Needs to be better
Since the app was updated, it’s identical to viewing the member website through a mobile browser. What’s the point? I could login before the update using biometrics. Now I’m having to type in email/password every time.
I don’t understand why it doesn’t show performance metrics of my variable annuity. I should be able to see within the app a graph depicting how well my investments have performed year-to-date, as well as since inception. I can figure it out on my own, but this would make the app much more useful in my opinion.
I don’t understand why it doesn’t show performance metrics of my variable annuity. I should be able to see within the app a graph depicting how well my investments have performed year-to-date, as well as since inception. I can figure it out on my own, but this would make the app much more useful in my opinion.
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Better but…
A few issues.
1. After signing out, the app went to a solid white screen. I had to close the app and reopen it to login again.
2. Some of the links are too small and not tap or touch friendly.
3. When trying to print a payment confirmation, tapping the Print button did nothing. A confirmation was sent via email, but still.
Overall, the app is better. Just needs some UI tweaks.
1. After signing out, the app went to a solid white screen. I had to close the app and reopen it to login again.
2. Some of the links are too small and not tap or touch friendly.
3. When trying to print a payment confirmation, tapping the Print button did nothing. A confirmation was sent via email, but still.
Overall, the app is better. Just needs some UI tweaks.
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Cannot Create Account
I have tried at least six times to create an account. When I get to the screen to setup my password, the “create” button never highlights for me to select it.
Great Improvements
Love to see the new updates and all of the functionalities within the app
App is Great!
One you complete your log in on the Member Website, I would then download the app. It’s works great once you have your completed log in!
