So many options!
I love shopping Mod Boutique! So many options and the prices are perfect!
Lacking customer service
My husband bought me a pair of sneakers for Christmas. I tried them on around my house, decided they were not comfortable, and put them right back in the box to return. Well my return was rejected bc there were a few specks of dirt in the bottom of the shoes (I’m talking teeny tiny and could definitely have been brushed off). They said the shoes were not re-sellable. I 100% disagree and explained that I had only tried them on in my house. They only offered to ship them back to me for an additional cost! Was I not supposed to try them on?! Now I’m out $47 for the shoes and they want another $6 to send them back to me! Ive been a loyal customer up to this point and have shopped with them several times but no longer. They actually just stopped responding to my emails entirely. I feel so disrespected as a customer. Really, really poor business.
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Temu knock offs
You have a 50% chance of actually getting what they show you online! Half of the items you get are from SO-ME clothing and THE Workshop just another scam of the prices over quality! I
Love MOD😍
Love love love this boutique! Everything I get is so well made and lasts for years!
Keeps crashing lost all items in cart
Had 19 turns in cart, spent an hour going through entire website. Took a photo of my cat, changed back to the screen and it only saved three items which makes no sense as I viewed the cart several times while shopping. What a huge waste of time.
Gorgeous ❤️
I love this boutique! Beautiful unique clothes and shoes. I just can’t get enough!🤩
Fun flirty and fabulous colors
The shirts have a fun vibe and are gorgeous!
Love MOD
I am obsessed with this boutique! They have an incredible selection and some of the best fit descriptions around! Their measurements, fabric info, and fit graph help me find the right size and takes the guesswork out of shopping online! They ship quickly and have a simple return process in the event something isn’t quite right.
5 stars!!! One of my FAVE Stores!!!
xo,
A fellow OH gal and a boutique owner myself (and I shop here for myself!!!)
5 stars!!! One of my FAVE Stores!!!
xo,
A fellow OH gal and a boutique owner myself (and I shop here for myself!!!)
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Love it
Awesome store
My favorite clothing!
I love the videos of the clothing. Seeing the clothes on the model helped me choose the perfect sizes when spending my Christmas gift card! Thank you.
Wonderful Store!
I’ve purchased many items in the last month that have been delivered quickly and were extraordinary pieces of clothing. I commend their service, efficiency, and love their style!❤️
Two damaged garments TWICE
This review isnt about the app, it’s about my shopping experience with Mod boutique. I made an order for three garments (my first order ever from them) and two items out of three came damaged and stained. I’ve never before received two out of three garments damaged in an order before. I reached out to customer service which took its time in helping me. After returning the items and finally receiving the replacements, I got yet ANOTHER stained garment! In fact the stains were in the same place as the previous garment which made me wonder if they didn’t just put the old one back in the mail and send it out again. Since there is no way to leave reviews on their clothes on the website or app, this review is to warn customers about Mod Boutique’s quality assurance standards. Simply be wary and maybe even be prepared to get sub par quality clothes even though you’ll be paying boutique prices.
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I use the App almost exclusively
Their app has always worked great for me and I almost exclusively use it to purchase when their new line drops on Sunday’s. Love this shop!
If you’re not shopping here….you’re missing out!
I can’t wait for the Sunday drop, every week a new line comes out & I can’t wait to see! I have never had to return anything I’ve purchased, the sizing guide is a huge help. Great quality & fast delivery! I’ve purchased, shoes, jewelry, pants, shorts, tops, rompers, & dresses! Love this boutique!
Scam
No, help from customer care. I have been
getting the run around. They are blaming
UPS for the missing package. I purchased a
top and jeans. Why would I lie!
I am reporting them to Better Business
Bureau. Buyers be cautious they say they
offer a buyers protection. That is a lie!! I have
pictures of the purchase and there's no offer.
Without it they cannot help you. Screams Scam.
getting the run around. They are blaming
UPS for the missing package. I purchased a
top and jeans. Why would I lie!
I am reporting them to Better Business
Bureau. Buyers be cautious they say they
offer a buyers protection. That is a lie!! I have
pictures of the purchase and there's no offer.
Without it they cannot help you. Screams Scam.
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Poor quality
Wore the olive green utility jacket one time. Bent down to tie my shoe and the seam ripped in the back. Very thin material.
Love love love MOD!!
Customer service is top
New Customer
Bought five sweaters as a new customer and love them all. The fit was great and delivery was quick. Thank you MOD boutique!
Love the style
Love the style of this boutique. Will for sure order more.
Adorable
Cute styles!❤️
