Travel eSIM Data stops working out of the blue
My eSIM stoped working and after contacting the support. Somehow they can’t receive any screenshots through the website/ app/ or the iOS e-Mail app wich they need to provide support and fix my issue. So now I spend 23€ round about 5 days of trying sending emails to the support but without any success. Can’t recommend it for Lebanon.
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Response from developer
Dear user, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://mobilesim.com/contact
