let you go the next child’s name without completing the “months breastfeeding”.
I would like “none” to be able to stay on the mother’s health history, if she has any health conditions. Right now, if you select “none”, then it goes away.
I would like you to add the “First time baby received formula” and the “Last time the baby received formula”.
Thanks.
C. Gaskamp
I would like you to add “Greenish Yellow” to the stool color choices.
I would like you to not require completing “months breastfeeding” to save the names of the other children. It will not let you go the next child’s name without completing the “months breastfeeding”.
I would like “none” to be able to stay on the mother’s health history, if she has any health conditions. Right now, if you select “none”, then it goes away.
I would like you to add the “First time baby received formula” and the “Last time the baby received formula”.
Thanks.
C. Gaskamp
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MLC review
I enjoy the MLC app. It has been a life saver to my humble beginnings in my private practice. As a RN with over 25 years of experience I find the documentation and capabilities to create reports, and communicate with my clients incredible.
It’s clunky & you aren’t notified when you’re billed
One of the worst things about this is the they continue to bill you without notifying you that they are billing. It’s common custom (probably obligatory) for companies to send you a notice each month. These people do not do that!! You sign up for the free trial and they’ll bill you into oblivion and never once send you another notice NOT WITH IT!! This app is not user friendly AT ALL. You can tell that the person who built this knows how to code but has had no formal training in how to build apps that are user friends. It’s not smooth. Very clunky. Even the colors are hard on the eyes. Steer clear.
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Horrible registration process for moms
This was the most painful registration process I have ever encountered. Truly awful. Please optimize for mobile and realize that the moms trying to schedule appointments are doing so with a baby in their arms. Laptop registration is no longer an acceptable requirement for entry. I sincerely considered giving up and finding a provider that did not require use of this app.
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App crashes often
The app crashes a lot and only works horizontal which is very difficult to type
Horrible
It’s had to navigate. The demo is t helpful and having to have my screen flipped is annoying. And I can’t expand the form to see clearly
App is NOT client/ user friendly
This app is NOT user friendly at all.
(1) every time I open the app, it must download files for my lactation consultant. After completing this activity once, I don’t think this should happen over and over again.
(2) although I’m able to log in online, I am unable to do so on the app. When I type my user name and password, (which works fine on computer site), I either get an error message or a message that says use “client access” tab. Which leads to point #3.
(3) in clicking the client access tab, the app only recognizes a new user and does not retrieve my saved information. Nor does it prompt me to input my user name and password.
(4) app crashes and is often buggy.
(1) every time I open the app, it must download files for my lactation consultant. After completing this activity once, I don’t think this should happen over and over again.
(2) although I’m able to log in online, I am unable to do so on the app. When I type my user name and password, (which works fine on computer site), I either get an error message or a message that says use “client access” tab. Which leads to point #3.
(3) in clicking the client access tab, the app only recognizes a new user and does not retrieve my saved information. Nor does it prompt me to input my user name and password.
(4) app crashes and is often buggy.
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Can not live without this
This program is my brain. It’s my life. Legally it keeps everything safe and in one place. I don’t have to worry about storing papers. The features has helped increased my business. Love love love it
Frequent issues
Sync issues too frequently. Messages don’t go through, clients can’t submit their intake prior to appointments. I can’t run my business without reliable tech. Customer service is not nearly responsive enough both by phone and by email. I’m switching platforms.
It doesn’t rotate
The app requires you have phone sideways. That’s just dumb.
Just adds to the frustration
My lactation consultant had me download this app. I hate it for several reasons:1. The forced use of landscape mode and no scrolling functionality on the login page and throughout the rest of the app makes it really difficult to use on my iphone5s—might not be a problem with bigger models, but should be an obvious fix that was not addressed when I updated the app. 2. When you’re learning the app, it has several pop-ups asking you to review the app which then details any progress you made in the meanwhile.3. It’s not clear in the chat function if/when you will be notified when the consultant replies, so I’ve been checking back in, but that leads to the next glitch...5. When I try logging on, it will just close the app with no explaination. This was not fixed by updating the app. This app has taken the incredibly frustrating experience of breastfeeding and made it even worse (although I didn’t know that was possible...)
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