Substandard
App is not working, service in 3-5 days???
Unacceptable in 2025!
Unacceptable in 2025!
Ghosted
App quit connecting. Contacted support three times. No response. This isn’t the app you are looking for.
Server Down
App worked great, then did not recognize my login. This was 2 months ago. No response, no email, no Facebook, no way to get any response. The app allows a quick scan for BP but I can’t see my history etc. What’s going on????
Stopped working
The app has not been working for months with a pop up titled “Server Down” and the following message: “Unfortunately, we’re experiencing some difficulties connecting to server. Please try again later or contact our Customer Support team.” But the customer support doesn’t respond.
The app seems to no longer be supported
The app will display the measurements taken by the cuff, but I can no longer view my history, or even login to the app. When I click on app support here it goes to an invalid web page. I wouldn’t recommend this companies products for the lack of service options.
Good then bad
Started out great then tanked. Setup and synced with no problems. Then one day it stopped. I could not access my data. I could not setup a new account. NOTHING. No response from customer service. Not worth it.
Not working on iPhone
Please fix or at least let cuff work with another app to sync health history…
Lost my history
Like another reviewer, the app now prompts me for a login, but says Data Error when I try to create an account. It will sync new measurements for me using Quick Scan but appears to not save them. Makes the cuff useless if I don’t have data to share with my doctor.
Prompting for login
I’ve been using this app for over a year. Today it prompted for a login, but it won’t accept anything. The developer website is dead. This app should be taken out of the store.
Cuff great, app garbage
Ive had the cuff about a week—its easy to use and appears to take accurate readings. The app, however, is awful. Wont connect to the cuff, the date selector wont pop up so I cant enter by birthday, and it just quits all the time. Had I known the app was this terrible, I would have purchased another cuff.
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App issue
I cannot get it to sink with the app! Keep getting an E4 error
Double and Treble readings
For some strange reason when I use the app and sync, the same reading appears. Sometimes twice, other times it will show the same reading three times.
Annoying
This app combined with the BP cuff is good in theory, but execution is lacking. I have been using this for several months now and I am disappointed with the app all together. I initially set it up to do medication reminders, which was great. E cause I wanted a way to track that as well as my blood pressure. However, it does not save when I mark as taken so everyday I receive multiple simultaneous reminders for the same medication, so I am getting reminders for all the previous days that I marked as taken but it did I not save. I go in and mark them all as taken and hit save, it shows them as taken and then the next day it happens again. I tried stopping reminders, doesn’t work. I even deleted the medication and went with using another app for that purpose. I am still getting the reminders! It’s frustrating because this is the only app my cuff will link to with Bluetooth so I can’t just delete it. As far as the BP cuff goes I like the feature to send all my reading to the app, but even though o have the date and time set correctly, it does not save correctly when it transfers over. The app has the option for creating a report, but then it only shows one reading per day, which is not beneficial to me and you don’t get to chose which one. I was hoping to be more impressed by this, but it has not been the best experience.
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Confusing
This thing took my blood pressure and it was wrong, not a little wrong. Like it made me hypertensive. 245/97. I am a nurse and I know that is not my pressure. I took it several times and each time it was off. If I can not trust the device, it serves no purpose.
Repeatedly Crashes
Need to be updated to take advantage of iOS 16. App now crashes after Moca Cuff is synced to device.
Sync with AppLe Health inconsistent
Sometimes is syncs fine others I get three readings for the same day. It puts todays date in for the date the reading was taken.
Pending updates
Still waiting on “the new release being held by Apple”.
This version (6 months old) crashes and does not upload. It used to work, can’t understand why updates & bugs are not fixed.
Once a person can’t use the app, the purpose of using this cuff is senseless.
Wishing an update soon, or will return the cuff for a full refund.
This version (6 months old) crashes and does not upload. It used to work, can’t understand why updates & bugs are not fixed.
Once a person can’t use the app, the purpose of using this cuff is senseless.
Wishing an update soon, or will return the cuff for a full refund.
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Doesn’t work with iPhone SE 15.6
Mocacare app doesn’t work with an iPhone SE with the 15.6 software update. Can’t sync with the Mocacuff.
Shutting down
Anytime I attempted to change my height or weight the app shuts down. Even with Bluetooth synced the readings don’t always show up on my app. Annoyed.
App doesn’t Work
When first purchased the device it was particularly because it had a wireless sync that would keep the history. It didn’t work at first. However, it started working after a week or two and was pretty efficient. Then it stopped again, then started, and now completely broken. Maybe it is the security on my phone, but even after disabling the security it still doesn’t work, just “ER” on the device and the app closes. I have reinstalled the device and still doesn’t work. Because of the unreliable nature of the overall product, would not recommend purchasing it.
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