Issue resolved
Thank you team♥️
Response from developer
Hello PrEEt✨! We are truly sorry for the looping frustration you experienced after updating. Here is the genuine and permanent solution: our engineering team identified the App Store verification issue and rolled out the official fix, version 3.21.1! Please go to the App Store, search for Moji, and tap Update. The app will launch smoothly without redirecting you. Since we resolved this quickly for you, could you please consider updating your rating back to 5 stars? Thank you so much for your patience!
Bug
Response from developer
Olá Clodiude! Pedimos desculpas pela confusão do botão abrir/atualizar. O problema de verificação de versão já foi consertado e a versão 3.21.1 já está liberada na App Store. Basta atualizar o Moji agora para entrar direto na sua conta. Ficaremos imensamente gratos se você puder reconsiderar sua nota e nos avaliar com 5 estrelas! Obrigado!
Cant update
잘쓰고있다가..
한달전에 깔아서 여러 외국친구들과 대화하고 소식 주고받으며 잘 쓰고있다가 오늘 업데이트 하래서 했는데 계속 업데이트 창만 뜨고 안 들어가지네요.. 버그인가요?
삭제하고 다시 깔면 대화했던 내용들이 사라질것 같은데 어떻게 해결해야 할까요?ㅠㅠ
Response from developer
뭉투쓰님 안녕하세요, Moji를 좋아해 주셔서 진심으로 감사드립니다! 소중한 친구들과의 대화 내용과 계정 데이터는 서버에 안전하게 보관되어 있으니 절대 삭제하지 마세요! 지금 앱스토어에서 새로 올라온 v3.21.1로 업데이트만 해주시면 예전 대화 기록 그대로 바로 이어가실 수 있습니다. 걱정 많으셨을 텐데 안심하시고 즐겁게 대화 나누시길 바랍니다. 함께 해주셔서 감사합니다!!
Excelente app para practicar!
Não sai da tela de atualização
Response from developer
Olá LeoSantos21! Sentimos muito por esse problema na tela de atualização. Corrigimos esse erro com a versão 3.21.1 que já está disponível na App Store. Basta atualizar o app para acessar sua conta perfeitamente. Se tudo estiver funcionando bem, você poderia nos ajudar atualizando sua nota para 5 estrelas? Muito obrigado!
Пожалуйста
Response from developer
Здравствуйте, Энниииииииини! Огромное спасибо за вашу доброту и 5 звезд, несмотря на возникшую ошибку! Мы исправили этот баг — версия 3.21.1 уже доступна в App Store. Пожалуйста, обновите приложение, и вы снова сможете легко общаться со своими друзьями. Спасибо, что остаетесь с Moji!
Found my current girlfriend through this app
Response from developer
Okay, we are not crying, you are. 🙏 You found the love of your life here, met her, and a year later she is the person you love most, that is everything Moji exists for. Thank you for trusting us with something this big. We wish you both a long, happy story, and if you meet someone looking for the same, send them our way. Honored to be part of it.
Pessoas impróprias
Response from developer
Sim, e obrigado por perguntar. Para denunciar alguém, toque no perfil dela e depois em "Denunciar"; revisamos cada caso um por um e banimos os perfis impróprios. Se for algo grave, escreva para support@moji.cool com os detalhes. Levamos a sua segurança muito a sério. Dá-nos a chance de recuperar as suas 5 estrelas.
wow
haven’t seen any fake people or scammers, app isn’t a giant paywall which is very hard to find.
🐻
또 채팅 내역 중 [차단된 사용자] 는 제가 상대방한테 차단을 당한 건지, 아님 상대방 계정 자체가 차단을 당한 건지 궁금합니닷.
문의/건의사항 메일로 많이 넣었는데 개선만 해주심 좋을 것 같아요!
