Momcozy User Reviews

Momcozy
Momcozy
HONG KONG LUTE TECHNOLOGY CO., LIMITED

Customer Experience

Positive experience38.2% of reviews
Neutral9.6% of reviews
Negative experience52.2% of reviews

~ Based on 251 written reviews from the US App Store.

What users say

Is Momcozy Safe?

Momcozy appears mostly safe based on user ratings. AppsHunter Safety Score for Momcozy is 80/100.

This assessment is based on 608 user ratings, with an App Store average of 4/5.

Safety Analysis

74.0% of ratings point to a safe experience
4.3% of ratings suggest some concerns
21.7% of ratings point to a risky experience

~ Based on 608 App Store ratings for Momcozy.

Is Momcozy Legit?

Momcozy appears to be a legitimate app. AppsHunter Legitimacy Score for Momcozy is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

M9 Pumpe

App weißt mehrere Rechtschreibfehler auf und ist zum Teil sehr kindisch in der Darstellung . Wenn das Pumpen manuell beendet wird, loggt das System oft weitere Pumpzyklen mit 0ml zur gleichen Zeit (gerade wenn man den KI Plan aktiviert hat). Die M9 an sich ist super - nur die Maßeinheit auf den Behältern ist sehr ungenau, was das genaue Tracking der Milchmenge erschwert.
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Response from developer

Hallo, vielen Dank für Ihr ausführliches Feedback. Die Rechtschreibfehler und die teils kindliche Darstellung in der App werden wir in einem zukünftigen Update optimieren. Das mit den zusätzlichen 0ml-Pumpzyklen beim manuellen Beenden möchten wir uns genauer ansehen; bitte kontaktieren Sie uns dazu über die App unter „Ich" → „Hilfe & Feedback" mit App-Version und Gerätemodell. Wir freuen uns, dass Ihnen die M9 grundsätzlich gefällt — die Ungenauigkeit der Maßeinheit auf den Behältern haben wir an unser Produktteam weitergegeben. Vielen Dank für Ihre Geduld!

Many taps to get to device

Please implement an option to go directly to the Devices tab or to a chosen device

Response from developer

Hi there, thank you for taking the time to share this suggestion! We're sorry for the inconvenience of having to navigate through extra steps just to check on your devices. If you're using our monitor, we'll be moving the Devices page to the home screen in an upcoming version so you can get there much more quickly. Thanks again for your feedback!

Love the app

I love this app. It brings me so much peace of mind while watching my LO grow. I have and love all of my momcozy products. I really appreciate all the helpful tips and the articles. It really gives a sense of community that I appreciate. I’m giving this review four stars because I have one big thing that I’m bothered with about the app. It may seem minor to some people but it would really be a huge game changer. If anyway possible, I think the app would benefit from being able to go into “night mode” like our phones do. Its white background is incredibly bright during the nightly changes/feedings. Even with my privacy screen it’s too bright sometimes. Yes I’m aware that I can turn my brightness down, I do, but it’s still so bright. Another thing would be if we can change the color of the “feeding/diapers/etc”. They’re all similar now. And it’s harder to immediately notice the amount of feedings etc. I’m not sure if these things are even adjustable for an app or not but it’s worth looking into.
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Response from developer

Thank you so much for the kind words and for being part of the Momcozy family — we're so glad the app and our tips/community resources bring you peace of mind! We completely understand how bright a white screen can feel during nighttime feedings, even with the brightness turned down, and we're happy to share that dark mode is planned to launch within the next few months. We also appreciate the suggestion about giving feeding, diaper, and other logs more distinct colors so they're easier to spot at a glance — we'll optimize this in an upcoming update. Thanks again for such detailed, thoughtful feedback! The Momcozy team wishes you all the best.

App is too glitchy

I have to force close the app every single time I use it. It doesn’t matter if I’m on WiFi or not. The supplement section would be better if you could actually enter your supplements. A water logging section would also be beneficial so I can track my water intake

App version 3.2.1
IPhone 17Pro

8/18 update- I dislike how the color of the feeding tab is yellow, like the diaper tab. Please change it back to green or even blue would work. It’s confusing because it blends in with the diapers when I look at the daily log. Each log option should have its own separate color.
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A améliorer

Application utilisée pour la caméra. Plutôt correct mais la demande de login est trop fréquente et surtout gros point noir, il manque un mode picture in picture ! Ajoutez ça svp !!

Response from developer

Bonjour, merci pour votre retour ! Concernant les demandes de connexion trop fréquentes, nous aimerions vraiment vous aider à régler ça rapidement — contactez-nous via l'app : "Moi" → "Aide & Retour" → "Feedback", en joignant une capture d'écran de cet avis, et notre équipe s'en occupera en priorité. Côté mode picture-in-picture, c'est déjà en cours de développement et ça devrait être disponible d'ici environ 2 mois ! L'équipe Momcozy vous souhaite le meilleur!

Smart Baby Monitor

Having the smart monitor has definitely been a new experience. The fact it tracks sleep, breathing, heart and so much more plus the quality when it’s in night time mood is very clear. All while tracking in the app is definitely a fast experience and not having to hunt down a portable monitor, it’s just a few taps and you’re connected!
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Response from developer

Thank you so much for the kind words! We're so glad you're enjoying the Momcozy app experience, and we'll keep working hard every day to make it even better for you and your family. The Momcozy team wishes you all the best!

So many great products!

