Momcozy User Reviews

Name: Momcozy
Rating: 4.1 (582 reviews)

Momcozy

HONG KONG LUTE TECHNOLOGY CO., LIMITED

🔧 Utilities

🌟 Lifestyle

What users say

Summarized from real user reviews of Momcozy. Based on 582 reviews and a 4.1/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

🚀Convenient hands-free pumping
📊Helpful for tracking milk production
🤖Easy to control pumps from app
🤳Allows multitasking while pumping

Negative things

🐛Connectivity issues with devices
🔁Resets pump settings after each use
🕰️Inaccurate time/date logging
📢Too many push notifications
🌐Requires internet connection to function

Top reviews

Most Recent Highest Rated Lowest Rated

Update problem

i typically love the app but with the newest update there is no way to change the duration of a pump and sometimes the app shows 0.0 for the duration. i used to be able to change it but now cannot. i posted about it in the the forum on the app and some people posted screenshots of a bottle icon where they could change the duration, but i don’t have the bottle icon either. i’d really love for this to be updated

emlanc

6 days ago

Response from developer

Thank you for your feedback, and we're sorry for the frustration this has caused. We've heard your feedback about being unable to edit the pumping duration, and this improvement will be included in an upcoming app update. Regarding the issue where the duration sometimes shows 0.0, we'd like to investigate further. Please contact us through Me > Help & Feedback in the Momcozy app and share your device model, phone model, app version, and, if possible, a screenshot or screen recording of the issue. This information will help us identify the cause and resolve it as quickly as possible. Thank you for helping us improve the Momcozy app!

New open dates so many errors

They have updated the app, causing it to have many glitches now. I wish I could go back and undo the updates.

alyxjh

9 days ago

Response from developer

Hi there, we sincerely apologize for the inconvenience. To assist you more efficiently, please reach out via the in-app "Help & Feedback" or email us at support@momcozy.com, along with your device model and a video/screenshot of the issue, so we can resolve it much faster. We truly appreciate your patience, and we'll get this sorted out for you!

App stopped working after newest update

I’ve used my Momcozy sound machine with the corresponding app on a daily basis since my baby was born about seven months ago. To my dismay, the newest app update knocked out the Bluetooth connection between the sound machine and my phone. I have been unable to re-add the device despite trying everything. The app prompts me to connect the sound machine to my home WiFi network.. but there is no way to do that. It’s not an internet-enabled device. Super disappointing because it was so convenient to be able to change the sound / nightlight from my phone rather than having to manually cycle through each sound and color function.

alvarezjoye2209

10 days ago

Response from developer

Hi there, we sincerely apologize for the inconvenience, and we completely understand your frustration. To help resolve the Bluetooth connection issue, please try removing your existing device in the app first, then press and hold the button at the bottom of the sound machine to enter pairing mode. Next, search for your device in the app, tap on it to begin connecting, and wait for the connection to complete. If this doesn't resolve the issue, please don't hesitate to reach out via the in-app "Help & Feedback" or email us at support@momcozy.com, along with your device model and a screenshot or video of the issue so we can look into this further. We're committed to getting this sorted out for you!

Internet Issues

Overall I like the app, but the Bluetooth and Internet connectivity functions are frustrating. When I’m in the car and my phone is connected to play music, it has trouble connecting to the pumps as well. My main problem is that when I am somewhere without service, I can’t connect to the pumps and I can’t access any of my data. Even though the app says this is stored offline. I am often camping and need the app to work properly without internet.

longtercvyynteethimkloo

13 days ago

Response from developer

Hi there, we sincerely apologize for the inconvenience with offline Bluetooth connection. Thank you so much for flagging this — it really helps us identify where we can improve. We're actively working on a fix, and we'll be sure to let you know as soon as it's available. The Momcozy Customer Service Team wishes you all the best!

Tracking made simple

Great for keeping all my pumping data in one place. I log my output every session and love being able to see the trends. Makes tracking my supply so much simpler. One day I randomly found the reminder option up in the corner—now I set little reminders so I don't forget all the small stuff, since my memory's been all over the place lately. love that it's there!

JoyceGreene127

24 days ago

Response from developer

Thank you so much for sharing this! We're happy to hear the tracking features help you keep your pumping data in one place and make it easier to see your trends. The reminder option is there for exactly those moments when the small things are easy to forget. We'll keep working hard to support you every step of the way! The Momcozy Customer Service Team wishes you all the best!

Notifications

We purchased this monitor specifically for the app features, especially sound detection and notifications. Unfortunately, the app is unreliable and unsafe. Even when our baby is clearly crying, we do not receive notifications, despite sound detection being enabled.

At the same time, the app triggers alerts for random background noise while completely missing the baby’s cries. We double-checked notification permissions and sensitivity settings, and the issue persists.

For a baby monitor, this is a serious failure. The app does not perform its most basic and critical function. Can someone help get that resolved?

Wisly LUCIEN

25 days ago

Response from developer

Hi Wisly, we are truly sorry for the inconvenience, and we really want to make this right for you. To assist you more efficiently, please reach out via the in-app "Help & Feedback" or email us at support@momcozy.com. Please include your device model and a video/screenshot of the issue so we can resolve it much faster. We are dedicated to resolving this for you. The Momcozy Customer Service Team wishes you all the best!

