This application enables support agents to remotely view and interact with a customer's mobile device screen. It facilitates real-time issue identification and resolution through screen sharing, on-screen drawing, and text chat. Customers can easily connect by entering a provided code.
7.6.7002
August 27, 2026
- Other minor bug fixes
MobileSupport - RemoteCall allows support representatives to remotely access and control a customer's mobile device. This enables them to diagnose and fix issues in real-time through screen sharing, drawing, and chat.
To connect, you need to download and launch the MobileSupport application. Then, enter the 6-digit connection code provided by the support representative and click 'OK' to begin the session.
Yes, MobileSupport - RemoteCall is available for free. The provided data indicates it is a free application with no associated costs for download or use.
No, the application does not contain advertisements. The provided data explicitly states that the app has no ads, ensuring an uninterrupted support experience.
MobileSupport - RemoteCall is supported on iPhones and iPads. The application is designed to function across these Apple mobile devices.
The latest version of MobileSupport - RemoteCall is 7.6.6004, last updated on February 24, 2026. This indicates a recent update, suggesting ongoing development and maintenance.
MobileSupport - RemoteCall has an age rating of 4+. This means it is considered appropriate for users aged four and older.
Key features include real-time screen sharing, on-screen drawing for clear communication, and an in-app text chat function for convenient dialogue during support sessions.
