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Response from developer
Thank you for your responses and suggestions. We are trying our best to improve our product that helps users to have great experience as much as possible, so we hope you could continue supporting and giving us more recommendations directly. Please send us a message via https://m.me/MochiGlobal or email support@mochidemy.com for instant support.
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Response from developer
Thank you for your high appreciation. We hope MochiMochi could be your great partner in your Japanese learning journey. For further support, please contact us via: Fanpage: https://m.me/MochiGlobal Email: support@mochidemy.com
Premium Plus Kana is not for All Courses across the japanese learning apps
I paid for Premium Plus on MochiKana because it states that it includes access to all Japanese courses. However, that has not been my experience.
* MochiKaiwa does not recognise my subscription at all. I only have access to the same three sample lessons that are available with a free account. The account remains free.
* MochiKanji updates to Premium, but not Premium Plus, so I only have access to the basic content rather than the full library. Further the mochikana premium plus states that all kanji courses are included, but it is not clear only the kanji course in Mochikana and not in the dedicated app for MochiKana
This is misleading. If Premium Plus does not provide full access across all of your Japanese learning apps, the description should clearly explain exactly what is and isn’t included before people subscribe.
Please either honour what is advertised by providing full Premium Plus access across all the Japanese apps or make the subscription details much clearer. Right now, it feels like I paid for something I didn’t receive.
Dommage que ce soit payant pour la version complète, mais sinon j’adore
Response from developer
Thank you for your high appreciation. We hope MochiMochi could be your great partner in your Japanese learning journey. For further support, please contact us via: Fanpage: https://m.me/MochiGlobal Email: support@mochidemy.com
