MobiNP Notary User Reviews

Name: MobiNP Notary
Rating: 1.44444 (9 reviews)

MobiNP Notary

MOBINP, LLC

💼 Business

📊 Productivity

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It’s a NO GO for me.

I downloaded this app after doing some research on apps that Notaries can use to find general notary work & all I was able to do was sign up (I think), after that; it wouldn’t load anymore. I don’t know if this company is even still in service. I got no response when reaching out to them. Don’t waste your time because this app does not work.

Yolandra G

3 years ago

Horrible service nobody answers so you can’t complete registration

Can’t get past the registration part keeps saying internal error and nobody will respond to my request. I’m disappointed because this is a black owned company and I have to write a negative review. The fact that nobody answers emails or even the social media is very concerning. If anyone who works for the company please respond to us we’re literally trying to help grow your business.

Zrayy

3 years ago

can’t even login

Multiple attempts at logging in and it keeps saying invalid email and password. I know it’s the correct email and I’ve reset the password multiple times. So far I’m extremely disappointed.

Ande vE

3 years ago

Excited

I’ve just downloaded this app and are excited to sign-up and begin to test everything out. After doing so, I will comeback and update my review…

SOSA ™

3 years ago

I can’t complete my profile

I’ve gotten to the “identification verification” , which is the second to last bullet to complete the profile and every time I do… I’ll get an error message and the screen goes white. I then tried to move on to the last bullet for payment set up and it won’t send an authentication code….. I tried it 4 times already.

New Empty Nester1

3 years ago

App Not working

Created an account. Filed out all the info and uploaded docs. Now can’t access the app!! Like no login option appears. Will be reaching out to remove my info/profile! Seems a bit weird to me….

Mermaid Livin

3 years ago

App not working

App will not work properly. Unable to log in. Freezes on the initial screen!

190tm

3 years ago

Still not working?

I tried to sign up and I keep getting a message saying that “Something went wrong. Check your network connections “. There’s nothing wrong with my network connection. I downloaded another app and went to MobiNP’s website. I uninstalled the app and then went to to link on MobiNP to download it again. So my network is fine. Will this app ever get fixed?

Jay Grooming

3 years ago

Response from developer

Hi Jay, Thank you for the feedback. What you downloaded was the old build. The new app builds were just uploaded yesterday. Please download the new app build and let us know your feedback. You can email us anytime at support@mobinp.com. Thank you! John Savage, CEO & Co-Founder

My son and I both tried to sign up

Neither one of us could get past submitting docs “something went wrong” what, exactly?so aren’t y’all from Sac? My son and I are notaries in Stockton and can’t even make accounts. I was an early adopter. Super excited. My son gave up trying to set up and I What’s up? Mad at him. Then I tried to sign up and literally the same thing happened to me? Coincidence?

cassnasr

4 years ago

Response from developer

Hello, Thank you for your feedback and for being an early adopter! We have been working to resolve a number of issues we identified after creating the new builds and enhancing our backend security. We do apologize for the inconvenience due to a connection issue that impeded the sign-up process on the back end of our server. We sent a recent news letter to update everyone on the current status of things. We will be sending out another update soon to verify what to expect in the coming weeks. If you need any further assistance, please do not hesitate to email us at support@mobinp.com. We really do appreciate you and look forward to providing a much better on-boarding experience soon. Sincerely, John Savage, CEO & Co-Founder

Issues with login

Unable to send email code
Requested several times… nothing
Deleted and reinstalled would not take my phone number bc I used it to register the first time
Attempted to login
App does not allow me to add more characters so I’m just stuck 😒

Riiski

4 years ago

Response from developer

Hi Riiski, I do apologize for the delay! Not sure what you ran into but please email us at support@mobinp.com. We can have our developer take a look to see fi your account needs to be reset. Please detail exactly what you at attempting to do as well so we can give you the proper feedback or steps to take. Also, please check the app store for the latest build. What model of iphone do you have? Thank you! John Savage.

Notary Mobile App

I had the pleasure of speaking with John. He is absolutely amazing and I look forward to working with him and the MobiNP Team! Thank you so much for making sure that I was prepared!

attie360

4 years ago

Response from developer

Thank you so much for your support and feedback! John Savage

Mobile Notary Signing Agent

John is AWESOME!! Any concerns I had he addressed them professionally and expeditiously. Registering with MobiNP was a pleasant experience and I wish MobiNP much success!!I

SugaRae M.

