M9 Pumpe
Response from developer
Hallo, vielen Dank für Ihr ausführliches Feedback. Die Rechtschreibfehler und die teils kindliche Darstellung in der App werden wir in einem zukünftigen Update optimieren. Das mit den zusätzlichen 0ml-Pumpzyklen beim manuellen Beenden möchten wir uns genauer ansehen; bitte kontaktieren Sie uns dazu über die App unter „Ich" → „Hilfe & Feedback" mit App-Version und Gerätemodell. Wir freuen uns, dass Ihnen die M9 grundsätzlich gefällt — die Ungenauigkeit der Maßeinheit auf den Behältern haben wir an unser Produktteam weitergegeben. Vielen Dank für Ihre Geduld!
Many taps to get to device
Response from developer
Hi there, thank you for taking the time to share this suggestion! We're sorry for the inconvenience of having to navigate through extra steps just to check on your devices. If you're using our monitor, we'll be moving the Devices page to the home screen in an upcoming version so you can get there much more quickly. Thanks again for your feedback!
Love the app
Response from developer
Thank you so much for the kind words and for being part of the Momcozy family — we're so glad the app and our tips/community resources bring you peace of mind! We completely understand how bright a white screen can feel during nighttime feedings, even with the brightness turned down, and we're happy to share that dark mode is planned to launch within the next few months. We also appreciate the suggestion about giving feeding, diaper, and other logs more distinct colors so they're easier to spot at a glance — we'll optimize this in an upcoming update. Thanks again for such detailed, thoughtful feedback! The Momcozy team wishes you all the best.
App is too glitchy
App version 3.2.1
IPhone 17Pro
8/18 update- I dislike how the color of the feeding tab is yellow, like the diaper tab. Please change it back to green or even blue would work. It’s confusing because it blends in with the diapers when I look at the daily log. Each log option should have its own separate color.
A améliorer
Response from developer
Bonjour, merci pour votre retour ! Concernant les demandes de connexion trop fréquentes, nous aimerions vraiment vous aider à régler ça rapidement — contactez-nous via l'app : "Moi" → "Aide & Retour" → "Feedback", en joignant une capture d'écran de cet avis, et notre équipe s'en occupera en priorité. Côté mode picture-in-picture, c'est déjà en cours de développement et ça devrait être disponible d'ici environ 2 mois ! L'équipe Momcozy vous souhaite le meilleur!
Smart Baby Monitor
Response from developer
Thank you so much for the kind words! We're so glad you're enjoying the Momcozy app experience, and we'll keep working hard every day to make it even better for you and your family. The Momcozy team wishes you all the best!
So many great products!
Dark Mode Needed ASAP
Baby monitor and pumps
All in One
Products
App glitches
Great features
Response from developer
Thank you so much for the detailed feedback! We're so glad the latest update has made logging diaper changes, feeds, and sleep so much easier, and that you're loving being able to control your M9 pump and sound machine/night light right from the app. Sorry about the occasional hiccup when opening the app — if closing and reopening doesn't always do the trick, feel free to reach out via "Me" → "Help & Feedback" → "Feedback" with a screenshot of this review so we can take a look. Thanks again for such a thoughtful review!
Such a great app with lots of features ☺️
Response from developer
Thank you so much for the kind words! We're so glad the community has helped you connect with other moms, and that reporting issues has been quick and easy whenever you needed it. Feedback like yours means a lot and keeps us motivated to keep improving the Momcozy app experience for you and your family. The Momcozy team wishes you all the best!
Fix your camera pairing
Response from developer
Hi there, we're truly sorry — losing hours to a setup that won't pair is exactly the experience we don't want you to have, especially since you've already tried all the usual fixes. This needs a closer look from our team rather than the standard steps. You can contact our service team by opening the app, tapping "Me", then "Help & Feedback", then "Feedback", and attaching a screenshot of this review so we can start troubleshooting this for you as quickly as possible. We'll be looking forward to hearing from you!
Updates
Love the new update
Not the best
Now there’s an update so it doesn’t even open to the camera page. I have to click through more stuff now and then wait forever for it to establish a connection. Not to mention the handheld monitor is the worst. Terrible quality, features immediately started breaking, and it doesn’t stay charged through the night (even with battery saver turned on). This app has 100% turned me off Momcozy products for life.
Response from developer
Hi, we're very sorry for this experience. Your suggestion about a breastfeeding toggle has already been passed along to our product team for consideration. Regarding the camera page issue, we happened to have a service upgrade that day — please try accessing it again, and if it's still not working, let our support team know via in-app Me → Help & Feedback so we can resolve it right away. We'd also like to help troubleshoot the charging issue on the handheld monitor — please reach out through the same channel with your device details so we can look into it for you. Thank you for your patience.
Terrible update!
Terrible update, asking too many questions and now the devices page is not the first one that shows up, it’s the tracking of your pregnancy or postpartum… Logged me out when it hasn’t ever happened with the previous version I had. I was already disappointed with the BM04 cameras and monitor, now this…
New Update is very buggy
Response from developer
We're truly sorry for the inconvenience. Our servers underwent a technical upgrade that day, which briefly caused issues like being unable to access the camera. The upgrade is now complete, so please try again. If you continue to experience any issues, please contact us via in-app Help & Feedback. We are dedicated to resolving this as quickly as possible. The Momcozy Customer Service Team wishes you all the best!
