Need to streamline the billing. I had to call 7 times.
Response from developer
Hello Dr Music, Thank you for your review. We are sorry that there was an inconvenience with the payment of the invoice. We hope the problem has now been resolved. Have a nice day. Your Customer Service. A
Need to streamline the billing. I had to call 7 times.
Response from developer
Hello Dr Music, Thank you for your review. We are sorry that there was an inconvenience with the payment of the invoice. We hope the problem has now been resolved. Have a nice day. Your Customer Service. A
Excellent customer service!
Response from developer
Thank you very much for your kind review. We wish you a nice weekend. Your customer service. / A
lock and unlock with iPhone
But most of all, technologically very advanced. No need to hav your card with you, just unlock and lock the car with your phone.
Response from developer
Hi wiredancer – thank you so much for your kind words! We're glad you're enjoying our service! Have a great day! Nicole (customer support)
RUN AWAY!!!
They have the worst UI to manage your subscription and they have separate subscriptions for the driving, the insurance and other. If you try to close your account you might end up in a situation where they tell you keep using the free version instead then they charge you 150 euros in the background for the insurance subscription.
As a general rule, never use an app that doesn’t go through Apple’s payment system because there’s no way to get your money back.
Their customer support responds after 2 weeks and tell you “your card has already been charged we can’t do anything for you”. They never heard of refund…
Response from developer
Thank you for your review. We regret that your experience with us was not so positive. However, we hope to welcome you back at another time. We wish you a nice day // Alexandra
Awesome refresh!
Response from developer
We are delighted – thank you!
Doesn't work
Response from developer
Unfortunately, we cannot reproduce what you described – have you already downloaded the latest Mobility App version?
Hate. Loathe. Truly dislike Mobility.
- I truly, really, deeply hate using Mobility.
Why?
- App usually works to make a reservation, yes
- However, the problems start once you get to your car's alleged location:
1. All too often, the car is not there when the app says it is.
2. All too often, you won't be able to get into your car even if it is parked where the app says it should be, because of a software problem.
3. The cars themselves are truly dire: noisy, ugly, dirty, smelly rattletraps.
In summary: go for mobility if you believe that it's cheap and good for the environment, but you better be ready for a truly hellish and unpleasant in-use experience.
Response from developer
Thank you for your feedback on the Mobility app. We are constantly optimizing, including user friendliness. Have you already downloaded and tried the latest Mobility app version?
Great when it works, but usually doesn't
No iPhone 6 and 6 plus support
Improved App is much Appreciated
Will try the other features (besides basic reservations) and submit more feedback. Thanks again!