4 years ago

Response from developer

Thank you so much for your support and feedback! John Savage

Great customer service

I just want to thank John Savage the Co Founder/CEO of MobiNP.
He took the time making sure I was ready to start. I have been looking forward to being a Notary on this App. This will be a great year for both Customers and Notaries.
Thanks again.
Jean

Gutheinz619

4 years ago

Response from developer

Thank you so much for your feedback and support!

Profile photo

Unable to load profile photo to app.

Honey@1984

4 years ago

Response from developer

Hello, Thank you for your feedback and detailing your experience so far. We do apologize for any inconvenience this may have caused you. This issue has since been addressed and you can now download the latest version from the app store. This is our Beta Version so your feedback is extremely helpful in assisting us to identify and resolve issues like this. If you have any other issues, please do not hesitate to reach out to us directly at support@mobinp.com. Sincerely, John Savage

Still buggy

I still get a notification that my commission is invalid. 😕

ambu0709

4 years ago

Response from developer

Hello, Thank you for your feed back. We apologize for any inconvenience this may have caused you. Please email us at support@mobinp.com so we can know exactly what issue you are having. Once we have more knowledge of your specific issue, we will look into it further to provide a resolution for you as soon as possible. In the mean time, we do appreciate your patience as this is our Beta Version and your feedback detailing the issue you are having helps us in addressing and resolving the specific issue you are having. Thank you! John Savage

Can’t Create account

For now my review will have to be one star because I can’t even create an account. My email address for my notary business is long and I cannot put in the last ‘OM’ in the .com part.

Stylist222222222222222

4 years ago

Response from developer

Hello, Thank you for your feedback! We do apologize for the experience you have thus far. Please download the latest version of the app. It as since been updated. If you have any further issues, please reach out to us directly at support@mobinp.com. Sincerely, John Savage

Needs to be fixed

Can't do anything pass the verification process so I can't really talk about the app but the onboarding process isn't the best

Day2cute

4 years ago

Response from developer

Hello, Thank you so much for your feedback and we do apologize for any inconvenience this may have caused you. This issue has since been addressed. Please download the latest version from the app store. If you have any other issues, please do not hesitate to reach out to use directly at support@mobinp.com. Sincerely, John Savage

DWRIGHT

Very “buggy”. I am excited to use this app and will attempt to list the bugs I’ve encountered with the hope they can be corrected. When inputting my address, it does not allow me to have characters for an extended address such as a road, cold, drive, lame. The next problem I encountered was the email character. I had to choose another email that was not as long other than my company email because there were not enough characters allow for the email address that I wanted to use. The third bug that I encounter was verify in my stripe account. After I input my data and log into my Drive account, I got an error message that said the webpage you are trying to access has been incorrectly input or has been moved. Please try again. Please try again, Or click on said link to refresh the page. When I clicked on said link to refresh page, I got another error message that read please verify your striped account. So I was left with a stuck page that would not refresh and I could not verify the stripe account that I already have. Hopefully these issues can be fixed.

wrightuser

4 years ago

Response from developer

Hello, We appreciate you reaching out to us and providing such detailed feedback on your experience. We do apologize for the inconvenience this has caused you. These issues have since been addressed. Please download the latest version from the app store. If you have any other issues, please do not hesitate to reach out to us directly at support@mobinp.com. Sincerely, John Savage

Too many errors

Forced closed several times. After several reopen attempts I was finally allowed to enter all my info. Upon entering the payment info for Stripe you’re given a error message and sent back to the main MobiNP website with more error messages. Frustrating.

kaydenwitthatsause🥶

4 years ago

Response from developer

Hello, Thank you for your feedback and detailing your frustrations. We do apologize for the inconvenience. This issue has since been resolved and you can now download the latest version from the app store. Also, this is our Beta Version so your feedback and helping us address these issue now, is extremely valuable. If you have any other issues, please do not hesitate to reach out to us at support@mobinp.com. Sincerely, John Savage

Error upon sign up, after Stripe information set up, there’s a “url not found error”

Error upon sign up, after Stripe information set up, there’s a “url not found error”. Unable to complete sign up

Not_Angel

4 years ago

Response from developer

Hello, Thank you for your feedback and sharing with us your experience thus far. We do apologize for the inconvenience this has caused you. This is our Beta Version so your feedback is extremely invaluable in helping us address these issues now. These issues have since been addressed. You can download the latest version from the app store. If you have any issues, please do not hesitate to reach out to us directly at support@mobinp.com. Sincerely, John Savage