Such a waste
Made the situation worse
Response from developer
Hi, thank you for sharing your feedback, and I'm sorry the course made things feel harder instead of easier. Working through anxiety often means paying attention to thoughts you used to push aside, and that can feel more intense at first. It is a normal part of the process, and it doesn't mean the approach isn't working for you. It is also a shame that you haven't found your AI coach more helpful. We've built this feature with the help of real sex therapists, so the guidance behind it is grounded in their expertise. If it didn't feel right for you, let our support team know and we can help further. I'd like to help address your concerns in full, so please reach out to our support team at support@mymojo.com or in the app. It will be my pleasure to help further. Best, Jordan - Head of Member Support
Charged before cancel window
Absolute waste of money
App crashed on sign-up
Beware
Response from developer
Thank you for your review, although I'm really sorry that you ran into an error when signing up. That is very frustrating and it sounds like you ran into a temporary loading error when completing your sign-up. Our engineers are reviewing what went wrong to make sure we get it sorted, and if you haven't already I'd encourage you to contact us at support@mymojo.com. Our support team would be happy to assist and make sure you can give us a proper try.
Charged for no service
Response from developer
Hi there, I'm so sorry you've had this experience – unexpected charges are always a shock! It sounds like you have an active membership. Please can you contact our support team via support@mymojo.com so we can resolve this for you? Looking forward to hearing from you!
Ai made it worse
It’s just a bit rubbish
Scam, keep charging you sneakily even after cancelling subscription
Response from developer
Hi there, Thank you for your review although I'm really sorry to hear that you've had some unexpected charges from us. If you have canceled your membership but are still being charged, this will mean you have more than one account set up with us. If you haven't already, please contact us at support@mymojo.com and we can make sure this is sorted for you right away.
Repetitive
Subscription Bate and Switch
Very impressed
Really works
Ai slop
Response from developer
I'm sorry to hear that you haven't had the best experience with your app so far. I can happily assure you that the only AI content on our app is the AI coach feature, which we developed with the help of sex therapists to provide personalized guidance and support. However, it sounds like you've had some issues with your app and membership which I'm very sorry about. If you haven't already please contact us at support@mojo.so and we'll be happy to assist.
Awful
Really works
It actually does help a lot.
Response from developer
Hi there, Thank you for your review although I'm sorry that you haven't had the best experience so far. So you are correct that your AI therapist can provide summaries and insights based on your previous sessions, but these will then also set up further topics on your homescreen to choose from. Our hope is that these will allow you to dive deeper into specific subjects based on your previous conversations, to get to the root cause of your issue. It sounds like this hasn't been your experience though so please accept my apologies for that. I can also see you have been in touch with our customer support team about your refund request, and it is frustrating that Apple hasn't provided this for you. We've followed up a couple of times but haven't heard back from you. If you could follow up with some more details about the issue you've run into here, we'd love to see what we can do to put this right for you.