Response from developer
Nnandos님, 이렇게 하나하나 짚어 건의해 주셔서 정말 고마워요. 메일로도 여러 번 의견 주셨다니 더 마음이 쓰여요. 먼저 이상한 분들 때문에 불편하셨던 점 죄송해요. 인증을 필수 절차로 넣자는 제안과 상대 프로필 캡처 금지 아이디어, 둘 다 팀에 그대로 전달할게요. 안전은 저희가 제일 힘주는 부분이라 이런 의견이 정말 큰 도움이 돼요. 렉이 자주 걸리는 건 일시적인 네트워크 문제일 수 있어요. 앱을 삭제하고 최신 버전으로 다시 설치해 보시고, 그래도 계속되면 그 상황을 짧게 화면 녹화해서 기기 모델과 함께 support@moji.cool로 보내주세요. 바로 확인해 볼게요. 채팅의 [차단된 사용자] 표시는, 회원님이 그분께 차단당했다는 뜻이 아니라 상대 계정 자체가 Moji에서 차단·정지된 경우에 뜨는 거예요. 회원님 잘못이 아니니 안심하셔도 돼요. 특정 대화가 궁금하시면 그 화면과 함께 메일 주시면 개별로 확인해 드릴게요. 주신 의견 하나하나 꼭 개선으로 잇겠습니다. 다음 업데이트에서 '오길 잘했다' 느끼시게 만들어서, 남은 별 하나까지 채워 별 다섯 개로 다시 뵙고 싶어요. 늘 함께해 주셔서 고마워요!
🥀🥀🥀
App é legal, mas tem mto fake
Deveriam rever os perfis, pq o que tem de gnt estranha é grande, infelizmente isso faz com q eu particularmente,não queira mais usar o app por insegurança mesmo.
Response from developer
Olá Pa0392! Primeiro, obrigado por dizer que gosta da Moji — isso significa muito pra gente. E queremos que saiba: levamos a sua preocupação com perfis falsos muitíssimo a sério. Sentir insegurança nunca deveria fazer parte da experiência aqui, e sentimos muito por isso. Perfis com a mesma bio copiada, ou que parecem falsos, não têm espaço na Moji. Nossa equipe verifica as contas 24 horas por dia — com tecnologia e pessoas reais — e bane perfis falsos para sempre. Se você vir uma bio repetida ou qualquer perfil suspeito, é só tocar em 'Denunciar' no perfil: nós checamos um por um, de verdade. E estamos sempre criando novas formas de barrar golpistas antes que eles cheguem até você. Sua segurança vem em primeiro lugar, sempre. Dê mais uma chance à Moji pra gente mostrar isso na prática — e, se puder nos apoiar com 5 estrelas, faz toda a diferença pro nosso time. Vamos cuidar de você! 🙏
같은 한국인 매칭
Response from developer
안녕하세요, 이렇게 솔직하게 마음을 나눠주셔서 진심으로 감사해요. 외국인 친구들과 편하게 이야기하며 영어 실력도 키우고, 나를 잘 모르는 분들과 편안하게 새로 시작하고 싶으셨던 그 마음 - 저희가 Moji를 만든 이유와 꼭 같아요. 자꾸 같은 한국분들이 하트를 눌러 그 경험이 방해받으셨다니 정말 아쉽고 죄송해요. 원하시는 걸 지금 바로 설정하실 수 있어요. 스와이프 화면 오른쪽 위 가장자리에 있는 필터 아이콘을 눌러주세요. 거기 '기본 필터'와 'Plus 필터'가 있어요. 같은 한국분들을 내 화면에서 안 보고 싶으시면 → 기본 필터에서 '같은 국가 유저 숨기기'를 선택하고 저장해 주세요. 반대로 한국분들에게 내가 아예 안 보이게 해서 하트도 오지 않게 하려면 → Moji Plus 필터에서 '이 국가 사용자들에게 안 보이기'로 대한민국을 설정하시면 돼요. 이 두 가지를 함께 쓰시면 딱 원하시던, 외국 친구들과 편하게 영어로 대화하는 환경이 만들어져요. '매칭 전 차단' 아이디어도 정말 좋아서 팀에 그대로 전달할게요. 혹시 설정하다 막히시면 support@moji.cool로 편히 말씀해 주세요, 끝까지 도와드릴게요. 이렇게 좋은 의견 주셔서 정말 감사하고, 언젠가 별 다섯 개로 응원해 주신다면 그 마음 오래 기억하며 더 좋은 Moji로 보답할게요. 오늘 하루도 따뜻하시길 바라요!
