Do not spend time or money on this game
After the dev response, I tried what they stated and it still doesn’t work. They still ask for the old role ID (which I wouldn’t think to keep since my account was on their servers and I’ve purchased items from the shop) so the developer response does nothing to help and I may as well not send the email to support as they brushed me off before without my role id as well.
I would not recommend investing significant time or money into this game unless you are prepared for the possibility of losing your account with very little help from customer support.
I played for somewhere around 6 months to a year and spent roughly $100–$200 on the game. My account was linked to Facebook, so I reasonably assumed I would be able to recover it if I ever lost access.
Unfortunately, that has not been my experience. I provided customer support with multiple screenshots of legitimate Apple purchase receipts in an attempt to prove ownership of the account. Their response was essentially that I still needed to provide my old account ID/server ID, preferably from an old screenshot.
Like most people, I didn’t think I needed to save screenshots containing a random account ID when my account was already linked to Facebook. I no longer have access to the account, don’t have old screenshots containing the ID, and have explained this to support. Despite having multiple purchase receipts and being willing to provide other information to verify ownership, I have not been given a reasonable alternative way to recover the account.
At this point, I’m done trying.
The game itself can be enjoyable, but based on my experience with account recovery and customer support, I cannot recommend putting substantial time or money into it. If something ever happens to your account, all of that progress and money may be extremely difficult—or impossible—to recover unless you happened to save information you never expected to need.
Response from developer
Hello! Your data is safe and migrated to Mobile Legends: Adventure-idle. To recover your account, tap [Settings] -> [Server] -> [All] and select your server within 64003–64005. If it still doesn't show, please email your previous Role ID and receipt to mla-us@skystone.games and we’ll help you right away!
a game of meh
Experience
Лучшая игра эвер
💕
Entertaining
Garbage Collab
For Ingrid, I can only get past a couple of levels. I have zero chances of getting her. Why do that? Why is she gate-locked? Why do you hate your customers?
Account was deleted
Unresolved issue
Response from developer
Hello! Your data is safe and migrated to Mobile Legends: Adventure-idle. To recover your account, tap [Settings] -> [Server] -> [All] and select your server within 64003–64005. If it still doesn't show, please email your previous Role ID and receipt to mla-us@skystone.games and we’ll help you right away!
Do not spend time or money on this game
I played for somewhere around 6 months to a year and spent roughly $100–$200 on the game. My account was linked to Facebook, so I reasonably assumed I would be able to recover it if I ever lost access.
Unfortunately, that has not been my experience. I provided customer support with multiple screenshots of legitimate Apple purchase receipts in an attempt to prove ownership of the account. Their response was essentially that I still needed to provide my old account ID/server ID, preferably from an old screenshot.
Like most people, I didn’t think I needed to save screenshots containing a random account ID when my account was already linked to Facebook. I no longer have access to the account, don’t have old screenshots containing the ID, and have explained this to support. Despite having multiple purchase receipts and being willing to provide other information to verify ownership, I have not been given a reasonable alternative way to recover the account.
At this point, I’m done trying.
The game itself can be enjoyable, but based on my experience with account recovery and customer support, I cannot recommend putting substantial time or money into it. If something ever happens to your account, all of that progress and money may be extremely difficult—or impossible—to recover unless you happened to save information you never expected to need.
اللغات
My personal experience
Response from developer
Dear Adventurer, Thank you for the valuable feedback. We will carefully consider your comments and continue to improve our game. If you have other comments or suggestions, please do not hesitate to contact us via the in-game channel. We will try our best to offer help. Thank you for your support and understanding.
A very very fun game!!
Account Reset
Based on other reviews i’m not optimistic.
Addictive even as f2p player
Cool Game
Nice
Reset
link a facebook account to be able to keep your stuff. I didn’t get back on the game so I had no idea. I spent money on this game and continuously played the game everyday for a year. I was OP in that game. I left it because after you play a game for awhile, it gets boring. I wanted to check it out recently and my account was wiped. I didn’t even know about the whole account linking thing. Very smart, developers. Hope this game dies very soon.
Response from developer
Hello! Your data is safe and migrated to Mobile Legends: Adventure-idle. To recover your account, tap [Settings] -> [Server] -> [All] and select your server within 64003–64005. If it still doesn't show, please email your previous Role ID and receipt to mla-us@skystone.games and we’ll help you right away!