Reassuring

Honestly, I didn't realize how much peace of mind a good baby monitor could give me until I started using this one with the app. The video loads fast, the picture stays clear even in low light, and being able to check on my baby right from my phone — without risking waking her up — is a total game changer. I used to tiptoe in every few minutes, but now I just glance at my screen and know she's good. That little bit of freedom has made a real difference in my day.

Silas Hayes

a month ago

Response from developer

Thank you for sharing your experience! We're glad to hear the monitor has been reliable and that it gives you peace of mind throughout your day. Helping parents feel more at ease is exactly what we aim for. We're always working to improve your experience, and we appreciate your support. The Momcozy Customer Service Team wishes you and your little one all the best!

Simple, smooth, and helpful

Works great with my Momcozy device. The connection is smooth, and controlling the pump from my phone is a huge convenience. The app itself is pretty simple to use, and I can usually find the features I need without having to click around too much. I like that it keeps things straightforward, especially when I’m tired. So far it has made everything a lot easier, and I’m excited to see what other updates and new features they add in the future.

Cooper88866

a month ago

Response from developer

Thank you so much for your kind words! We're thrilled to hear the connection has been smooth and that controlling your pump from your phone has made things easier — especially during those tired moments. Keeping the app simple and intuitive is exactly what we aim for, so it means a lot to know it's working well for you. We're always working to improve your experience, so thank you for being part of the journey! The Momcozy Customer Service Team wishes you all the best!

Best decision

Best decision I made postpartum honestly. The app keeps me on schedule when I would otherwise forget. Between the sleep deprivation and the chaos, I’d lose track of time constantly. Now I just get a reminder and go, one less thing to stress about.

Aria Lane

a month ago

Love It

Setup was a breeze - and it's super easy to use too. The picture quality is hone Love that you can pan and tilt the camera, so I get a great view of the whole room and all her usual spots. I can just check on her from the couch without getting up and walking in.

NoFeeling888

a month ago

Hands free life

Being able to start and pause from my phone while holding my baby is everything. Sounds small but it's not.

isijony

a month ago

Surprised

Didn’t expect to use the tracking feature so much. It actually helps me stay consistent with my pumping routine.

Luckily666

a month ago

Baby monitor is not loading well on app

While hand held baby monitor screen works well, the amount of time it takes to load and the amount of time it glitches without working on the app is extremely frustrating and makes the product useless- also I don’t need a nonstop reminder to pump, thank you, it’s not relevant to all and not at all times.

Anyasomething

2 months ago

Response from developer

Hi customer, we sincerely apologize for the frustrating experience with the app loading and glitching issues, as well as the frequent pump reminders. To assist you more efficiently, please reach out via the in-app "Help & Feedback" or email us at support@momcozy.com with your device model and a video/screenshot of the issue so we can resolve it much faster. We truly appreciate your feedback and are dedicated to improving your experience. The Momcozy Customer Service Team wishes you all the best!

My go to app for tracking everything baby!

I use the Momcozy app every single day and honestly don’t know what I’d do without it at this point. It’s been such a helpful tool throughout my breastfeeding and pumping journey. I love being able to easily track my pumping sessions and keep up with my output, especially on busy days when it’s hard to remember everything. I also love that I can track my baby’s sleep, feeds, diapers and growth all in one place. It makes staying organized so much easier and gives me peace of mind knowing everything is conveniently together in one app. The community aspect of the app is also amazing! It’s comforting connecting with other moms who are going through similar experiences and being able to learn from and encourage one another.
Overall, the app is super user-friendly, convenient, and has become an essential part of my daily routine as a mom. I highly recommend it to any mama, no matter what age baby is!

sergi.cardoza

2 months ago

Response from developer

Thank you so much for the love! We are thrilled to be a part of your parenting journey and so happy to hear you are loving the Momcozy app. We will keep working hard to be there for you every step of the way! The Momcozy Customer Service Team wishes you all the best!

Pumping while WFH

I work from home and pump 3 times a day. Having everything controlled from my phone means I can be on a Zoom call(camera off lol) and adjust without anyone knowing. The app is genuinely well designed for moms who are trying to balance work and life.

Eleanor Sinclair

2 months ago

🫶🏻

If you're a working mom juggling long shifts, this setup just gets it.

SybilAnnika

2 months ago

My First Month with Air 1

I’ve been using the Air 1 for about a month now and I genuinely didn’t expect to rely on the app this much, but it has completely changed my pumping routine. Being able to control everything from my phone means I’m not constantly adjusting the pump manually, which is a huge relief when I’m holding my baby or trying to multitask. I can start, pause, and adjust settings without even thinking about it. It just makes the whole process feel more modern and less stressful.

Bdifkemcbzn

2 months ago

Response from developer

Great App! 👏🏼

You cannot go wrong with having this amazing App in your pocket if you’re a mom using any Momcozy products or just in general even, it has great in app support for moms, from everyday questions, to breastfeeding and pumping support from fellow moms or professionals!

Chanté van Zyl

2 months ago

Needs a few adjustments

Is not properly designed to use on an iPad. Sometimes the videos don’t turn when placing the phone horizontally.
Making a bit difficult to follow the exercises on the ball.

A Jaramillo