A very dumb app
This has no ability to accurately track vans. The app will say the van will arrive in say 15 minutes, but that’s just a random guess. Then the app will say the van is arriving momentarily. But the “moment “ will often last a half hour or more! The software engineers responsible for this app never have used a GPS. They are dumb!
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Useless
App isn’t working. Won’t let you log in. Gives an error every time you try to log in.
It’s not working
All I keep getting is a error message. This app is a total crash out. Maybe try creating a new one, because this APP doesn’t work at all under any circumstances. I’ve reset it, uninstalled, reinstalled, and nothing!…#FixIt Thank you.
It’s not working
All I keep getting is a error message.
Ineffective
The app doesn’t work. I can’t get it to load. Error message for over a month. Please troubleshoot.
A piece of junk
App never works. MTA employees don’t know anything about app. They won’t even take reports about it not working.
A better app is needed quickly
If I could give this app a zero, I would. It’s very basic and not intuitive at all. I would love to be able to track exactly where vehicles are for pick ups/drop offs in real time. Exact time vehicles are due with real time up to the minutes updates and what vehicle type will arrive: bus, SUV, van, etc. And it goes without saying, the most stringent security requirements. You’re dealing with a vulnerable and some disabled populations.
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Still incompetent software engineers!
Why doesn’t MDT provide any information what they are doing to fix the app? It seems like nothing is being done, since they are so rude to users. It would be simple to keep riders informed, but they just don’t care about those who need the rides.
Not real time info
Error messages and not real time info. Sometimes the info is correct but 50% of the time it’s off.
Okay—when working
When the app works, it’s easy to schedule rides. But it crashes often and there’s no way to track when your ride is approaching. It gives you messages that are often wrong about approaching rides. It’s just okay.
Open App
The startup is taking way too long. I have been waiting for an half an hour now. I just can’t get into this App.
Broken Update
Since the Update I can’t book rides myself online anymore I get an error message. Frustrating
No Access
App frozen yet again, trying to uninstall then reinstall UGH!!!
Again it’s offline. Thanks for nothing
Not having access to trips and timing is just ridiculous. It keeps happening as if some masochist enjoys making a difficult even more so. Pah!
Doesn’t work anymore
Keeps saying can’t use because it’s not connected to the internet but I tried cellular dated and various WiFi adresses and still doesn’t work
Terrible. Don’t Download.
Been trying to login and keeps saying incorrect password. I’ve reset it on the MTA website but the app refuses to accept that password. When I try to reset it from the app it never sends the email. Why bother telling people to use your app if you aren’t going to properly maintain it? What a joke but not surprising from MTA.
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Fix correction
I like the app very easy to use. My issue is the space type only has for a person who has a wheelchair. It recently were change. It was many choices you can pick for ex. Walker, scooter etc. I can't use the app to book my trips anymore. I have to call in now 😔.
Needs a new update
The original version was better to many bugs
Horrendous
The app always changes my times, I’m never notified when they get there, and now I can’t even log in! Its keeps saying I need to connect to the server and to check my internet, when I have unlimited data, plus I have strong WiFi! All of my other apps are working, and so are my calls and text messages.
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I am new to this
How do I log in I have my mobility card every time I use it and my birthday as my password it's saying error
