Nuisance Charges
I have had these accounts for over 20 years and yet you can come in and start charging a five dollar nuisance charge at Will. I think this should be illegal.
Customer care
Great
Keeps crashing
For the past week I’ve had to keep reinstalling the app because it won’t even bring up the login screen without crashing.
Can’t transfer to my Chime account
The bank doesn’t recognize the Chime routing number.
Fees
Limited on withdrawals of your money from your accounts.
Accounts
My husband and I opened and account together but I am very disappointed in the fact that because his name is second on account he can not do anything with account
Kind of defeats the point of us having a bank account together at your bank
Kind of defeats the point of us having a bank account together at your bank
CC included
I really wish CC info was included in the online banking instead of through another app.
App issues
Cycle run
1 star
If you’re going to go with the credit union, please do Skyler and navy federal. This one is horrible
Nice
Very very fine
Update
App doesn’t update the payment like online for some reason
Customer care
Poor
Delay in processing transactions
Recently it takes 2 or 3 business days for a transaction to process instead of seeing it instantly on the mobile account
Sharonview Bank
Show you little better where your money’s go
Be careful of password resets
The app itself works as designed never really had a problem until I was forced to reset my password which forced me to the web. I use a password manager so I copy/paste my passwords into the field. What your website is doing is cutting off the ending of the text in the password field but doesn't tell you that your password is too long. it just cuts it off and says your good. When you go to use it in the mobile app you get an error saying your account doesn't exist. This is rather jarring particularly when you have to reset your password over and over trying to figure out if someone is trying to hack into your account. The only way i was able to catch this is I finally hit the show password when in the reset password area on the web and noticed that the password field was cutting off my paste. Now I'm able to login to the app again. Someone needs to put a warning somewhere or a red "x" on the length instead of just cutting off the text making people think you've taken what we've posted.
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Great bank
The employee are great ur not just a name and hwy treat you like family
Balance issues
One minute it will say I have money then it say I’m negativity never shows proper balance updates
Loving the app
Been learning more and love the convenience of the app .. thank y’all for having it and all that y’all do
Sharonview Federal Credit Union
I have been a member since 2007 , Great banking experience no hassle no issues. All my interactions are extremely positive. Sharonview offers great personal attention alone with excellent customer service. Sharonview is a great institution that can handle all your banking needs.
Glitch
Fix the glitch with turning your card back on! It’s ridiculous that this even happens in the first place!
