Camera scanner malfunctions
When the app works it’s great, but recently it’s having an issue where the camera scanner appears fuzzy and unable to read the bar codes. My Wife has the same problem on her phone. Please help fix this.
Desperately needing an update
App is practically useless since I got a new phone. Camera is blurry when trying to scan a barcode.
Scan needs update
Need update for iOS 26.2 camera won’t focus on barcodes
Does not connect
The app no longer works. A message appears that says the app cannot connect, close app or continue to wait.
Now broken
Update. New iPhone 17 and iOS 26.1 Scannner is now wonky. Does not focus clearly on the barcode Have to try and retry before it recognizes code. On 18.2 and iPhone 13 it was great.
We used this today for the first time in the Byram store. The process basically worked but there were 2 hitches. First the scale in the produce dept seemed to update the shopping total ok but at the next scan there was an error message from the scale. I started back to the scale and on the way the message cleared.
Second at checkout there was an call attendant message. It seemed they needed to audit the bags after scanning 3 items we were able to pay.
Juggling the smart phone, shopping list and self packing was a lot of busy work. Suggest that you bring clips into the store to hold bags open on the cart sides to make packing a bit less fumbling.
Also consider setting the timeout on your screen to 3 or 4 minutes so app does not go to sleep.
Did this save any time? I really don't know. There were no lines at the self checkout so unknown if we saved time overall. I do know we were busier during the shopping trip scanning, packing and juggling the shopping list.
I will try it again next time and see if it is any smoother.
We used this today for the first time in the Byram store. The process basically worked but there were 2 hitches. First the scale in the produce dept seemed to update the shopping total ok but at the next scan there was an error message from the scale. I started back to the scale and on the way the message cleared.
Second at checkout there was an call attendant message. It seemed they needed to audit the bags after scanning 3 items we were able to pay.
Juggling the smart phone, shopping list and self packing was a lot of busy work. Suggest that you bring clips into the store to hold bags open on the cart sides to make packing a bit less fumbling.
Also consider setting the timeout on your screen to 3 or 4 minutes so app does not go to sleep.
Did this save any time? I really don't know. There were no lines at the self checkout so unknown if we saved time overall. I do know we were busier during the shopping trip scanning, packing and juggling the shopping list.
I will try it again next time and see if it is any smoother.
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Camera/scanner does not focus.
The app cannot focus the camera. If this one function does not work then the app is unusable. I’ve used the app for years without a problem. The last few months the only way to get the camera to focus is to hard close the app and reopen for each item.
Junk app
I’m not sure what is the purpose of this app-it requires to connect to in-shop wifi, I did connect and ShopRight app works just fine, but this junk says it can’t.
Time after time after time.
Useless junk
Time after time after time.
Useless junk
0 stars! Couldn’t even use it!
I downloaded the app only for it to insist I use the store WiFi. Once I connected to the store WiFi, it told me there was a problem connecting to the network. I should be allowed to use my own data of the store WiFi isn’t going to work. No other store app has this requirement (nor does it require you to have a separate app just for mobile checkout).
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App no longer connecting
I just updated to the iPhone 16 Pro Max and the app will no longer connect when I’m at Shop Rite. This has happened two weeks in a row now
Does not work at most Shop Rite stores I’ve been to
See title
Garbage
Doesn’t connect most of the time. Keeps telling me my WiFi is off even though it says I am connected to ShopRite wireless. They should just give up on this app.
Poorly developed
I’ve been trying to use this app for years now and every time I download it it still doesn’t work. They should ask Sam’s Club how to do it.
Joke of an app
This is not really what it claims to be. According to the app description it says ‘you can quickly checkout without having to wait for a cashier to scan the items in your cart.’ Ah, if that were only true. The premise is that as you shop the store, you scan the items that you select. The app then keeps a running total of your items. One problem is that the total may or may not be correct. Price Plus discounts don’t always get applied in the app. So don’t count on that total if you are on a budget with only so much to spend. In theory they should come off at checkout but if they don’t and you don’t catch it your loss. When you get to checkout you in theory scan a code and you are out the door. But hold on, what’s the message on the screen that you need customer service to assist you in checking out? I thought you were supposed to check out quickly but that is not the case. Now you are being audited by the front end clerk. This can only mean that they have no faith in their software to charge the correct price or they think you are a thief. So you as a consumer are either beta testing bad software or you are stealing from them. Either way a horrible way to treat a customer. Should not be entirely surprised by this as Wakefern has long treated their customers and employees poorly. If I could give 0 stars I would.
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NEW APP IS AWFUL
Poor!! Over 6 months now can not get weekly sales just says reload and when you do it DOES NOTHING ALMOST MAKES ME WANT TO STOP GOING TO SHOPRITE THIS “new app is horrific” NEVER HAD RHESE PROBLEMS WITH OLD APP
Not working
Each time I go to my local ShopRite, it doesn’t work.
Glitching
99% of the time I have to go through an “audit” when I check out. A cashier has to scan multiple items in my bags & make a mess of everything. When I called customer service they had no idea how to help. First they said Audits were random but literally 36 times in a row is not random. They said try clearing my cache in safari which didn’t work.
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Never works
This app never works at my local ShopRite
This is a poorly created and even more poorly functioning app.
First and foremost… price scanning capability should be built into regular ShopRite app. I shouldn’t have needed to download a second app just to get the price of an unmarked item.
Second… the app required some sort of clunky setup. I’m standing there in front of the item messing around with setup and questions when I should have just been able to scan the item and get the price.
Third… it is asking me for a Wi-Fi connection… while I am standing in the store. Even when I give it one it keeps asking. Why is this needed at all. It’s a phone with cellular.
Fourth, once I put it onto the store Wi-Fi… it didn’t work anyway. I got nothing when scanning an item. Tried another item… same thing.
Other apps do this quickly and easily within their main app. This one has trouble handling this simple thing…even with a separate app.
Second… the app required some sort of clunky setup. I’m standing there in front of the item messing around with setup and questions when I should have just been able to scan the item and get the price.
Third… it is asking me for a Wi-Fi connection… while I am standing in the store. Even when I give it one it keeps asking. Why is this needed at all. It’s a phone with cellular.
Fourth, once I put it onto the store Wi-Fi… it didn’t work anyway. I got nothing when scanning an item. Tried another item… same thing.
Other apps do this quickly and easily within their main app. This one has trouble handling this simple thing…even with a separate app.
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Not working at all
It takes forever to get the scanning work. Can’t even scan one single thing. The app is still at beta stage.
Mr Murrel
You can no longer login on the ShopRite app without sharing your information with The Wakefern app. I’m deleting your App.