I have many Momcozy products and nothing bad to say about them! My favorites are my bottle washer (saves SO much time and does a great job), pumping bras (comfortable and have held up well), the M9 pump (wearable and easy to clean), and the sleep monitor camera (perfect for checking on baby!). Solid brand all around!
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Dark Mode Needed ASAP

The app is ok. But I rated 1 star because let’s be honest. This is used most at night, and the app doesn’t have dark mode. So when it’s being used in the middle of the night it’s like the sun shining straight into my eyes every night with how bright it is even when it’s turned down low. Please for the love of sanity, include a dark mode option.
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Baby monitor and pumps

I have the pumps and love being able to use them with an app! I also have the baby monitor and it gives me so much peace of mind being able to check my phone at any point and see him without having to carry around a monitor!

All in One

I enjoy how you get to track sleep/feeds/pumps, ask and answer questions in the community, and shop Momcozy products all within the app! It’s extremely convenient to have everything together, not to mention my BM08 monitor is also connected to the app!

Products

I have many Momcozy products and they are all so good! The company does thorough testing to ensure all their products are well made! My overall go to brand for anything baby!

App glitches

The app glitches a lot, signs you out frequently, and no longer opens right to the device screen, it now opens to a Home Screen with ads.

Great features

I have been using the Momcozy app for several months now. The app was recently updated and I can appreciate all the features that came along with the latest update. It makes logging all of babies things such as diaper changes, feeds, sleep, and other things easy to keep all in one place. I also personally have the M9 pump and sound machine/night light that I am able to operate directly from the app which is awesome. The only reason for the 4 star review is because occasionally when I open the app it doesn’t work right away, I have to close it and reopen it to get it working otherwise I have no complaints about the Momcozy app.
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Response from developer

Thank you so much for the detailed feedback! We're so glad the latest update has made logging diaper changes, feeds, and sleep so much easier, and that you're loving being able to control your M9 pump and sound machine/night light right from the app. Sorry about the occasional hiccup when opening the app — if closing and reopening doesn't always do the trick, feel free to reach out via "Me" → "Help & Feedback" → "Feedback" with a screenshot of this review so we can take a look. Thanks again for such a thoughtful review!

Such a great app with lots of features ☺️

I have been using the Momcozy app for several months now and I like how there are a lot of ways to not only connect Momcozy devices but also be able to connect with moms from the Momcozy community. Whenever there is an issue there is an easy way to report it to Momcozy, which I really appreciate because it helps solve any things that surface. I would highly recommend this for anyone that has Momcozy products.
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Response from developer

Thank you so much for the kind words! We're so glad the community has helped you connect with other moms, and that reporting issues has been quick and easy whenever you needed it. Feedback like yours means a lot and keeps us motivated to keep improving the Momcozy app experience for you and your family. The Momcozy team wishes you all the best!

Fix your camera pairing

If you want to lose 5 hours of your life then this app is for you. No matter how many time your set your WiFi to 2.4ghz, press the button 5 second to have slow beeping, scan this qr code, clear cache etc. Nothing works.

Response from developer

Hi there, we're truly sorry — losing hours to a setup that won't pair is exactly the experience we don't want you to have, especially since you've already tried all the usual fixes. This needs a closer look from our team rather than the standard steps. You can contact our service team by opening the app, tapping "Me", then "Help & Feedback", then "Feedback", and attaching a screenshot of this review so we can start troubleshooting this for you as quickly as possible. We'll be looking forward to hearing from you!

Updates

App is great and easy to use. Unfortunately ever since the update it’s not keeping track of my sessions properly. If I add in a session manually it automatically adds a session to the counter which is nice but it’s too many once you check off your session. Please help get this fixed.

Love the new update

Love the Momcozy app and its interface. The new update allows for everything to be tracked within one app which is perfect for a busy mom. I can now track sleep, pump output, feeding, diaper and height and weight all for free. Don’t hesitate to try!

Not the best

I wish there was a toggle for if you’re breastfeeding. I understand this is an all-in-one app but they’re CONSTANTLY shoving breastfeeding down your throat. I use the app ONLY for the baby monitor but I have to click through so many tips/log a pump/tricks.

Now there’s an update so it doesn’t even open to the camera page. I have to click through more stuff now and then wait forever for it to establish a connection. Not to mention the handheld monitor is the worst. Terrible quality, features immediately started breaking, and it doesn’t stay charged through the night (even with battery saver turned on). This app has 100% turned me off Momcozy products for life.
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Response from developer

Hi, we're very sorry for this experience. Your suggestion about a breastfeeding toggle has already been passed along to our product team for consideration. Regarding the camera page issue, we happened to have a service upgrade that day — please try accessing it again, and if it's still not working, let our support team know via in-app Me → Help & Feedback so we can resolve it right away. We'd also like to help troubleshoot the charging issue on the handheld monitor — please reach out through the same channel with your device details so we can look into it for you. Thank you for your patience.

Terrible update!

8/07/2026 Update: It’s getting worse and worse. The app made changes itself overnight and right now several hours later in the morning I cannot even tap open the two cameras I have linked. I really don’t appreciate this, it makes using the cameras with this app useless!

Terrible update, asking too many questions and now the devices page is not the first one that shows up, it’s the tracking of your pregnancy or postpartum… Logged me out when it hasn’t ever happened with the previous version I had. I was already disappointed with the BM04 cameras and monitor, now this…
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New Update is very buggy

They keep updating the app and each time it is making the experience worse. Today I can’t even click into my camera and I have tried all the usual items such as logging out and in, clearing cache etc.

Response from developer

We're truly sorry for the inconvenience. Our servers underwent a technical upgrade that day, which briefly caused issues like being unable to access the camera. The upgrade is now complete, so please try again. If you continue to experience any issues, please contact us via in-app Help & Feedback. We are dedicated to resolving this as quickly as possible. The Momcozy Customer Service Team wishes you all the best!