Too many things to list
I have really been trying to give this app the benefit of the doubt. The first time I saw something about it, it was for language learning/exchange. Which I thought was perfect, as I very much wanted to learn Korean in anticipation of moving there for work. The prospect of meeting people to help facilitate learning the language and possibly making a friend or two made me hopeful. I make sure that I specify “Language”, but am inundated with friend requests for dating or flirting. Or dating flirting requests from woman, which I am definitely not interested in. Or learning a language other than what I have specified. And the ones that I do accept, eventually make a mistake and show that they are fakes and scammers. Even the “verified” ones. I report every single one that wants to date or flirt. A fake/scammer didn’t read what I wrote. I spoke on the phone (through an app, I don’t give out my real number) to one who said he was in Chicago, a few hours from me. Claimed he was adopted in Korea at 3 by an American and brought to the US. Got mad when I called him out on his BS and told him he lied about being Korean. Based on his accent, which he would not have living here for 40 years, he sounded like he was from somewhere in Africa. I keep getting friend requests from others with the same pictures he used. Oh, and the requests from different people with the same pictures. Or getting another request from someone that I reported. They just create another account. The few that I have accepted and talked to I get a notification that their profile was reported and banned. So many of my chats say “banned” instead of names, now. Or, I accept their request, then they remove themselves. If I could give it negative stars, I would. I couldn’t continue without clicking at least one star. I don’t feel like this deserved. I love the idea of making friends from different parts of the world, but only if they are real. I would love to be able to learn and practice a new language and have some friends there when I make my move would be great. But, at this rate, with this app, it doesn’t look like that’s going to happen.
Response from developer
pinkkawigirl, thank you for taking the time to write all of this - reading it genuinely mattered to us. You came to Moji for a real reason: to learn Korean before your move for work, to practice, and to make genuine friends there. That's exactly who Moji is for. A quick note on the friend requests: when you set your goal to "Language," that does shape who we show you and who we surface you to. But like on language-exchange and social apps everywhere, anyone can still send you a friend request even if their own goal is different - and you're always free to decline or report them. That part works the way it's meant to, so please don't feel you're doing anything wrong by turning those people down. Where we do owe you better is the fakes and scammers - that shouldn't be your job to filter. When you report someone, our team checks it and removes them for good, which is why you're seeing "banned" in your chats. You're right that some come back with the same photos under a new account, and we're building stronger checks to stop those repeat sign-ups before they ever reach you. Detailed reports like yours are exactly what make that possible, and we're sorry you've had to wade through so many. If you email us at support@moji.cool, we'll look at your account and the profiles you've reported directly. And when you make your move, we truly want Moji to be where you find real people to practice with and real friends. Please don't give up on that yet - give us the chance to show you a cleaner Moji, and if we earn it, we'd be honored to have you change that one star. Thank you for caring enough to tell us the truth.
Nul nul nul
Response from developer
jenempa, on comprend ta colère et on est vraiment désolés que ton expérience ait été aussi mauvaise. Tu as raison sur l'essentiel : les faux comptes ne devraient pas exister ici. Notre équipe vérifie les comptes 24h/24, tous les jours, avec la technologie et de vraies personnes, et on supprime définitivement les faux profils et les arnaqueurs. Une équipe cherche aussi sans arrêt de nouvelles façons de les bloquer avant qu'ils t'atteignent. Quand tu vois un profil suspect, appuie simplement sur "Signaler" sur son profil - on vérifie chacun d'eux. On ne te demande pas d'attendre sans rien faire : on renforce tout ça en continu. Laisse-nous une vraie chance de te le prouver, et on espère mériter ces 5 étoiles 👀
App is ok.
Banned my new phone
Response from developer
Hi Leehyunsung, we understand the confusion - here's what usually happens in cases like this: the block is almost never on the new phone itself, but on the account. If your previous account was suspended or blocked, logging in with that same account on the new phone carries the block over. Was your account ever suspended before? Please email support@moji.cool with your UUID and a screenshot of the block screen - we'll check the history right away, and if we got it wrong we'll restore access. Really appreciate the 4 stars despite this, and we'd love the chance to earn the fifth once we sort it out together.
I want filters for gay men and gay people too. It seems that most people on there seems straight
I love using Moji to meet global friends and practice languages. I'm gay and I'd love a way to find other gay friends who share the same experience. Right now it's hard to find LGBTQ+ community.
Could you consider adding:
1. An optional sexual orientation filter / tag (gay, bi, etc.)
2. An LGBTQ+ community or interest tag so people can opt-in to be found
It would help a lot of us feel safer and make more authentic friendships, and it's opt-in so people who don't want to share don't have to.
Thanks for building a free app for real connections!
I would not recommend this app
This app is not what I thought it would be and I don’t even know how it’s not rated lower.
Response from developer
Hi NixLola! We're sorry about your experience - your detailed feedback really helps us. Celebrity/influencer photos and immediate WeChat/WhatsApp requests are classic scam signs, and we're strengthening detection every day. Please report these profiles in-app so we can act. About re-friend requests - just unfriending still allows the other person to send a new request. To stop that completely, please use the block feature instead. If issues continue even after blocking, let us know. We'd love to earn back your trust and those 4 missing stars!
